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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,980 Reviews

2,980 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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November 30, 2021

Great service very helpful and explained every details of my issue with my jeep. My service advisor Hugo was very friendly and helpful More

by dfern3085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
Nov 30, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 30, 2021

Felipe is my service writer and he is AMAZING ! I love Kendall Dodge ! The Christmas music is too loud though. Those poor souls that have to work there for long periods of time. More

by Mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
Nov 30, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 30, 2021

Took too long to do an oil change and costumers that arrive after me for the same service left almost 30 min before me .. then the representative was rude and confrontational when I complained for the d More

by DARYLFLAMENCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Daryl. We do sincerely apologize that your expectations did not match your experience during your recent service visit. We have forwarded your feedback to our executive leadership team for review and correction. In order to ensure the team is able to connect with you, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com and we will be happy to discuss. Hope to hear back from you soon.

November 29, 2021

Muy buena atención y muy buen servicio. Sus empleados son muy diligentes y pacientes al tratar al cliente, tienen mucha calidez humana More

by neryti90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 29, 2021

Very nice experience super professional they return my car more clean 100% recomended was Amazin More

by CORP.AYERBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
Nov 30, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 29, 2021

Great service and excellent personal that make you fill at home. Will be back and recommend to my friends. More

by monguito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
Nov 30, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 29, 2021

I love this dealer! Paula Bean is exceptional and knows her stuff! They’re always fast to get my oil changed and make your stay very comfortable with snacks and drinks in waiting area More

by Jen Flo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
Nov 30, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 25, 2021

Roughy my car to check the radio and a warning sign I Roughy my car to check the radio and a warning sign I was getting. The radio was replaced but the warning sign was never checked. After mentioning ag More

by CARLOSMONTILLO
Recommend Dealer
No
Employees Worked With
Lazaro
Nov 25, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with your feedback, Carlos. We do apologize if your vehicle is having unresolved service issues but we are here to help you through it. We have started by forwarding your information and feedback to our executive team for review and correction so you won't be bothered by any warning lights in your vehicle. Our team will be reaching out to you directly for a brief conversation to set up your service appointment and to see what we can do to better serve you in the future. Thank you and have a happy holiday!

November 25, 2021

Good service and good advisor to work in car and services at all really good a More

by raymario072000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose López
Nov 25, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 24, 2021

I like Kendall Dodge Chrysler Jeep Ram because it’s an excellent dealer with efficient, reliable, efficient More

by maritza2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Nov 24, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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