Ken Stoepel Ford

Great Customer Service Excellent customer service!! Tommy even arranged for my car to be picked up from my work! He went above and beyond by making sure I had a rental avai Excellent customer service!! Tommy even arranged for my car to be picked up from my work! He went above and beyond by making sure I had a rental available also! More

Excellent Service Writer Tommy Terrell handled the repairs on our 2013 Ford Edge in a very professional manner from start to finish. He was able to explain each and every thi Tommy Terrell handled the repairs on our 2013 Ford Edge in a very professional manner from start to finish. He was able to explain each and every thing that was on the repair list as well as keeping us informed concerning any delays. We are an all Ford family, thus it is important to establish each of our vehicles with a good service writer.... Tommy is just that type of employee for Stoepel Ford. More

Excellent and accommodating Ken Stoepel was a great dealer to do business with, Ben Gardener is excellent at his job. I went earlier in the year to inquire about getting a new ve Ken Stoepel was a great dealer to do business with, Ben Gardener is excellent at his job. I went earlier in the year to inquire about getting a new vehicle and in my financial situation then didn't get the opportunity. Ben remembered me when finding a great deal on exactly the kind of car I desired. Months later he gave me a call and worked me step by step into my new car! The financial advisor say down with me and gave me a fantastic deal with an outstanding warranty and gap coverage with a more than reasonable APR. Finally Ben went above and beyond to assist with getting a part switched from my old car to the new one which required him to take me to work on the morning all the way in Fredericksburg and pick me up after, all the while with a smile on his face and happy to help. The genuine service from Ben and Ken Stoepel makes them a fantastic choice! More

Great experiance at Stoepel Ford Lincoln! We found the exact car we had been looking for at Ken Stoepel Ford Lincoln. We thought it was too good to be true, but stopped to look. We were trea We found the exact car we had been looking for at Ken Stoepel Ford Lincoln. We thought it was too good to be true, but stopped to look. We were treated great by everone we talked to. Andrea O'Neal was a tremendous help to us with her product knowledge and no pressure! More

FRIENDLY AND EFFICIENT AMDERA MAKES IT A PLEASURE DOING BUSINESS. SHE DOES IT THE OLD FASHION WAY," TREAT A CUSTOMER THE WAY YOU WANT TO BE TREATED." SHE IS A LADY WHO LIS AMDERA MAKES IT A PLEASURE DOING BUSINESS. SHE DOES IT THE OLD FASHION WAY," TREAT A CUSTOMER THE WAY YOU WANT TO BE TREATED." SHE IS A LADY WHO LISTENS, REMEMBERS AND DOES HER UTMOST TO PLEASE, TOM WAS ALSO VERY EFFICIENT AND FRIENDLY. KUDOS TO EVERYONE AT THE DEALERSHIP. More

Wonderfu Experience! We worked Andrea and Tom to purchase a vehicle and take it back to Tennessee!! Everything went very smoothly!!! They were both so helpful! Wonderfu We worked Andrea and Tom to purchase a vehicle and take it back to Tennessee!! Everything went very smoothly!!! They were both so helpful! Wonderful company to do business with! Thank you for everything! More

Great Buying Experience Andrea O'Neal did a fantastic job helping me decide on a new vehicle. She knows the product and goes the extra mile to take care of the customer. I hi Andrea O'Neal did a fantastic job helping me decide on a new vehicle. She knows the product and goes the extra mile to take care of the customer. I highly recommend her to anyone looking for a new or used vehicle. More

Excellent Was great from start to finish, no games,the deal I wanted is what I got, most car buyers dread going to dealerships at Stoepel you will not, very nic Was great from start to finish, no games,the deal I wanted is what I got, most car buyers dread going to dealerships at Stoepel you will not, very nice experience,and also the time after the sale when Andrea went over the features of my truck, More

I keep coming back In over 2 years and 2 trucks I still feel that this dealership goes the extra mile to take care of all my car needs. Andrea knows the answer to all In over 2 years and 2 trucks I still feel that this dealership goes the extra mile to take care of all my car needs. Andrea knows the answer to all my questions on the operation of my truck and maybe some day i will know how to program my radio. thanks More

Excellent Sales person and staff Our sales person showed us exactly what we wanted and was able to meet our timeframe. The process, all in all was a positive experience and will keep Our sales person showed us exactly what we wanted and was able to meet our timeframe. The process, all in all was a positive experience and will keep doing business with our local dealer Ken Stoeple Ford! More