Ken Stoepel Ford

service department Took my Ford Expedition to get the AC worked on, i expected it to be about a 5-7 days, i had it back within 4 days!!! Kevin was amazing, I made the co Took my Ford Expedition to get the AC worked on, i expected it to be about a 5-7 days, i had it back within 4 days!!! Kevin was amazing, I made the comment I needed to get my inspection done; not only did he take my Expedition to me at work but he also had my inspection done for me, saving me time at some random place. Thanks again Kevin and to the mechanic who worked on my Red Beauty Thanks for working so hard to get me back into my vehicle!!!! More

Overall a good process Process was easy. No problems throughout. This was a low pressure sales process with expectations met and approrpiate use of my time. Thanks again Process was easy. No problems throughout. This was a low pressure sales process with expectations met and approrpiate use of my time. Thanks again for your help More

Great salesmanship Mr Washington made it way to appealing not to buy ! had no intention on buying but oh well I did. I will tell others about Mr Washingtons zeal to sell Mr Washington made it way to appealing not to buy ! had no intention on buying but oh well I did. I will tell others about Mr Washingtons zeal to sell. More

Great service of new car Kevin Ortiz was the person that worked with me and I could not have been more pleased. Kevin was very polite handled all my concerns in a great way. Kevin Ortiz was the person that worked with me and I could not have been more pleased. Kevin was very polite handled all my concerns in a great way. Kevin is definitely an asset to Stoepel Ford and always makes me feel welcomed. My car is doing great now! More

Purchase a new car Mike Hebert was the person that sold me my 2017 Expedition. He was a complete gentleman and answered all my questions in a professional manner. He w Mike Hebert was the person that sold me my 2017 Expedition. He was a complete gentleman and answered all my questions in a professional manner. He went over all that I needed to know about the car and even called me a few day after I had the car to se if I was satisfied or had any questions. Very pleased with Mike's professionalism. More

Great service Our salesperson was very friendly and of great help during our visit. We left with exactly what we wanted and very happy with our new vehicle. Our salesperson was very friendly and of great help during our visit. We left with exactly what we wanted and very happy with our new vehicle. More

Purchase of a new car and service of an old car. I found that both the service and sales were excellent. And I plan to future have recurring business with this company and my sales person. Peggy Sala I found that both the service and sales were excellent. And I plan to future have recurring business with this company and my sales person. Peggy Salazar. More

Return customer, Trust this dealership. Friendly and honest people. their service is great and knowledge of product is top notch. Sales person Logan was profoundly professional and there was Friendly and honest people. their service is great and knowledge of product is top notch. Sales person Logan was profoundly professional and there was no pressure to buy the product. More

Boss 302 I located my boss online. I am from MA. Through wonderful communication and great customer service, 1900 miles and a week later this once TX car now i I located my boss online. I am from MA. Through wonderful communication and great customer service, 1900 miles and a week later this once TX car now is a New England car. It was by far the easiest and best car shopping and buying I have ever done. There are not enough positive words to say about the transaction and Michael Hebert. He is a class act. Even the shipping was set up for me! Wonderful experience! More

Outstanding Service I was really late for my appointment with Kevin to have a part replaced on my Ford Explorer, but he just smiled and said, "no problem." I assumed I w I was really late for my appointment with Kevin to have a part replaced on my Ford Explorer, but he just smiled and said, "no problem." I assumed I would probably have to wait longer than normal, but was pleasantly surprised when my car was ready. I'm sure Kevin hurried my repairs along even though it was my fault for not being on time. This was my second time to work with Kevin, so this was not an isolated incident. Great service! Great employee! More