Kendall Auto Mall
Nampa, ID
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New car purchase that was effortless and rewarding I researched new cars on the web and found the exact car that I wanted. I went to Edmarks and was put in contact with Nico Acosta. After looking at I researched new cars on the web and found the exact car that I wanted. I went to Edmarks and was put in contact with Nico Acosta. After looking at some used cars that they had, I decided that I would rather go with a new 2016 Chevy Cruze LT which I had found on Edmarks website. Nico pulled up the information on it and started the purchase process. Not only did he get me every discount that Edmarks/Chevy had available, he also asked about my membership to my local credit union and secured a loan through it. He then asked about my Costco membership and processed the paperwork which awarded me a $700.00 cash card from Costo's Auto Program. This car had not arrived at Edmarks yet, still in shipping. Nico took me to their shipping section and found that the car would be delivered the next day, a great relief to me as I needed the car as soon as possible to get to work. Not having a car available to me, Nico loaned me his personal car to unload all my personal stuff from my old car and take it home. When my car arrived on 12/22/15 (my 65th birthday), Nico personally delivered it to me at my home. He took over a half hour of his time to go through all the features on it, help me get registered with OnStar and make me feel completely comfortable with my new purchase. If you want an excellent, courteous, professional sales representative, go to Edmarks and ask for Nico Acosta! He's one in a million! Thank you Nico! More
All went as expected Got oil changed, and fixed a recall at same time. In and out in under an hour and all were polite and rash to deal with Got oil changed, and fixed a recall at same time. In and out in under an hour and all were polite and rash to deal with More
Disappointed Came in for my first oil change in a '15 Silverado I purchased there. I've owned numerous vehicles before and have always brought them to the purchase Came in for my first oil change in a '15 Silverado I purchased there. I've owned numerous vehicles before and have always brought them to the purchase dealership for all my auto needs. Usually when I bring it in to the dealership for any type of work done, it's returned to me washed and cleaned. I was surprised that it wasn't. As someone who has worked in the Customer Service field many years I know it's small things you do for the customer that show sincerity and result in repeat business. I'll return for another oil change. But if it's the same then I'll probably start going to Peterson Chevrolet for business. More
OUTSTANDING in every sense of the word Had a drive train problem and Marcy Pfeifer took me in and had diaagnosis in short order. Then proceeded to fix problem and had car back in same day. Had a drive train problem and Marcy Pfeifer took me in and had diaagnosis in short order. Then proceeded to fix problem and had car back in same day. All with a smile and a few jokes along the way. It reminded me why I buy all my cars from Edmark. GREAT going Marcy......Mike Everett More
Great buying experince Just wanted to thank the guys at Edmark for the great buying experience I had buying my new 2016 Chevy Silverado. Matt Bishop and Matt Byers did a gre Just wanted to thank the guys at Edmark for the great buying experience I had buying my new 2016 Chevy Silverado. Matt Bishop and Matt Byers did a great job and took good care of me. First Chevy ever and I'm very happy. And glad I used Edmark to buy it! More
Great service You guys are very courteous, fast, and efficient. We bought our car from you last year, and we will definately continue to give you our business for i You guys are very courteous, fast, and efficient. We bought our car from you last year, and we will definately continue to give you our business for its servicing needs. More
Great service! Time after time, we receive top notch service at reasonable prices. The work is done quickly with precision. Edmark is one dealership that really beli Time after time, we receive top notch service at reasonable prices. The work is done quickly with precision. Edmark is one dealership that really believes in the words customer service. More
Excellent Service Department The service department staff are friendly, professional, and fast! I was in and out for an oil change in less than 30 minutes! Bravo! Excellent ser The service department staff are friendly, professional, and fast! I was in and out for an oil change in less than 30 minutes! Bravo! Excellent service! More
Quality product, fairly priced and professionally delivered. Professional. Courteous. Enjoyable. Words that describe the buying experience. Just very well done from start to finish. The sales guys even opened Professional. Courteous. Enjoyable. Words that describe the buying experience. Just very well done from start to finish. The sales guys even opened the doors for me... Customer for life. John Caldwell More
Customer Service at it's BEST!!! The Customer Service that I received while visiting Edmark was amazing...Matt went truly out of his way to make sure I understood all of the "bells & The Customer Service that I received while visiting Edmark was amazing...Matt went truly out of his way to make sure I understood all of the "bells & whistles" to my "new" car. I will refer anyone who asks to definitely go see Matt @ Edmark! More