Kendall Auto Mall

Customer Service Drove in for service,oil change. Called before hand and advised 2 hours. Great. Pulled in . Not greeted. Got out and a young kid directed me to the se Drove in for service,oil change. Called before hand and advised 2 hours. Great. Pulled in . Not greeted. Got out and a young kid directed me to the service desk. Cool. No one looked up or greeted me and I'm not even sensitive. So I stood there and attempted mental telepathy which only caused the bald guys head to wrinkle a little. So not knowing how to communicate I left. So I got great customer service at Einstein Oilery. 8/10/2016 Edmark Chevy. More

Salesman Experience? My wife drove out to the Nampa Lot this morning to test drive a car we located last night on their website. My wife met and talked to Jason - "The Sal My wife drove out to the Nampa Lot this morning to test drive a car we located last night on their website. My wife met and talked to Jason - "The Salesman". Even before they looked at the car, he asked about monthly payment we were looking at, a very reasonable number was given and he flat out said that his cars were "too-much money for someone like you". The car we were looking at was around $27,000, not sure how this guy knows about our finances without even picking up a pen, seems like he has NO INTEREST in selling cars. I have shopped at Edmark in the past, but will not again if the Salespeople are like this now, this guy was very RUDE and DISRESPECTFUL. More

Bought a new 2016 SRX sight unseen from Eugene, Ore. Car arrived almost out of gas, scratch on front left fender, light rust onmchrome by windshield. They offered to repay $34 for gas. Worst permanent da Car arrived almost out of gas, scratch on front left fender, light rust onmchrome by windshield. They offered to repay $34 for gas. Worst permanent damage from Edmark / Nampa 11 decal letters. Detail shop can't remove glue marks on tailgate. Sale was fine but now follow-up details badly lacking. Probably out $300-500 for paint job after spending $110 on detail shop.very disappointed. John B More

purchase experience On Monday May 9th,2016 we purchased a 2013 YukonXL Denali. The experience started out ok and the time from start to finish was not to bad. we put $4,0 On Monday May 9th,2016 we purchased a 2013 YukonXL Denali. The experience started out ok and the time from start to finish was not to bad. we put $4,000 down and we owned our new family Yukon until we went to use the DVD player, that was a big part of the decision making. We got home and noticed it didnt work and thats when the total kaos began. The salesman who lived around the corner picked up the vehicle at our home and deove it to the dealership to investigate and resolve the problem. Needless to say 5 days later we still dont have the vehicle we paid for and a whole lot of dishonest run around and many different stories about what is going to happen or not. I wanted my money back and wanted to get another vehicle possibly. I was hung up on by the sales associate. I was told thru many texts that is is being resolved parts are coming and it will all be ok and the car would be returned no later than Saturday May 14th. No call no vehicle. The story continues as it was to be detailed because it was not and to recieve a special Xzylion coating, five days later the vehicle still has not had either of these things done. We could of had our vehicle the whole time to drive as it is something we paid for. Lastly my wife finally called and talked to a manager about our situation and nobody knew anything about it nor had they been informed of our situation until our phone call today. Really upsetting that we have been treated this way for nothing of our own doing except for putting trust in a reputable dealership we thought. NOT THE CASE AT ALL. I WOULD NOT RECOMEND THIS DEALESHIP TO ANY ONE. TO MANY SECRETS. This has been a very bad experience and is still is not resolved I will be doing an edit to this review to let everyone know the out come when we show up on Monday morning to talk to the bosses hopefully a resolution will be the 2nd part. Very unsatisfied buyer to put it lightly this is the nice story of what I rrally wanted to say. Mr. K. Shannon More

Always treated with fast and friendly service Everyone is always great about making sure my needs are taken care of and I'm quick to get in and out!! Marcy is always on top of everything going on Everyone is always great about making sure my needs are taken care of and I'm quick to get in and out!! Marcy is always on top of everything going on with why I'm there. More

I've bought my last 2 vehicles at Edmark! After shopping our local area - the Treasure Valley, we had a wonderful experience with Tim Laming and Tim Crowley at Edmark Superstore. Our adve After shopping our local area - the Treasure Valley, we had a wonderful experience with Tim Laming and Tim Crowley at Edmark Superstore. Our adventure in car buying didn't start with Edmark. We first went to Petersons, and a salesman made us feel like we didn't know how to browse vehicles online after we didnt express interest in their current inventory. He insinuated we had wasted his time. We were incredibly put off and left immediately. After leaving Petersons, we went next door to Edmark. They helped us into our first vehicle even though my wife and I were in our first year of self employment and had little to prove in terms of income. 1 year later I purchased an additional vehicle. Very happy with Edmark's service department as well, Craig is a hoot! Thank you Edmark! More

Very disappointed! Normally we have had the best of service with Edmark and over the span of 15 years have bought serval cars, but this year was a total disappointment. Normally we have had the best of service with Edmark and over the span of 15 years have bought serval cars, but this year was a total disappointment. We purchased our daughter a Kia Soul. The car is great however the communication with our sales person very poor. We assumed that a spare tire and jack comes standard with the car we were never told this was an add on option! Our poor daughter is stranded on a busy hwy with a blow out, we call roadside assistance from our insurance company and low and behold no spare tire no jack? I call Edmark and I was just so disappointed that they weren't even willing to offer so much as a free oil change for their lack of communication. Please tell customers that spare tires and jacks are not standard anymore! Had we had known we would have purchased the option and spared our daughter the 4 hours it took to get help! Sometimes dealerships get so big your just another face in the crowd. I think we will look else where when buying another new car More

Excellent!!! Buying a new vehicle from Edmark Superstore was an excellent experience. My salesman was very knowledgeable about the vehicle I was purchasing which m Buying a new vehicle from Edmark Superstore was an excellent experience. My salesman was very knowledgeable about the vehicle I was purchasing which made it real easy to understand the value. He also worked real hard to help me obtain all the rebates and incentives offered. This was truly a great experience buying a new vehicle, I am looking forward to the next time, a lot of fun!!! More

sbibend I live in Oregon but from the first call to Edmark I knew this was going to be a good dealership to work with. It was truly effortless. I'd recommend I live in Oregon but from the first call to Edmark I knew this was going to be a good dealership to work with. It was truly effortless. I'd recommend making the trip to Idaho/ Edmark if you're looking for a new vehicle. More

Great Service Experience First oil change in my 2015 GMC Colorado. They greeted me as soon as I walked in, took the truck and returned it sooner than expected. Customer area First oil change in my 2015 GMC Colorado. They greeted me as soon as I walked in, took the truck and returned it sooner than expected. Customer area is clean and nice, not flashy, but the wifi works. You need to get your vehicle serviced it might as well not be irritating. More