Kendall Auto Mall
Nampa, ID
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Tim was great and very helpful without being overbearing. I left there on Thursday unsure about purchasing a vehicle from Edmark but Tim called me as soon as the price dropped to where I needed it to be and I left there on Thursday unsure about purchasing a vehicle from Edmark but Tim called me as soon as the price dropped to where I needed it to be and I drove off the lot in my new to me vehicle with everything taken care of and a smile on my face. Thanks Tim and everyone else that assisted in making my purchase pleasant. More
First went to Kia dealership in Boise but was not able to be seen the same day. I called the Nampa dealership and was able to bring it in and have it looked at. Found out the oil pan was leaking, as expect be seen the same day. I called the Nampa dealership and was able to bring it in and have it looked at. Found out the oil pan was leaking, as expected, and was able to get it in to be fixed the same day. Justin was courteous and very helpful, thankyou Justin( also, thankyou to his partner, Im sorry I forgot his name, but he was equally courteous). He was very pleasant and easy to talk to. I like the fact there is cookies, soda, water. and television for the guests. Very different from the experience recieved at the Boise dealership. They have something to learn about service. What a great place in Nampa to get car service. I was taken to Boise by a courtesy vehicle ride....gracious for the lift...that is a long drive from Nampa to drop off and to be picked up later. The oil leak was fixed in 5 hours. I was picked up on time from my place by the courtesy driver and taken back to Nampa to pick up the vehicle. I drove it home and after the courtesy driver left I checked the oil dipstick. The dipstick looked very "clean" and looked like no oil was put in the vehicle. I called the Nampa dealership and talked to a courteous service manager named Craig.and he apologized but wished to make things right. I took it back to Nampa and Craig and his lead technician was quick to respond and checked the oil dipstick. They taught me how the oil dipstick is read and how someone could easily mistaken that there was no oil in the vehicle because the oil is so clear and not dirty. Oil is almost invisible unless shined in the sunlight. Thankyou for the taking the time to teach on reading the oil dipstick. Thankyou very much on seeing the vehicle on short notice. Im sorry Boise but Nampa will be my place to go for working on my Kia. More
We have purchased 3 vehicles in the past 3 yrs from Edmark. We love our Kia Optima. We had to turn it into service to have the panoramic roof replaced. I was refused a replacement vehicle for what en Edmark. We love our Kia Optima. We had to turn it into service to have the panoramic roof replaced. I was refused a replacement vehicle for what ended up being 8 days. When I spoke with Kia's main office I was told that was the dealers discretion. The choice made will result in myself and our families no longer purchasing from Edmark. More
As soon as we arrived we were greeted with a sincere welcome. Bill was not pushy like most sales people, he listened and helped us understand our options. We went from old car to new car within a couple welcome. Bill was not pushy like most sales people, he listened and helped us understand our options. We went from old car to new car within a couple of hours. Best car buying experience we have ever had. Our sales person was Bill Blazek if you would like the same experience! Mitch & Terri Flannery Nampa, Idaho More
Stopped in Edmark to just look at the Chevy Spark, and ended up buying one. The first person I talked to was Mike and he was very nice to talk to and knew everything I wanted to know about the car. I hope ended up buying one. The first person I talked to was Mike and he was very nice to talk to and knew everything I wanted to know about the car. I hope the car turns out to be a good car and I'll be back for another in a few years I would imagine. Every person I talked to was nice as could be, and no pushy sales. Just great service, THANKS!!! More
We had a great experience buying at Edmark. Everyone was very helpful and friendly. Enjoyed having Dave Edmark come by to chat twice. Ivan was very helpful as well as knowledgeable about the vehicle. very helpful and friendly. Enjoyed having Dave Edmark come by to chat twice. Ivan was very helpful as well as knowledgeable about the vehicle. More
This is the second Kia we have purchased within 15 months. We bought a 2012 Sportage in June 2012, but we always felt we wanted a bigger car and had been thinking of a Sorento or a Ford Edge. We hav months. We bought a 2012 Sportage in June 2012, but we always felt we wanted a bigger car and had been thinking of a Sorento or a Ford Edge. We have a friend that has an older Sorento and just loves hers. We visited the Ford dealership and looked at the Edge, then off to the Kia dealership. Kia's quality outdid the Edge's features for the price we were willing to pay and the features we wanted. Our salesman, Tucker Brock, made this visit 100% better than our first. He listened to our list of needs and pointed out the full details of the Sorento, which more than fullfilled our list. We were not in any hurry to change cars, but Tucker listened and Preston Worley worked on getting discounts and a great interest rate. Misty Samson took us thru the signing with full explanations, and appreciatively, a sincere smile and caring way. We thank all and will share our experience with friends and family - and certainly will share Tucker's name to anyone going to Edmark. He is awesome. (*Select vehicle brand purchased/considered in above questions: no option but "Chevrolet") ???? More
Upon learning that I live 3.5 hours away, Bill Weaver, the service writer got me in that same day to look at my truck. Owning a repair shop myself, I know how hard it can be to get an unscheduled vehicle the service writer got me in that same day to look at my truck. Owning a repair shop myself, I know how hard it can be to get an unscheduled vehicle into the shop. I really appreciate the fast, efficient way they took care of my truck's problem. I will recommend them from now on. More
Received a recall notice on my Kia and being new to the area we selected Edmark because of their visibility in the community. We were extremely pleased with the service we received. They did and oil chan area we selected Edmark because of their visibility in the community. We were extremely pleased with the service we received. They did and oil change for us and inspected the vehicle to let us know if there were any problems. Justin ordered the part in a timely manner and contacted us immediately to schedule the warranty repair. We have owned two Kia's and will definitely return to Edmark when we are ready to purchase our third! More
This is my second purchase from Edmark Chevrolet. My first was Silverado 1500 Extended Cab in 2001. Today is was a 2013 Malibu. They are pleasant to work with and even after the sale. The customer se first was Silverado 1500 Extended Cab in 2001. Today is was a 2013 Malibu. They are pleasant to work with and even after the sale. The customer service has been top notch. More