Kendall Chevrolet GMC of Eugene

bought my first corvette from kendall, service was excellent. I felt like i was treated fairly and got a great deal excellent. I felt like i was treated fairly and got a great deal More

Doing a good job keep it up exp sales person. And finance does a good job And finance does a good job More

Not worthy of being called Chevrolet.Chevrolet Mission Not worthy of being called Chevrolet. Chevrolet Mission Statement; To provide the highest level of service in all aspects of automotive dealership o Not worthy of being called Chevrolet. Chevrolet Mission Statement; To provide the highest level of service in all aspects of automotive dealership operations, providing our customers with the highest quality products and services at a fair and competitive price. We are committed to leading and dominating the industry in automotive excellence in our market. This dealership falls very short of this mission statement. I came in today with an 8:00am appointment to have my Chevy Camaro oil changed by a Chevrolet specialist. I also requested my battery to be changed in my car keys. After sitting for 1 hour the car still was not being serviced and a gentleman comes to tell me my key doesn’t work after the battery change and advised me that I may need a new key and they may have to take off the door handle to manually open the car. After sitting for another 15 minutes I asked what is going on with the car key. The service provider went to the back to get my keys and comes back to tell me that they put the battery in the wrong way into the car key..I asked to cancel the rest of my service after 1 hour and twenty five mins of wait time. I reached out to the general manager to tell him about my concerns and he explained “that the level of service there has been hit by Covid and they have never been able to complete a 30 min oil change”.. “Also since my level of trust has been broken there what could he do for me?” I felt very uncomfortable sitting in the dealership and very uncomfortable talking to the General Manager. I am in disbelief that this is the views of a Chevrolet General Manager. ….Attitude reflects leadership…. As Americans we are not perfect but we don’t ever give up. That is how winning is done. This is why Chevrolet continues to win. I wouldn’t recommend this dealership to any Chevrolet owners.. There is a Mazda dealership in the area that can do an oil change on a Chevrolet car in 30 mins. SemperFi !!!! More

Was quoted the cost of my battery replacement over the phone. When I arrived to pay it was double what I was told on the phone. Not to mention my car was not fixed and after the 2nd time bringing it in, i phone. When I arrived to pay it was double what I was told on the phone. Not to mention my car was not fixed and after the 2nd time bringing it in, it is now in worse condition than it was the first time I brought it in. More

I am completely satisfied with the service of my Silverado. Kendall always does a good job Silverado. Kendall always does a good job More

I just had a terrible experience at this dealership. The salesman was Jacob. He was fine showing me a Sierra truck. The sticker price was 65,000. His lines were all scripted when it came time to negotiate. salesman was Jacob. He was fine showing me a Sierra truck. The sticker price was 65,000. His lines were all scripted when it came time to negotiate. They offered me at least 2-4 grand below what Kelly Blue said my Toyota truck was worth. They refused to negotiate on the Sierra, sticking to the sticker price. So I walked out and he followed me out to my truck and said to me, "Were you this mean selling homes?" Our other car is a GMC caddy so I was shocked to receive this treatment as a GMC client. We will not ever go back to this dealer. A shame since our GMC dealership in Sacramento was wonderful! More

Always provide a great deal when purchasing a new vehicle. Eric the salesman we have dealt with is always low pressure and gets us what we need. Service department has always been professional and co vehicle. Eric the salesman we have dealt with is always low pressure and gets us what we need. Service department has always been professional and completed all work before the estimated time. More

Kevin made sure my car was all safe after I came in for service due to a potential recall on my vehicle, he's great! service due to a potential recall on my vehicle, he's great! More