Back

Kendall Chevrolet GMC of Eugene

Eugene, OR

3.9
76 Reviews

846 Goodpasture Island Rd

Eugene, OR

97401

Directions

By Type

Showing 76 reviews

March 11, 2012

Nothing wrong with dealership - it's Chevy. Most of us had our expectation level raised with Japanese cars. I bought American and it never occured to me that I would have to purchase my security screen se More

by culberj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hunt
December 29, 2011

After several poor experiences at a different Cadillac service shop, I drove to Eugene to try Kendall. Very happy with the customer service I received from Josh. It's almost an hour away from my home, b More

by loquaciouslj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Stottlemire, Service
December 22, 2011

I am interested in the Cruze. I visited a competitor to make a dealer comparison. Clearly, Kendall is the best choice. I plan to make a purchase this Spring. More

by mail4jah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and John
December 10, 2011

We had a defective exhaust manifold and gaskets replaced on our 2008 Chevy Malibu. Service was efficient and timely. Bret provided good communication about the problem and solution. This work was covered un More

by cgebert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Baker
October 29, 2011

On(10/8/11)took our 2011 Chevy Cruze car in for oil change was told it needed some work they made appt took it back they didnt have the part. Finally after all day long they found a part to put on our More

by kayzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh and Brett Then the Service Manager John
Nov 07, 2011 -

Kendall Chevrolet GMC of Eugene responded

Your recent service at Kendall Chevrolet is far from the unrivaled experiences we strive to provide to our guests. We sincerely apologize for this. While we are not perfect and mistakes are sometimes made, we will make every effort to rectify the situation that caused this mistake and if given the opportunity to earn your business back, you will receive the unrivaled experience Kendall has been built on for 75 years. Again, our apologies and we hope to see you down the road.

September 10, 2010

I had a very positive experience with these two men, and the rest of the staff also. Any time I called the phone people were friendly and connected me to the right department without a long wait. I was shop More

by 9sueseiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Morrow and Larry Schambler
...
8