Ken Vance Honda

Went to buy a used vehicle. First when we asked about negotiating price we was told the price they don't do that. Second when I asked about doing something to make me feel bette First when we asked about negotiating price we was told the price they don't do that. Second when I asked about doing something to make me feel better about the deal even something simple as a couple of free oil.changrs no response. When it came to financing they only checked with their normal company they use all the time. Luckily the percent was ok but they added a $3000 warranty. The only reason I made the deal is because the vehicle was decent and was what we were looking for. In short I was happy with the vehicle not so much the dealership More

Everyone kind and helpful in considering new versus used cars, Tyler great at helping consider options and looking for the best deal possible. cars, Tyler great at helping consider options and looking for the best deal possible. More

We appreciate the time Jared put in to help us purchase our van. He was very thorough explaining the paperwork details. Everyone there seemed very professional. They were quick to remedy any concerns we ha our van. He was very thorough explaining the paperwork details. Everyone there seemed very professional. They were quick to remedy any concerns we had. More

Jared helped me find the car i was looking for and was very helpful through the whole process! definitely a great salesman and i would recommend anyone looking for a car to go see him! very helpful through the whole process! definitely a great salesman and i would recommend anyone looking for a car to go see him! More

On 3/22/2023, Ken Vance Motors service professional completed a tire rotation and oil change on our 2019 Honda CRV. The staff are friendly and very competent. Our vehicles have been serviced by Kenc completed a tire rotation and oil change on our 2019 Honda CRV. The staff are friendly and very competent. Our vehicles have been serviced by Kence Vance Motors for over 3 decades. The staff at this dealership have provided high quality vehicle sales and service. More

I had a delightful experience. From the door being opened for me to an hour long q&a session. I visited to continue my car research, one can only learn so much online. My questions From the door being opened for me to an hour long q&a session. I visited to continue my car research, one can only learn so much online. My questions were answered honestly. More important, I did not suffer from qualifying questions or pressure tactics. My representative and I set a 'next-step' agenda (I want to text drive 3 vehicles). Yes, I said 'my representative.' I feel I have a person who will help me through the sales process. While time will tell, this review is to recognize professionalism. More

If I could put 0 stars, I would. I had a horrible experience and will never return! HORRIBLE PLACE! I had a horrible experience and will never return! HORRIBLE PLACE! More

Long time customer. Tied to schedule oil change. They now use a call service. It was a nightmare. When I call I prefer to speak with Jessie in service, not a call center that did not even know Ken Vance has use a call service. It was a nightmare. When I call I prefer to speak with Jessie in service, not a call center that did not even know Ken Vance has 2 buildings. Will no longer use them for service. More

Excellent Experience ! Very helpful ! No Hassle , they are not pushy at all. My kind of place. Very professional , very knowledge about all of their vechiles. I would recommend this to al No Hassle , they are not pushy at all. My kind of place. Very professional , very knowledge about all of their vechiles. I would recommend this to all, especially my family and friends. A plus to our purchase was , a free lifetime car washes. Love it. More

Nobody Home I called to have my new Ridgeline serviced. After navigating through the first set of phone trees, I got a human who then transferred me to Honda Ser I called to have my new Ridgeline serviced. After navigating through the first set of phone trees, I got a human who then transferred me to Honda Service. After waiting for the phone to be answered, I hung up after ring 15. Doesn't fill me with confidence, and I will be going elsewhere for service. More