Ken Stoepel Ford

The service department takes forever and no one seems to know what they are doing. Then once you have waited a month for the parts to come in and you have spent 30 days hounding them they don't even call yo know what they are doing. Then once you have waited a month for the parts to come in and you have spent 30 days hounding them they don't even call you to let you know the parts are in. Finally bring the truck in for repair and they don't fix it right, leave stains all over the vehicle and obviously didn't test what they fixed because it was still broken once they gave the truck back. Take it back to have them make it right and you wait hours in the waiting room with no answers. This is by far the worst run service department I have ever visited. More

Ordered and received a 2023 F350 XLT. I worked closely with Steve Black, who is a superb salesman. We worked closely during the ordering process and I was even able to make a few change I worked closely with Steve Black, who is a superb salesman. We worked closely during the ordering process and I was even able to make a few changes after the initial order. Steve knows his product / business very well. Very low pressure. I knew what I wanted and also what I could afford, and with Steves' acumen, we were able to deliver the right product to me, a satisfied customer. (This is the fifth vehicle I have purchased from Stoepel Ford, starting way back in 1977). More

I have bought two new cars from Ken Stoepel Ford with the assistance of an amazing car dealer Eric Schwartz. I have nothing but good to say about the whole dealership. Thanks again Eric… assistance of an amazing car dealer Eric Schwartz. I have nothing but good to say about the whole dealership. Thanks again Eric… More

The best automobile dealership I have ever dealt with. I have purchased several vehicles from this dealership and have had a completely pleasant experience each time. Michael Hebert is my usual salespers I have purchased several vehicles from this dealership and have had a completely pleasant experience each time. Michael Hebert is my usual salesperson, however he had to have surgery and an extended recovery so I completed the last purchase with Art Schoonover. Again, a wonderful purchase experience. Juan Rodriquez, in the finance department, has worked wit me on every purchase I have made with Stoepel Ford and he is excellent. I ordered a '22 Maverick, however, a year and 5 months later a '23 Maverick was delivered. Ken Stoepel Ford and their staff did everything possible to make that wait as painless as possible. My new Maverick was well worth the wait. I love Ken Stoepel Ford and I love my new Maverick! Even though I live 260 miles from them, I will not buy from any other dealer! More

Great sales team! Service is a Joke!! The service team needs a lot Of training!! Service is a Joke!! The service team needs a lot Of training!! More

Bought a "first car" for my daughters that will be turning 16 soon. Had the best salesman Mike Nobles, i told him what i was looking for and he found it. Very patient and answered all my questions.Gr turning 16 soon. Had the best salesman Mike Nobles, i told him what i was looking for and he found it. Very patient and answered all my questions.Great experience! Will definitely be buying from him and Ken Stoepel, again! More

My husband and I have purchased several vehicles from Mike Noble. We are very pleased with our purchases of our Ford Mavericks. Our company would not work with anyone else when buying from Ken Stoepel. Mike Noble. We are very pleased with our purchases of our Ford Mavericks. Our company would not work with anyone else when buying from Ken Stoepel. More

Both my wife and I were totally satisified with our purchase of a new Foird Maverick from Gary Washington at Ken Stoepel Ford. Gary was very personable and up front throughout the entire process. I purchase of a new Foird Maverick from Gary Washington at Ken Stoepel Ford. Gary was very personable and up front throughout the entire process. I would not hesitate to recommend Gary to any perspective customer!! More