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Ken Stoepel Ford

Kerrville, TX

4.5
401 Reviews

400 Sidney Baker St S

Kerrville, TX

78028

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Showing 401 reviews

August 30, 2017

Best Ever!!!! Logan did a fantastic job. He listened to us about what we wanted and worked very hard to get us a vehicle that met our wants and needs. He was very More

by Catherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez, Logan Landen
Sep 07, 2017 -

Ken Stoepel Ford responded

Thank you for allowing us and Logan the opportunity to earn your business Catherine! We hope you enjoy your vehicle! If you are to have any questions regarding your vehicle, please do not hesitate to contact us here at the dealership! We appreciate your business very much and thank you for leaving us such a wonderful review!!

August 30, 2017

Small Town Service I purchased my second car from John Finster at Ken Stoepel Ford yesterday and am very happy with the car and the service I have received. I deliber More

by Kristofer D Herbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Finster
Sep 07, 2017 -

Ken Stoepel Ford responded

We appreciate the kind and positive review Mr. Herbeck! We are a huge family here and it means a lot to us that you noticed how much we all enjoy working here! We want to thank you for your continued business and hope you enjoy your new vehicle! We hope to see you in the future! Please let us know if you are to ever need anything at all!

August 27, 2017

Great service Thanks to Peggy, buying my new car was a great experience. She is very professional and helpful. She made the process easy even though I work out of More

by ET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Salazar
Sep 07, 2017 -

Ken Stoepel Ford responded

We appreciate your business here at Ken Stoepel Ford-Lincoln ET!! We hope you enjoy your new car! Please let Peggy know if you are to ever have any questions or concerns regarding your vehicle! She would be more than happy to assist you!!

August 24, 2017

Fantastic service Every staff member greeted us and were very friendly. Alfred Hernandez provided us with excellent service by immediately addressing any concerns, has More

by Debbie Okamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Hernandez, Cameron Service Advisor
August 22, 2017

Best Service I received the beet service when buying my new Explorer. Chrissy spent hours and was patient when I was trying to pick out a car. More

by Cwhat55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Garcia
Aug 22, 2017 -

Ken Stoepel Ford responded

We appreciate your business very much! Chrissy is wonderful! Please come and see us when it's time for your first oil change! :) We look forward to seeing you again!

August 17, 2017

Awesome Experience! I had the pleasure of working with Gary in my quest for finding a vehicle. I originally started off looking at used vehicles and ended up purchasing m More

by PryncesseB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Washington
Aug 22, 2017 -

Ken Stoepel Ford responded

Thank you for your business @PryncesseB!! We appreciate it very much! Gary is very dedicated to his customers and appreciates your kind words. Customer satisfaction is our #1 priority and we are glad we met your expectations! Please come and see us when it's time for your first oil change! We look forward to seeing you! Please contact Gary if you are to have any questions! :)

August 17, 2017

Best Dealership in Texas Ken Stoepel has me as a customer for life. I have purchased eight vehicles from them over the years. I have always been treated with the utmost resp More

by Pearland Pastor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Massey, Juan Rodriguez, Mike Dawson
August 11, 2017

Repeat customer Our new Ford Explorer is the 2nd car we have purchased at Stoepel Ford. Alfred Hernandez was our salesman both times. He took his time and very pat More

by Bill Dame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Alfred Hernandez
August 09, 2017

Great customer service Michael was a good salesman and provided all the information needed to make my decision. After we bought it, he showed me all the bells and whistles, More

by RGFinTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hebert
August 09, 2017

replaced recently purchased 2013 explorer after purchasing a 2013 explorer ( certified) we experienced exhaust inside the car. Ford claims there is no problem. we researched this problem and More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Hernandez
Sep 07, 2017 -

Ken Stoepel Ford responded

We are sorry that you had to go through all of that trouble Bill S. Our #1 goal here at our dealership is "No unhappy customers!" We can understand your unhappiness with Ford, but are SO glad that you are enjoying your brand new 2017 Edge! They are beautiful vehicles! We appreciate your review and your business! Please contact us here at the dealership if you are to need anything in the future!

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