Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
2,977 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
Everyone was very helpful. It was difficult to get parts, but we were kept informed of what was going on. All staff were polite and friendly. Very pleased with the fact that a ride home from the gar parts, but we were kept informed of what was going on. All staff were polite and friendly. Very pleased with the fact that a ride home from the garage when dropping off the car or to the garage in order to collect the car. We’re very happy More
The service took way longer than I was told it would take. While my vehicle was in their possession they got a screw stuck in the tire. They said the screw must’ve been there however my truck inspection take. While my vehicle was in their possession they got a screw stuck in the tire. They said the screw must’ve been there however my truck inspection report did not indicate anything wrong with my tires and when they brought me back my vehicle the screw was brand new which was obvious it had just happened. Multiple calls later to the dealer they refuse to provide a solution for their mistake they offered to sell me a new tire. The worst service I have ever experienced in my life. No accountability for The damage to my tire. More
This dealership made me spend $1,800 and didn’t resolve the issue with my SRT. They replaced parts that had nothing to do with the issue of my truck even though I said it in multiple occasions. The mechani the issue with my SRT. They replaced parts that had nothing to do with the issue of my truck even though I said it in multiple occasions. The mechanic only went by the codes and didn’t listen to my complaints. At end, I had to get rid of my truck. It was a 2015 GC SRT with only 33k miles on it. Horrible experience. I had 8 Grand Cherokee since 2010. Two SRT, Summit, Laredo, Overland, and High Altitude. No more Jeeps for me after this experience. More
Happy with service! Quick drop off, service personnel was attentive and polite. Also was promptly notified when completed. attentive and polite. Also was promptly notified when completed. More
I had a very pleasant experience with the service dept (Paula was excellent). Fast, efficient work on my Dodge van. Employees are kind and respectful. Thanks! (Paula was excellent). Fast, efficient work on my Dodge van. Employees are kind and respectful. Thanks! More
Went for a oil change it was super fast and great customer service , great dealership. customer service , great dealership. More
Matthew was great. He has great customer service and he was able to resolve my issues in the matter of minutes. If I could give him 10 stars I would. Keep up the great work Matthew! was able to resolve my issues in the matter of minutes. If I could give him 10 stars I would. Keep up the great work Matthew! More
Expensive, but great service. For the price, tire rotation should be included in an oil change. rotation should be included in an oil change. More