Ken Stoepel Ford
Kerrville, TX
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All around excellent experience! Gary Washington paid attention to what wanted in a new vehicle and made purchasing my new Ford Explorer a quick and pleasant experience. So happy t Gary Washington paid attention to what wanted in a new vehicle and made purchasing my new Ford Explorer a quick and pleasant experience. So happy to purchase from a local well established dealership with an excellent reputation. More
Used Vehicle Purchase My experience with this dealer and specifically Todd Odom was outstanding! No gimmicks, no hard sales tactics, no surprises. Overall great experience My experience with this dealer and specifically Todd Odom was outstanding! No gimmicks, no hard sales tactics, no surprises. Overall great experience and honesty which is rare nowadays, thanks! More
Best Car Salesman Ever I was extremely pleased with the service I received at Ken Stoeple Ford. Todd Odom went over and above to find the right vehicle for me. He was very k I was extremely pleased with the service I received at Ken Stoeple Ford. Todd Odom went over and above to find the right vehicle for me. He was very knowledgeable and professional. He explained all the features of the vehicle, courtesy department services available, and set up my phone, map app, and other features. More
Great Dealership Ken Stoepel Ford-Lincoln is a wonderful, family-oriented dealership in what has become a land of corporate giants. it is nice to see a business where Ken Stoepel Ford-Lincoln is a wonderful, family-oriented dealership in what has become a land of corporate giants. it is nice to see a business where hometown values and friendliness blend with a good sense of business. We were very impressed. From the time that we entered through the service entrance, employees took the extra time to show us around and to get us settled. Never did anyone say, "Oh, what you want is just around the corner as he or she pointed the way." Todd Odom, a sales consultant, and Tom Hinckley, a business manager, were professional, courteous, attentive to details, and friendly as were all the employees that we met. This dealership is outstanding! More
Great Job Todd and I have known each other for a few years,I’ve always call him when I’m looking for a vehicle,like always he found a car that my daughter wante Todd and I have known each other for a few years,I’ve always call him when I’m looking for a vehicle,like always he found a car that my daughter wanted for her senior year,I’m real pleased with the service I got from him,we will continue to do business with him in the future. More
Friendly folks to buy a vehicle from Enjoyed my visit, the folks were easy to work with and went out of their way to make me feel comfortable. Only balancing comment I would submit is th Enjoyed my visit, the folks were easy to work with and went out of their way to make me feel comfortable. Only balancing comment I would submit is the time it took for the paperwork to get done. Seems like Juan was there alone. More
Absolutely the best!!! Sales, Financing and Service!!! My experience over that last 4 years with Ken Stoepel is nothing but outstanding. My family has purchased 3 vehicles there. Our salesman, Alfred My experience over that last 4 years with Ken Stoepel is nothing but outstanding. My family has purchased 3 vehicles there. Our salesman, Alfred Hernandez, is amazing and I will never use anyone else. He is personable, respectful and is NOT pushy. He goes above and beyond. 2 weeks ago I called him and told him what I wanted and what I could pay. He went to work. Within a couple of days he found a few options for me to choose from and what I would be looking at in payments. All I had to do was to go up there, get the value on my trade in, say "yes, I want this one" and he handled all the rest. Alfred is also a compassionate person. My father passed away in 2016. In 2017 I made the decision to get rid of his car. This was very emotional for me. I stood in the parking lot and cried. Alfred was caring and empathetic. He knew how much that car meant to my dad and how much my dad means to me. I wouldn't have been able to hand those keys over to anyone else. I can't say enough positive things about Alfred. Tom Hinckley handled the financing on all vehicles. My last purchase he had all the paperwork ready for me to sign so I was not there very long at all. He even called my insurance company to help me get changes made! I will not take any of my vehicles to have service completed on them except for Ken Stoepel. David Spinks is my go-to person. He handles all the service and maintenance on my vehicle and my dad's truck. David always makes sure to explain in detail what is going on, what needs to be done and will show me when necessary. He makes sure that I am taking care of. More
Truck purchase experience Great experience purchasing my new truck. Was easy, effiecent and no pressure sales pitch. Very clean and comfortable facility. Salesperson was most Great experience purchasing my new truck. Was easy, effiecent and no pressure sales pitch. Very clean and comfortable facility. Salesperson was most helpful and made it easy in making final choice of vehicle. dealerships website made it easy to shop prior to going to facility. More
Great all around car buying experience! We just purchased our second vehicle from Ken Stoepel Ford and we live over 3 hours away. From choosing a vehicle all the way through the financing o We just purchased our second vehicle from Ken Stoepel Ford and we live over 3 hours away. From choosing a vehicle all the way through the financing of the vehicle, the staff here make your vehicle purchase enjoyable. Our latest vehicle was even delivered to our house! Thanks Terry Massey and Ken Stoepel Ford for making this car purchase tops! More
Going Above and Beyond If your buying a new Ford Vehicle, Ken Stoepel is the place to buy! Not only do they get the deal done. They do it with professionalism and best in cl If your buying a new Ford Vehicle, Ken Stoepel is the place to buy! Not only do they get the deal done. They do it with professionalism and best in class customer service! I huge thanks to Chrissy, Ben, and Mike!! More