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Ken Stoepel Ford
Kerrville, TX
402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 402 reviews
June 07, 2019
Amazing!!! wow!!! Just wow! The red carpet treatment was rolled out and Sam does that for all his customers!!! He knew what we needed before I arrived! wow!!! Just wow! The red carpet treatment was rolled out and Sam does that for all his customers!!! He knew what we needed before I arrived! More
by Gigi
Employees Worked With
Sam Hernandez
June 01, 2019
5 Star All Around Congratulations to Ken Stoepel for putting together such a great staff. Everyone was and continue to be the most helpful and professional I have ever Congratulations to Ken Stoepel for putting together such a great staff. Everyone was and continue to be the most helpful and professional I have ever dealt with. A big thank you to Steve Black, Kathy Hall and the guys in the Service Dept. More
by Murphy
Employees Worked With
David Garcia, Jimmy Morquecho, Steve Black, Kathy Hall
June 01, 2019
Best buying experiences of my life. I've purchased two new vehicles from Stoepel Ford in the last three years and they were the best buying experiences in over 40 years of buying cars. I've purchased two new vehicles from Stoepel Ford in the last three years and they were the best buying experiences in over 40 years of buying cars. Normally, I dread the car-buying experience, but Stoepel is changing my outlook. With both those purchases, we also dealt with their competitor Ford dealers in the San Antonio area, and that was indeed dreadful. The other dealers were pulling the same old dishonest dealer tricks that they've been using my entire life, so we just walked out and came back to Stoepel. Stoepel did not harrass or badger us with unwanted calls, texts, or emails. In fact, with one vehicle, they never even asked for my phone number or email and let me initiate all the contact on my own schedule. They went to GREAT lengths to find me the exact F-150 I wanted and didn't pressure me to take a vehicle I did not want. When it came to negotiating a price, the dishonest dealer tricks were kept to a minimum (especially compared to other dealers). We initially decided to buy the second vehicle elsewhere, but when the other dealer turned out to be dishonest, we came back to Stoepel, and they honored the deal they had offered us several days earlier, even though they had no obligation to do so, especially since the competition was now out of the picture. I usually don't recommend many businesses, especially not car dealers, but Stoepel really is different and deserves the recommendation. More
by Escape buyer
Employees Worked With
Logan Landen, Mike Dawson, Tom Hinckley, Fidel Salazar
May 11, 2019
Dups F350 Experience We needed a truck to haul our new 5th wheel and Sam Hernandez was the perfect guy for us!! We absolutely love it!! Thanks Sam!! We needed a truck to haul our new 5th wheel and Sam Hernandez was the perfect guy for us!! We absolutely love it!! Thanks Sam!! More
by Chuckdup
Employees Worked With
Sam Hernandez, Juan Rodriguez
May 03, 2019
Easy, no stress, and LOVE my new car! Gary was so easy to work with, responded immediately to our various questions/requests, had everything ready in advance so our toddlers wouldn’t get t Gary was so easy to work with, responded immediately to our various questions/requests, had everything ready in advance so our toddlers wouldn’t get too restless waiting (plus they got coloring books, puzzles, and fresh popcorn in the lobby!), and in general was a pleasure to work with. Loving the car so far and very happy with our experience! More
by Jkkl
Employees Worked With
Gary Washington, Kathy Hall
May 03, 2019
Awesome Car Buying Experience! We had purchased a car previously with Steve Black & were excited to find him again at Ken Stoepel Ford. From our first phone conversation with Steve We had purchased a car previously with Steve Black & were excited to find him again at Ken Stoepel Ford. From our first phone conversation with Steve to the completion of our purchase today everyone at this dealership made the experience a pleasure. Everyone was courteous & professional & went above & beyond to make us feel at ease & see that our needs were met. We will definitely recommend Ken Stoepel Ford to our friends & family! This was by far the smoothest car buying experience we have ever had! More
by Escape, Brenda56
Employees Worked With
David Garcia, Tom Hinckley, Jimmy Morquecho, Scott Schneider, Steve Black, Seantel Trask
April 24, 2019
Steve Black should be commended. I, had emailed Steve about what I wanted to do. When got to Kerrville, Steve had the vehicles I was interested in ready to view. After looking a I, had emailed Steve about what I wanted to do. When got to Kerrville, Steve had the vehicles I was interested in ready to view. After looking and driving one I purchased it that day. An F-150. Thanks again Steve. More
by Kimo Horton
Employees Worked With
Juan Rodriguez, Steve Black
April 18, 2019
Purchased a 19 Ford Escape John always has gone out of way to take care of me..The Stoepel Staff also went out of there way to make me happy..I will refer all my friends. John always has gone out of way to take care of me..The Stoepel Staff also went out of there way to make me happy..I will refer all my friends. More
by Escape 2019
Employees Worked With
John Finster, Juan Rodriguez
April 17, 2019
Gary Washington is the best ! Gary was so helpful and went over and above to help me get the vehicle I’ve always wanted! then he found my daughters dream car ! Gary is more than Gary was so helpful and went over and above to help me get the vehicle I’ve always wanted! then he found my daughters dream car ! Gary is more than just selling cars he really helps you even years after buying from him ! More
by Tammy
Employees Worked With
Gary Washington, Tom Hinckley
April 17, 2019
My wonderful blessing!!!!! I'm so grateful to the Lord for my wonderful blessing that He provided for me through Ken Stoepel Ford and Mr. Steve Black. I have had the blessing o I'm so grateful to the Lord for my wonderful blessing that He provided for me through Ken Stoepel Ford and Mr. Steve Black. I have had the blessing of knowing Mr. Steve Black for the past 6 years and the privilege of working with him at his previous employment. He truly is a grate sales man, and there are not enough stars to rate his wonderful work. When you buy a car from Steve you become part of his family, which is how he treats all his customers. I was given the best service, and was treated like family at Ken Stoepel Ford. I would totally recommend my friends and family or anyone looking for the purchase of their next vehicle to go visit Stave Black at the Best dealership in Kerrville Ken Stoepel Ford. More
by Blanca E Carrillo Mcgough
Employees Worked With
Steve Black
