Kendall Auto Mall
Nampa, ID
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Excellent experience! We recently purchased a new KIA Optima from Ron Bovee. We are repeat customers and would not consider going anywhere else. The overall experience wa We recently purchased a new KIA Optima from Ron Bovee. We are repeat customers and would not consider going anywhere else. The overall experience was excellent and we love our car!!! More
Service needed for a loud squeal from crankshaft area Gabe and service team was able to determine that our squeal was coming from the crankshaft area and a seal needed replaced. Our Cruze had to spend th Gabe and service team was able to determine that our squeal was coming from the crankshaft area and a seal needed replaced. Our Cruze had to spend the night at Edmarks. So far to date, a week after the repair it appears to be resolved. Thanks! The friendliness of the staff at Edmark is out of this world. I ran into the salesman Tim Crowley, who sold us the Cruze a year ago, and he even offered to bring our Cruze to our house once the repairs were complete. Gabe offered to have the Courtesy vehicle come to the house and pick us up if we didn't have a way to pick up the car. As it turned out, we were able to pick up our car on our own. Thanks anyway! More
I USED THE SERVICE DEPT. NEVER AGAIN what kind of xxxxxxxxx is going on there ...I have used Edmark for years they saw me for the last time on fri 11-13-2015 I have never ben treated so what kind of xxxxxxxxx is going on there ...I have used Edmark for years they saw me for the last time on fri 11-13-2015 I have never ben treated so bad they took first off 5 hours and still did not get it done only 1/2 of what they were to do. All they had to do is drive the truck FOR FUEL MILAGE and I haft to ask WHO driver 62 mph not only Boise buy anywhere in the u s a? they screwed up the truck a year ago and no one will own up to it I have talked to several other owners and they said the same thing .the gas mileage is way down after a computer up grade I have informed E P A they are on it so for god sakes STOP LIEING AND FIX THE PROBLUM. MAYBE ITS TIME FOR A HEMI !!!!!!!! SO WHAT HAPPENED TO CUSTMER SERVICE.. THAY ARE SO SWEET TILL YOU SIGN AND THEN YOU ARE A PIECE OF CRAP TOO BAD YOU BOUGHT IT................................. More
Purchase of a new Escalade This purchase was a combination of both great pricing and even better service. Both Gary Coats and Jeremy Foresee exceeded expectations at every level This purchase was a combination of both great pricing and even better service. Both Gary Coats and Jeremy Foresee exceeded expectations at every level. I highly recommend the people at Edmark Cadillac More
Easy, In and Out! Derrick Hayhurstwas great to work with. I didn't have a lot of time the day I made my new purchase. Derrick came to work on his day off to accomidat Derrick Hayhurstwas great to work with. I didn't have a lot of time the day I made my new purchase. Derrick came to work on his day off to accomidate my schedule. Very professional and easy transaction. Thank you! More
Excellent Buying experience Buying a new car can be a very stressful experience. Our time at Edmark to buy a new Yukon XL Denali was a positive fun experience. We were able to Buying a new car can be a very stressful experience. Our time at Edmark to buy a new Yukon XL Denali was a positive fun experience. We were able to get all our questions answered and the time we were at the dealership was a wonderful informative opportunity to select our perfect vehicle. Bryan Hallowell is a very knowledgeable representative and understands the new car buying experience. Thank you for your excellent assistance with our auto purchase. More
We had a great experience at Edmark. We were looking at purchasing a new vehicle and our salesman Geoff was awesome, fun and informative, we would definately purchase another vehicle from We were looking at purchasing a new vehicle and our salesman Geoff was awesome, fun and informative, we would definately purchase another vehicle from Edmark. More
no courtesy car for warranty work The dealer told me that they needed my 2014 High Country 1500 6.2 L truck over night to trouble shoot the growling noise in the dash and the whistle i The dealer told me that they needed my 2014 High Country 1500 6.2 L truck over night to trouble shoot the growling noise in the dash and the whistle in my defroster on high fan. I expected the dealer to provide a courtesy car while they kept my truck. What happened after I gave Edmark Chevrolet the keys to my truck was unbelievable. The service person told me to have a seat in the lounge while he called for me a car. 35 minutes later the same employee introduced me to a person from Enterprise rental and explained that my vehicle was ready. This all seemed very odd. The Enterprise rental person asked me to get in the vehicle because we had to then drive to the Enterprise location in Nampa, Idaho. That wasted another 30 minutes in bad traffic. I am now 1 hour late for my next appointment. Once at Enterprise the employee informed me that he would need my credit card for the car rental. I informed him that I was not renting a car, Edmark is supposed to be giving me a courtesy car while they fix my truck under warranty. Enterprise refused to give me a vehicle without charging my credit card for the vehicle. I declined and asked to be returned to the dealership. 30 more minutes in bad traffic to get back to Edmark. I explained to the service department that I was not giving my credit card information to Enterprise or pay for anything that the dealer should pay for. They did not care for my opinion. I will search for a GM dealer that provides courtesy cars in the area. If I cannot find one within a week, I will trade this Chevrolet product for a Ford and never purchase another GM product as long as I live. The service people at this dealership did not even try to ask a manager for help, they just said Enterprise or nothing. Life is to short to put up with this kind of terrible customer service. They clearly only care about the sale and not the customer. More
Excellent Customer Service We have been lucky to have excellent customer service through Edmark Kia! Especially thanks to Clint who is always willing to help his customers! Amaz We have been lucky to have excellent customer service through Edmark Kia! Especially thanks to Clint who is always willing to help his customers! Amazing service and great people! Got us exactly what we needed and talked us through what was going on with our car and never pushed for a sale! T.E. More
Service Department Outstanding service as usual. Made me feel as though I was among friends. Service rep Mike went above and beyond what I normally have experienced in Outstanding service as usual. Made me feel as though I was among friends. Service rep Mike went above and beyond what I normally have experienced in service departments elsewhere. More