
Ken Stoepel Ford
Kerrville, TX
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Only place to buy a vehicle!!! Ben went above and beyond when helping me find a vehicle. I told him what I was looking for, with a few acceptable variations, and he looked for it un Ben went above and beyond when helping me find a vehicle. I told him what I was looking for, with a few acceptable variations, and he looked for it until he found the one I wanted. He was persistent without being too pushy. He called me multiple times over a month or so with vehicles fitting my somewhat broad description, and when I turned the first vehicles down, he kept looking and didn't give up. When I finally found what I thought was the right vehicle, Ben encouraged me to test drive it and answered all my questions thoroughly. Ben is honest and enjoyable to be around. Best experience I have had buying a vehicle!! More
A very good experiance Much smoother than I have experienced with prior automotive purchases with other dealers. I was defensive when I first entered the dealership, as it t Much smoother than I have experienced with prior automotive purchases with other dealers. I was defensive when I first entered the dealership, as it turned out, that was not necessary. This was the first time I did not feel "used" when I left. I am very pleased with the salesman I worked with on this purchase. More

Great end of year deal I needed to replace a company vehicle that I was turning in and had my eye on the Ford F-150 Supercrew XLT. When I pulled in Gary Washington met me i I needed to replace a company vehicle that I was turning in and had my eye on the Ford F-150 Supercrew XLT. When I pulled in Gary Washington met me in the parking lot and showed me around. I got a good idea of what was on the lot and the different options in about an hour. I told Gary I would be back in a couple of days after I did a little more research. When I came back I knew exactly what I wanted and we finished the deal in less than an hour. The team was able to beat the best True Car estimate. I'm very pleased with my experience. More

Fantastic people Ken Stoepel goes above and beyond to get the best deal for their customer. Ben Gardner worked very quickly to get us exactly what we wanted! Thank you Ken Stoepel goes above and beyond to get the best deal for their customer. Ben Gardner worked very quickly to get us exactly what we wanted! Thank you!! We look forward to many more purchases with the Stoepels. More
Best auto purchase experience ever in 50+ yrs since 1st car . Walked in @ 5:30 PM looking for a new or used SUV within my budget; next day Gary W took the used SUV to my Mechanic to check it out after my wi . Walked in @ 5:30 PM looking for a new or used SUV within my budget; next day Gary W took the used SUV to my Mechanic to check it out after my wife tested it out; that evening we signed the papers with a good percentage rate Tom H had found for us. Everyone was very helpful, courteous and welcoming without a hint of push or vulterism as I have experienced elsewhere. Oh, Yes; I do recommend these people. More

2010 Lincoln MKZ My buying process had a few problems at first. And after the purchase there were a few problems which I was not happy about. But the reason I gave the My buying process had a few problems at first. And after the purchase there were a few problems which I was not happy about. But the reason I gave the dealership as high a rating as I did was they did there best to correct each problem and have continued to work with me after the sale. The service department has continued to be courteous and fair. I will probably buy my next vehicle there. The lady that sold me the care is honest and worked very hard to make sure I was satisfied. More
service Everytime I need anything for my ford vehicle i can call Tommy Terrell its very freindly, and quick i got my parts got my car taken care of with no p Everytime I need anything for my ford vehicle i can call Tommy Terrell its very freindly, and quick i got my parts got my car taken care of with no problems More

Excellent!! We went in with expectations of purchasing 2 vehicles for a good deal..and.... We left with 2 vehicles!!! Great customer service. All very friendly an We went in with expectations of purchasing 2 vehicles for a good deal..and.... We left with 2 vehicles!!! Great customer service. All very friendly and helpful!! More

Our first Lincoln I am 79 years old and Ann is 78. We have owned a lot of cars over our 58 years of marriage, but this has turned out to be one of the most enjoyable I am 79 years old and Ann is 78. We have owned a lot of cars over our 58 years of marriage, but this has turned out to be one of the most enjoyable, thanks to Mr. Sam Hernandez! He has proved to be very knowledgeable, friendly, and anxious to help us buy a car we can be proud of!! After I put a few more miles on my F150 I will be back to buy one from Sam! Ann and. Bill Armentrout More

Great Experience Our experience with Ken Stoepel Ford Lincoln Dealership was delightful. This was the second vehicle we purchased from them. Once again the personal c Our experience with Ken Stoepel Ford Lincoln Dealership was delightful. This was the second vehicle we purchased from them. Once again the personal care,, attention and excellent service provided by our salesman, Benjamin Gardner, made this a most pleasurable experience. His friendliness, consideration and knowledge is a positive reflection of the Ken Stoepel Deslership. No pressure, just a relaxed, informative and pleasant atmosphere. We will definitely return for any additional vehicle needs. Ralph & Carolyn Maytum More