Kendall Auto Mall

WOW! Once again our boy Cruz 11's check engine WOW! Once again our boy Cruz 11's check engine light lite up. Called Bill Weaver at Edmark, and he said, "Come on in! This was in WOW! Once again our boy Cruz 11's check engine light lite up. Called Bill Weaver at Edmark, and he said, "Come on in! This was in the afternoon. The problem was quickly diagnosed and needed a part that was overnighted. In the morning more quick work and the problem was fixed! This, however, is only half the story. Cruze's warrenty had just expired, and Edmark decided to still give us the warrenty. Everyone was greatly amused as they watched me doing cart wheels out to the car! Great place! Great job! Thank you for your kindness that was expressed in such a thoughtful way! John & Adele Butler/Barackman and (Cruz 11) More

I love Edmark Dealership! Bright and shiny, state of the I love Edmark Dealership! Bright and shiny, state of the art facility, and everyone is so friendly and nice. Again, our boy, Cruz 11, had his c I love Edmark Dealership! Bright and shiny, state of the art facility, and everyone is so friendly and nice. Again, our boy, Cruz 11, had his check-engine-light come on. Our service advisor, Bill Weaver, once again, went above and beyond the call of duty to take care of it, in such a professional manner, quickly, friendly and yes, getting the problem diagnosed and fixed. He always communicates, giving clear definitions of the problem every step of the way, and in such a timely manner, never leaving me sit for long with out communication. I showed up unannounced, and in little over in an hour was on my way again, check-engine-light off and problem fixed! WooHoo! Love it! Thank you one and all that worked toward this satisfactory experience! Adele Butler More

We always have a very pleasant experience when we take our boy, Cruz 11 into Edmark for service. Usually showing up unannounced and having the check-engine light on, we are greeted in a very friendly man our boy, Cruz 11 into Edmark for service. Usually showing up unannounced and having the check-engine light on, we are greeted in a very friendly manner and asked for our reason for coming in. We are shown the coffee station and waiting room. Usually within the hour we are on our way. Great service at Edmark! Thank you! John Barackman More

We have purchased 3 Denali's in a row now , the last 2 from Edmark due to the excellent sales and service capability of this dealership! This says a lot in the fact we are repeat customers. 2 from Edmark due to the excellent sales and service capability of this dealership! This says a lot in the fact we are repeat customers. More

Great customer service in every area of this dealership! From sales to financing to the service repair department. We came back to Edmark due to Samantha's cs in the service center. From sales to financing to the service repair department. We came back to Edmark due to Samantha's cs in the service center. More

While the sales rep was nice enough and really listened to what I was looking for, I spent a total of 7 grueling hours working through the buying process. Every step took like what felt like an eternity. to what I was looking for, I spent a total of 7 grueling hours working through the buying process. Every step took like what felt like an eternity. I had my 11 year old daughter with me. it got so bad at one point, the sales rep had me take the new vehicle we were considering and just leave for a few hours. I asked him to please call me with the financial options and when he did call he said there were too many and to just come back in. I then spent the next 3 hours getting little bits of information at a time. The accessories guy was awesome but I still havent seen the actual list of the add-ons I chose, just a blanket "$2500" number. That might be a great deal or could be a total rip off, I dont know because I didnt see any itemized list. Also, they completely low-balled my trade offer which was not warranted. The 2007 Toyota Tacoma I was trading in was in great shape and Kelly Blue Book listed an "average" trade in price at $16,500 but they wanted to offer me $14K until I complained enough and they upped it to $15K. I should have stuck to my guns and gotten what I deserved for it and thats my fault. By the time I actually saw docs and the first time I saw any details about my lease, my daughter and I wanted out of there so bad I only took a cursory look to make sure the main numbers were correct and signed. While I love the truck and I feel the price of the vehicle was fair, I disliked the process and when I woke up this morning and reviewed my lease docs, felt taken advantage of on the trade and am hoping they will be doing the exact accessories I had chosen. More

Tom was very helpful with my husband and I picking out my new gmc Arcadia 2014.we had a 2010 Tahoe that we traded in.we feel we were treated very good.we had questions and he was there for us.dale and Pam Ni new gmc Arcadia 2014.we had a 2010 Tahoe that we traded in.we feel we were treated very good.we had questions and he was there for us.dale and Pam Nixon More

My wife purchased her New car at this dealership, we had a OK buying experience, when it was time to trade in my old Chevrolet we went back to This dealership, again buying experience was OK on a new Chevro a OK buying experience, when it was time to trade in my old Chevrolet we went back to This dealership, again buying experience was OK on a new Chevrolet Truck, the salesman told us we would get a gift card to Texas Road House for coming back to this dealership, we never received it, when I confronted the dealership, they told me that the salesman needed to be the same on both vehicles sold, What a crock, after spending 60k on new vehicles in the last year, this dealership cant even fess up a nite out for dinner. I will not being going back to this dealership for parts/service/vehicle purchase ever. More

The service Samantha Collins gave me was amazing. She was so patient through the entire process of servicing my vehicle and resolving my issue of starting my car. The best customer service I have ever experi so patient through the entire process of servicing my vehicle and resolving my issue of starting my car. The best customer service I have ever experienced from a business. More

Jeff was very knowledgeable on all aspects of the vechicle we purchased. The overall experience was very professional. All our questions were answered. We will definitely come back to Edmark. vechicle we purchased. The overall experience was very professional. All our questions were answered. We will definitely come back to Edmark. More