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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,437 Reviews

3,437 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 02, 2023

Paula was awesome and attentive to my truck needs. Definitely need more people with her customer service. More

by KARTOON816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again, Luis!

May 02, 2023

Thank you so much! ! Jose was great and kept us in the loop! He was helpful throughout the process More

by rojikaantanesian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2023

Espectacular un servicio único super contento lo recomiendo una y mil veces para todo gracias More

by manuelcoromina176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 02, 2023

It was a good service. They were able to help me with all of my concerns. More

by SANJUAN4126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 02, 2023

Me atendieron rápido y me resolvieron todo lo que. Necitaba en el tiempo mas rápido pocible More

by octaviovazquez29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2023

The service I received for my truck was inadequate and unsatisfactory. Despite the truck being on the lot for a week, there was little to no progress made and it only took numerous calls and messages for More

by Bobbie.jay23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Obregon
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2023

Took almost a week to diagnose my issue. NOW After 1 months, parts arrived. My vehicle has been at the dealership since Tuesday April 25, still NOT done. CRAZY!!! More

by RAQUELS1717
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lazaro Varas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2023

I have purchased four vehicles, from the dealer and I continue to come back due to the excellent service department, spearheaded by my advisor Paula Bean. More

by PBG43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 29, 2023

Great service. Fast. Great customer service. Timely and curtious staff. Willingness to help you. Thanks More

by CleanM5233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 29, 2023

People are super nice , quick and good service. You have snacks, coffee, water and comfortable waiting room More

by Dean West
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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