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Kendall Chevrolet GMC of Eugene

Eugene, OR

3.9
76 Reviews

846 Goodpasture Island Rd

Eugene, OR

97401

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Showing 76 reviews

October 01, 2024

There is always a lack of communication when I make a appt. I always have to talk to at least 3 people and go over the same thing, and placed on hold 10-15 min and passed around like a ball. When I che More

by PATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN GRUBE
August 19, 2024

This is the pace to go if you are looking for a new vehicle. The technicians are friendly, courteous and informative. The estimated time for service was beat by 15 min and I got to recharge my EV at More

by emjade11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Chevy Technicians
July 02, 2024

Isaiah and the individual who came out to buff out finish on tailgate were great! More

by Carey8228
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
Jul 16, 2024 -

Kendall Chevrolet GMC of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

June 04, 2024

We had a sensor changed in the gas tank and it works well but they never reset the check engine light so I had to. Small thing but shows poor quality in service. More

by mikemooneyham47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the service guy and have no idea the mechanics name, you can look it up easier then I can.
Jun 12, 2024 -

Kendall Chevrolet GMC of Eugene responded

Our Service Manager, Samantha Summerfield would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4824 . We look forward to hearing from you.

May 08, 2024

Excellent customer service and timely appointment. Friendly staff and clean facility. Would highly recommend them. More

by benhoshaw59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 10, 2024 -

Kendall Chevrolet GMC of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

May 05, 2024

I chose to stay while the oil change was done this time. It was quick and easy. Thank you. More

by kfaulc24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Scribner Daniel Glass
May 08, 2024 -

Kendall Chevrolet GMC of Eugene responded

Kfaulc24, thank you so much for the positive review!

April 02, 2024

The counter staff is very polite and helpful. I was just in for an oil change. Unfortunately they failed to set the tire pressure. Disappointing because the only two things OnStar said was wrong More

by Lonnie Webber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Apr 20, 2024 -

Kendall Chevrolet GMC of Eugene responded

Hi Lonnie Webber, thank you for taking the time to leave a review for us at Kendall Chevrolet GMC Buick. We're happy we could meet your expectations!

January 28, 2024

Quick and efficient but not happy with purchasing from them not happy with cars performance More

by toniw68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember them
January 07, 2024

The service writer didn’t listen to all my problems with my car. He was interested with something else but listening to me. I normally like Kendall but now I’m unsure. More

by Trkdvr45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Beeman
Feb 01, 2024 -

Kendall Chevrolet GMC of Eugene responded

Hello, our General Manager, Robert Smith, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

November 16, 2023

Eric Johnson is the best car salesman! ! He picked up where Isaiah left off. I'm so thankful to have him help me buy my very first brand new car. More

by Naynay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah, Eric Johnson
Feb 01, 2024 -

Kendall Chevrolet GMC of Eugene responded

We couldn’t be happier that Eric Johnson provided you with a great car buying experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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