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Ken Stoepel Ford

Kerrville, TX

4.5
401 Reviews

400 Sidney Baker St S

Kerrville, TX

78028

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Showing 401 reviews

May 31, 2017

Thumbs Up Peggy!! My husband and I couldn't be happier than we are with the AMAZING EFFORT from Peggy, the most incredible salesperson we've EVER had the pleasure of wo More

by Nicann68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Salazar
May 31, 2017 -

Ken Stoepel Ford responded

It was my pleasure to have the opportunity to work with you! I know you are going to LOVE your 2017 Ford Escape SE ... it's a GREAT vehicle for so many reasons! If you need anything, don't hesitate to call me. I know there are plenty of bells and whistles to get acquainted with, so if you need a refresher on anything, just give me a holler or swing by. Thank you for allowing me to earn your business and for your review. It means a lot to have happy, satisfied customers.

May 28, 2017

Tom Davis Proud F150 Owner Ben was very pleasant to work with and he was not pushy. We enjoyed our truck buying experience with Ben and look forward to working with him in the More

by Tom Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Gardner
May 30, 2017 -

Ken Stoepel Ford responded

Thank you for your review, Mr. Davis! I'm so glad you are happy with your Ford F-150 purchase and I am confident it will serve you well for years to come. As to being "pushy," I don't think that ever works in sales and it annoys me when anyone tries to be that way with me. That's just how we roll here, so thank you for your business and I look forward to working with you in the future as your vehicle needs change. Have a great week!

May 24, 2017

Gary Washington We recently purchased a 2016 King Ranch 150 Truck from Ken Stoepel Ford Lincoln. We had the pleasure of working with Gary Washington, who went out of More

by Suburban1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Washington
May 24, 2017 -

Ken Stoepel Ford responded

Thank you for this review, Suburban1! I'm glad to know your purchase experience with me was worth the drive! I really appreciated the opportunity to earn your business and look forward to taking excellent care of you on any vehicle purchases in the future. Your 5-star review really matters and lets others know how they will be treated if they ask for me by name, Thank you again. I hope you are LOVING your 2016 King Ranch F-150. It's a beauty and bad boy of a truck all rolled into one!

May 19, 2017

Love working with Peggy! This is our second time using Peggy, A great experience every time. We will continue to shop Ken Stopel Ford as long as Peggy is there... More

by Kim Dulaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Salazar
May 19, 2017 -

Ken Stoepel Ford responded

Kim, Thank you for your review and for your return business! We love loyal customers, and appreciate your kind words. I hope you are enjoying your new vehicle and if there is anything I can do for you, please do not hesitate to let me know!

May 11, 2017

Outstanding Experience all around We always look and deal with Peggy . This is our 5th vehicle from Peggy at Ken Stoepel . She is always outstanding in sales and service. Works hard to More

by Webb0809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hinckley, Peggy Salazar
May 12, 2017 -

Ken Stoepel Ford responded

Thank you for sharing your story with purchasing from me. I continue to appreciate our ongoing relationship and truly am thankful that I have earned your business all of these years. Enjoy your new ride and let me know if you need anything! I am always here for you!

May 11, 2017

Excellent Everything was great, everyone including Gary was very friendly and inviting. This is the 2nd car I've gotten from them and it's always a quick experi More

by Kristen Comer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Washington
May 11, 2017 -

Ken Stoepel Ford responded

Kristen, Thank you for your 5-star review and for letting us earn your business again. We love our customers and it makes us smile to know you had a 5-star purchase experience and that you felt the love! :-) We are working hard to break the stigma associated with car buying. We work hard to make it easy, fast, and fair; and our transparency with our customers is critical to earning your trust. Please keep us in mind when your new Escape is due for its first oil change. Our folks at Quick Lane will take excellent care of you and get you in and out in no time so you can keep rolling down the road. Here's to many fun miles and memories made in your Escape!

May 10, 2017

Love my new Ford Focus! A pleasant, non-nonsense experience with helpful, friendly and knowledgeable staff! Benjamin Gardner was a joy to work with. Thank you for all your he More

by Buerkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Gardner
May 10, 2017 -

Ken Stoepel Ford responded

We're so happy that you're loving your new Ford Focus! It's a great car, isn't it? Thank you for your 5-star review and letting others know about your pleasant, no-nonsense experience with Benjamin Gardner. Customers love him for good reason! We hope to see you back in our Quick Lane for your first oil change. When you come by, please stop in and tell Ben hello! We know he'd love to see you and hear how you're loving your Focus.

May 04, 2017

Pleasant experience!! Our car was totaled so we had to replace it, needless to say we were bummed out about facing the car buying process. We decided to purchase locally r More

by 1214escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Landen
May 05, 2017 -

Ken Stoepel Ford responded

Awww, shucks! Thank you!

May 05, 2017 -

Ken Stoepel Ford responded

Thank you for allowing us to earn your business. We are sorry to hear that your car was totaled, but greatly appreciate that you came to us to find your next vehicle. You made a great choice in the Certified Pre-Owned Escape! We hope you are enjoying your new ride!

April 29, 2017

Phenomenal experience!!! Bottom line up front: If you are going to buy a ford, this place IS the best choice. My Salesman was Ben Gardner and I can promise that I have never More

by Manion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hinckley, Ben Gardner
May 01, 2017 -

Ken Stoepel Ford responded

Thank you for sharing your sales experience with others. It is the highest compliment you could pay us! I will forward this to Ben, as I know it will make his day! Thank you again for this 5-star review. We work hard to ensure that every customer at every visit has a great, and easy experience.

April 28, 2017

purchased a 2013 explorer-preowned certified We had to purchase a replacement for our 2004 explorer. Our salesman Alfred Hernandez was very focused in finding just the right car for my wife. We More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Hernandez
May 01, 2017 -

Ken Stoepel Ford responded

Thank you for this 5-star review of Alfred Hernandez. He's pretty awesome, isn't he? So is our sales management team. So happy they were able to get you into a great vehicle and make sure that everything was in tip-top shape for you! We trust you are enjoying your new Explorer ... it's a great ride!

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