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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,977 Reviews

2,977 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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November 15, 2021

Everyone was very helpful. It was difficult to get parts, but we were kept informed of what was going on. All staff were polite and friendly. Very pleased with the fact that a ride home from the gar More

by AMBABYNURSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Nov 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 14, 2021

The service took way longer than I was told it would take. While my vehicle was in their possession they got a screw stuck in the tire. They said the screw must’ve been there however my truck inspection More

by John Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with feedback, John. We are very sorry to hear that you had encountered an unfortunate situation with a screw puncturing your vehicle's tire but we are here to help you. We have forwarded your information and feedback to our team for review; they will be reaching out to you directly to resolve so be on the lookout for a call. We hope the rest of your day is wonderful!

November 14, 2021

This dealership made me spend $1,800 and didn’t resolve the issue with my SRT. They replaced parts that had nothing to do with the issue of my truck even though I said it in multiple occasions. The mechani More

by Joel Vazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian from Service can relate on this.
Nov 15, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with feedback, Joel. We would love to speak with you further on this matter to determine why you had to get rid of your truck following a service issue and how best we can help you move forward. We have already provided your information and feedback to our team for review; they will be contacting you to ensure that you are completely satisfied. Have a great day!

November 14, 2021

They won my business and we’re easy to work with! I would buy from them again More

by Jsemple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris and Carlos
Nov 15, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 14, 2021

Happy with service! Quick drop off, service personnel was attentive and polite. Also was promptly notified when completed. More

by VFLUXA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 12, 2021

Great and. Quick service. Got it done right the first time. Would be going back for future services More

by Concept
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 12, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2021

I had a very pleasant experience with the service dept (Paula was excellent). Fast, efficient work on my Dodge van. Employees are kind and respectful. Thanks! More

by elena7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paula
Nov 12, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 12, 2021

Went for a oil change it was super fast and great customer service , great dealership. More

by alexisdavila2231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 10, 2021

Matthew was great. He has great customer service and he was able to resolve my issues in the matter of minutes. If I could give him 10 stars I would. Keep up the great work Matthew! More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 10, 2021

Expensive, but great service. For the price, tire rotation should be included in an oil change. More

by NSANTOS9238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

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