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Kendall Auto Mall

Nampa, ID

4.7
419 Reviews

15700 Idaho Center Blvd

Nampa, ID

83687

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Showing 419 reviews

November 25, 2020

Scott Larson, Keith Freeman, JC and Norm are just amazing. They gave above market trade in for my Escape. That’s was such a relief to get out of that hunk of junk. They put in in a BRAND NEW Kia Selt More

by Tmntgirl24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm, Scott Larson, JC, Keith Freeman
Jan 29, 2022 -

Kendall Auto Mall responded

Tmntgirl24, we're happy to hear you had such a positive experience with our team!

May 14, 2020

I bought a 2020 equinox on Saturday. Fernando was my salesman ..I couldn't have asked for a better experience ..he was honest very kind and caring ..answered all of my questions ..very attentive witho More

by audrey_kile Jensen
Recommend Dealer
Yes
Employees Worked With
Fernando. . my salesman, Tom Dorlig
March 10, 2020

Went to AutoZone Check engine light went on... The service representatives seemed to be too busy talking to each other. When I was able to talk to someone, I was told More

by Look for other options
Customer Service
Recommend Dealer
No
Employees Worked With
Service Department
Aug 06, 2020 -

Kendall Auto Mall responded

Hello, due to Covid-19, some reviews from our third-party review sites have been delayed. Thank you for your feedback, and we are doing our best to respond to all reviews in a timely manner as they come in. We regret to hear about your service experience with us. so please contact our service manager, Chad, at (208) 249-3505.

January 25, 2020

Absolutely Horrible Customer Service After the Sale Kendall and my salesman were extremely friendly and helpful until I signed the papers. While my salesman helped solve my issues, the company overall More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Jones (Good guy) Scotty (Sales Manager, Zero help)
September 23, 2019

Best Experience ! I needed to turn in my leased SUV in and I was just dreading it. But Steve Jones made it a Great experience. He was so helpful and when I told him wha More

by impressed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Jones, no one else helped me, He talked to the finance department but i have no Idea who they are.
Dec 31, 2019 -

Kendall Auto Mall responded

We appreciate you taking the time to leave us this feedback about your experience.

August 12, 2019

Not worth the trouble First I was amazed at how incompetent the finance staff is. I was misquoted on price/discounts and when it was discovered all she could do was laugh. More

by c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan, JC
Dec 31, 2019 -

Kendall Auto Mall responded

We apologize for the delayed response in getting back to you. We've had some technical issues that are being addressed. We regret to hear about this experience with us. We would appreciate the opportunity to speak with you in further detail, so please reach out to our General Manager, Norm, at 208-880-8888.

February 26, 2019

It was worth the drive to Nampa! Excellent sales staff, excellent service. The price was thousands less than the Boise dealers. If you're in the market for a new vehicle, visit Kendal More

by JL2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 31, 2019 -

Kendall Auto Mall responded

We appreciate your feedback and kind words about our team.

January 30, 2019

Extremely Disappointed and Mad Extremely mad and upset. My husband and I have been working with the financing team for 2 days for the car we wanted. We had Co-signer coming in tod More

by Fraizer73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey who was great, finance team
Jan 29, 2022 -

Kendall Auto Mall responded

We are going through all of our unresponded reviews and realized that your review was not answered. We apologize for the inconvenience you had during your experience with us. If this is a matter you would still like to discuss, please contact us at 208-880-8888. Thank you, and again we apologize for the lack of response

January 02, 2019

Excellent Experience I recently purchased a new truck from DJ Nelson at Kendall in Nampa. DJ was professional, very knowledgeable, and extremely helpful throughout the ex More

by JBBOISE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Nelson
Dec 31, 2019 -

Kendall Auto Mall responded

Thanks for the feedback and recommendation, and have an amazing day!

November 14, 2018

Don't care to answer questions asked My initial inquiry was answered so dismissively and so half-hearted that I am certain that you don't care enough for my needs to be worth dealing with More

by Haunting_dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim
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