Kendall Chevrolet GMC of Eugene
Eugene, OR
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There is always a lack of communication when I make a appt. I always have to talk to at least 3 people and go over the same thing, and placed on hold 10-15 min and passed around like a ball. When I che appt. I always have to talk to at least 3 people and go over the same thing, and placed on hold 10-15 min and passed around like a ball. When I checked in ONLY to get a new set of keys, ( which I driver 25 min to the dealer one way) it still wasn't all squared away, but my service person (Kevin Grube) was very helpful and got it figured out- even though he should of had all that when I checked in. But he was great! More
This is the pace to go if you are looking for a new vehicle. The technicians are friendly, courteous and informative. The estimated time for service was beat by 15 min and I got to recharge my EV at vehicle. The technicians are friendly, courteous and informative. The estimated time for service was beat by 15 min and I got to recharge my EV at their power charger which was awesome! More
We had a sensor changed in the gas tank and it works well but they never reset the check engine light so I had to. Small thing but shows poor quality in service. but they never reset the check engine light so I had to. Small thing but shows poor quality in service. More
The counter staff is very polite and helpful. I was just in for an oil change. Unfortunately they failed to set the tire pressure. Disappointing because the only two things OnStar said was wrong I was just in for an oil change. Unfortunately they failed to set the tire pressure. Disappointing because the only two things OnStar said was wrong was I was due for an oil change and the tire pressure needed set low air in both back tires and one front. More
The service writer didn’t listen to all my problems with my car. He was interested with something else but listening to me. I normally like Kendall but now I’m unsure. my car. He was interested with something else but listening to me. I normally like Kendall but now I’m unsure. More
Eric Johnson is the best car salesman! ! He picked up where Isaiah left off. I'm so thankful to have him help me buy my very first brand new car. ! He picked up where Isaiah left off. I'm so thankful to have him help me buy my very first brand new car. More