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Ken Stoepel Ford

Kerrville, TX

4.5
402 Reviews

400 Sidney Baker St S

Kerrville, TX

78028

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Showing 402 reviews

February 10, 2021

Do yourself a favor and start your vehicle search here. You will not need to go any where else! Give Charlie a call, he will get you taken care of. More

by Tanya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Alexander
February 09, 2021

Buying a new Ford Edge Titanium from Stoepel Ford was a truly enjoyable experience thanks to the awesome sales professional Erik Schwartz. His patience, positive energy, and thorough knowledge of the auto More

by russ.amaru890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schwartz
September 12, 2020

Took my mom's car in for scheduled service, and wandered the lot while waiting. That's where I came across Erik. Told him I was just killing time, and that I had no intention of buying. Saw a couple of vehi More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schwartz, Juan Rodriguez
August 11, 2020

By far the best experience with the dealership I have every had. They listened to my wants and needs without pushing me another direction. Will definitely be returning in the future! More

by Hobbs.chelsey
Recommend Dealer
Yes
Employees Worked With
Gary Washington, Tom Hinckley
Sep 24, 2020 -

Ken Stoepel Ford responded

Chelsey, thank you for the wonderful response to the quality of customer service you received. We do our best to make sure each customer feels just like family. We take our time and make sure that you are comfortable and understand each step of the vehicle buying process, so there are no surprises, ever! Mr. Washington and the rest of our team of professionals appreciate you and want you to know that the relationship with you and Ken Stoepel Ford goes well beyond the purchase, so please don't hesitate to reach out to us if you need anything. Remember our Quick Lane Team when you schedule your regular vehicle for maintenance. It's easy and faster to schedule online to bring your vehicle in and that way the wait time is very short. We have a free full-service coffee bar and cold drinks, along with gratis snacks and WIFI for all our customers. Lastly, If you are ever on social medial, visit our FaceBook page (like and follow) please. We love to stay connected with all our customers. Stay Safe Out There,

August 05, 2020

My husband and I have bought 6 cars in 9 years and this was by far the best experience we have had. Gary Washington went above and beyond to meet our expectations. He listened to what we wanted and showed More

by taylornavarro12
Recommend Dealer
Yes
Employees Worked With
Gary Washington, David Spinks, Tom Hinckley, Aron Rider
Sep 24, 2020 -

Ken Stoepel Ford responded

Hi Taylor, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are honored that we have earned your trust and loyalty as well. We are grateful that you have chosen Ken Stoepel Ford for all your vehicle needs for the past 9 years! Mr. Washington, along with the rest of our staff of professionals, understands the value of great customer service and we treat each customer just like family. Everyone on the Stoepel Team works to make your shopping and buying process easy. We make sure that you are comfortable throughout your entire experience with us. If we can do anything for you, please don't hesitate to reach out to us. As you know our relationship lasts long after the sale. of a vehicle Be safe out there,

June 03, 2020

Great Ford Dealer The customer service at Ken Stoepel Ford in Kerrville is the best. I had a new battery purchased and installed there today and the service is great. More

by jl4057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aron Rider
Jul 07, 2020 -

Ken Stoepel Ford responded

Jl4057, thank you for leaving such a great review and a high star rating. We are very pleased that you choose us for all your vehicle service needs. Aaron and the rest of our Quick Lane staff are wonderful professionals with many years of experience in helping customers like you. They work hard to ensure that you are comfortable and well informed. Thank you again for trusting your vehicle's care to us. If you are on social media, please visit and like our Facebook page at www.facebook.com/KenStoepelFord to stay current on all the happenings here at our dealership. Stay safe and well see you next time!

March 17, 2020

Best Car Buying Experience I've Had I recently bought a used Ford Escape from Ken Stoepel with the help of Eric Slater. Eric made the process so easy and unlike most car dealerships and More

by Adrianne P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Slater, Kathy Hall
Jul 07, 2020 -

Ken Stoepel Ford responded

Adrianne P., thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Eric is a great addition to our Sales Team and we are happy to have him with us! When you have a chance please visit our Facebook page which is Facebook/Stoepel Ford. There you will find giveaways, contests, and other exciting news and happenings at the dealership. Please let us know if there is ever anything else we can do for you! Again, we appreciate you very much for being a Stoepel Ford customer. Be safe out there and have a great summer,

February 19, 2020

Ken Stoepel Ford is outstanding at everything! I bought my F-150 from Gary Washington in late December 2018. He did everything I asked, including not pester me with what he had on the lot until he could p More

by davidlgilmer
Recommend Dealer
Yes
Employees Worked With
Gary Washington, Juan Rodriguez, Aron Rider, David Cathey
Jul 07, 2020 -

Ken Stoepel Ford responded

Hello David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our entire staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business. You are part of the reasons why we are Hill Country Proud since 1966! If you are ever on social media please visit our Facebook page to stay current on our contests, giveaways, insider tips, and behind the scenes look into our dealership and more www.facebook.com/KenStoepelFord Thank you again for choosing Ken Stoepel Ford, and we hope to see you again soon!

December 05, 2019

I had excellent service by Gary Washington and the finance department Juan Rodriguez were excellent. They make it a nice experience, very helpful! They both work long hours and I appreciate all the wo More

by Roxanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Washington, Juan Rodriguez
November 06, 2019

absolutely 5 star experience Outstanding organization and great bunch of people to work with. Completely reasonable and fair dealings. I can see why people keep coming back to the More

by Dripping Springs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McCrae, Zach Broyles
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