Ken Stoepel Ford

The Best We bought an Escape Titanium from Sam Hernandez and the folks at Stoepel. Everyone was fantastic and we had a great experience. They even stayed aft We bought an Escape Titanium from Sam Hernandez and the folks at Stoepel. Everyone was fantastic and we had a great experience. They even stayed after hours to finalize the deal. More

Best Car Buying Experience ever! This is my second car to purchase from Ken Stoepel Ford in Kerrville Texas. My next purchase will be there! Mike Hebert has been exceptional (both t This is my second car to purchase from Ken Stoepel Ford in Kerrville Texas. My next purchase will be there! Mike Hebert has been exceptional (both times) in his customer service! Finding the perfect car at the best price! Thanks to him and all the friendly, helpful staff at this location! More

Great experience! There's a lot to be said for shopping at smaller dealerships in smaller towns. While I live less than an hour from San Antonio and their seemingly en There's a lot to be said for shopping at smaller dealerships in smaller towns. While I live less than an hour from San Antonio and their seemingly endless supply of Ford dealerships, I felt much more comfortable and appreciated at this store. All the employees were very personable and made me feel at home. I was especially impressed with my salesperson, Logan Landen. He is young but very eager to please and has done his homework on the products he offers for sale. It truly was a pleasure buying my new truck here. More

Excellent professionalism and customer service I bought my second King Ranch F-150 from Stoepel Ford yesterday (Bought my first one from Stoepel Ford 10 years ago). Peggy Salazar was outstanding. S I bought my second King Ranch F-150 from Stoepel Ford yesterday (Bought my first one from Stoepel Ford 10 years ago). Peggy Salazar was outstanding. She was always very professional, exercised excellent initiative and follow-through and went out of her way to promptly find and obtain the truck that I wanted. Peggy absolutely made me feel that she was making a personal commitment to me to deliver the best customer service possible. And, she was very helpful in working with me to develop a good deal for me and for the dealership. She spent the time to fully brief me on the features of my new truck, which I really appreciate. Peggy was terrific in all respects. I also want to commend Cameron Ulanday, who was rhe service person who assisted me with service for my previous KIng Ranch F-150 the day before. Very professional and followed through exactly on what he told me was needed and what would be accomplished. He made me feel very good about the experience. More

New Purchase 2016 F-150 My wife and I recently purchased a 2016 F-150 at Ken Stoepel. Peggy Salazar was our salesperson -- she did a wonderful job. The transaction was seam My wife and I recently purchased a 2016 F-150 at Ken Stoepel. Peggy Salazar was our salesperson -- she did a wonderful job. The transaction was seamless and accomplished mostly through email and over the phone. When we arrived the vehicle was ready to go. We completed the paperwork and were on our way. Knowledgeable, friendly, and helpful staff. Thanks to Peggy and the whole team at Ken Stoepel! Mark and Kristy Edwards More

Experienced but extremely uneducated I do not feel the dealership as a whole is incompetent... but the service department are the most friendly guess with no clue how to repair their own I do not feel the dealership as a whole is incompetent... but the service department are the most friendly guess with no clue how to repair their own products!! I made the mistake of actually attempting twice to have minor warranty repairs done and neither trip was successful. They talk an amazing track record but when it comes down to getting anything done other than a oil change they are by far inferior to the average dealerships!!! I will say the sales staff is knowledgeable but once you get past them your are definitely on your own. Thank you for such a headache Ken stoepel ford service dept.!!! More