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Ken Stoepel Ford
Kerrville, TX
402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 402 reviews
July 20, 2018
My lease experience My existing Lincoln lease expired this summer so my wife and I stopped by your dealership while on a trip. Steve Black met us and was professional, c My existing Lincoln lease expired this summer so my wife and I stopped by your dealership while on a trip. Steve Black met us and was professional, courteous and helpful. He acted as tho we were the only customers in the world and had patience to work with our travel schedule and our many questions. He is regarded not only as our sales rep but as a friend. Ed Bridges Col. USAF (ret) More
by car
Employees Worked With
David Spinks, Jimmy Morquecho, Juan Rodriguez, Steve Black, Jaime Martinez
July 07, 2018
F150 Purchase The service we received from Todd Odom and the rest of the staff at Ken Stoepel during our search for a new truck was outstanding. Todd patiently answ The service we received from Todd Odom and the rest of the staff at Ken Stoepel during our search for a new truck was outstanding. Todd patiently answered all our questions and requests and offered suggestions to meet our stated needs. I highly recommend Stoepel and will look to them for future vehicle needs. Trey Hughes More
by Fly_guy
Employees Worked With
Tom Hinckley, Todd Odom
July 05, 2018
Very pleasant salesman and courteous staff Todd Odom was very pleasant to work with. And all the other staff were courteous and friendly. I felt confident that Ken Stoepel Ford wanted to buil Todd Odom was very pleasant to work with. And all the other staff were courteous and friendly. I felt confident that Ken Stoepel Ford wanted to build their business on trustworthiness and therefore would do the right thing. They seemed to go above and beyond in making sure they deliver a quality vehicle and provide excellent service. They will definitely be on our A-list for beginning future car searches. More
by B Ivers
Employees Worked With
Juan Rodriguez, Todd Odom
July 04, 2018
Dash computer not functioning The sales process was without problem, which was not a surprise. However, after the paperwork was signed, the salesman was unable to get the dash com The sales process was without problem, which was not a surprise. However, after the paperwork was signed, the salesman was unable to get the dash computer to sync with my phone. Over the next couple of days it became clear the computer was broken. After five weeks I am still waiting for the replacement. The truck is only two years old and it makes no sense that they cannot get the replacement computer for weeks. More
by whatever
Employees Worked With
Cameron Service Advisor , Steve Black
June 26, 2018
Excellent It was a very good experience. I leased Mercedes Benz for a living for years and I am very happy with my Lincoln MKZ lease. I don't have to go to Sa It was a very good experience. I leased Mercedes Benz for a living for years and I am very happy with my Lincoln MKZ lease. I don't have to go to San Antonio for now! More
by Brooks18
Employees Worked With
Gary Washington, Tom Hinckley
June 13, 2018
New Lincoln Purchase Peggy is awesome and made the process so easy! I highly recommend Ken Stoepel Ford Lincoln to anyone looking to buy a car. The entire staff is friendl Peggy is awesome and made the process so easy! I highly recommend Ken Stoepel Ford Lincoln to anyone looking to buy a car. The entire staff is friendly, knowledgeable and treats you like family. More
by Ashley V
Employees Worked With
Peggy Salazar, Tom Hinckley
June 06, 2018
Best experience!! Alfred was my salesman and he was VERY professional. He did not play the back and forth game. I gave him what I was looking for and he made it work. Alfred was my salesman and he was VERY professional. He did not play the back and forth game. I gave him what I was looking for and he made it work. Best car buying experience ever! I actually came from another dealership and left because they kept playing games, wouldn’t answer my questions, and wanted to give me nothing on my trade in. So glad I walked away because the people at Ken Stoepel were extremely fair and great to work with!! Would recommend to anyone looking for a car in the Kerrville area. More
by Kathy F
Employees Worked With
Alfred Hernandez, Juan Rodriguez
May 20, 2018
2018 F150 Purchase Great sales consultant, John Finster, has been with us through 4 vehicles and we are looking forward to the next purchase. Personal attention is give Great sales consultant, John Finster, has been with us through 4 vehicles and we are looking forward to the next purchase. Personal attention is given at all times thus making our experience pleasant and enjoyable. More
by GR-Ford Truck Guy
Employees Worked With
John Finster, Cameron Service Advisor , Tom Hinckley, Juan Rodriguez
May 17, 2018
New ford purchase Mr. Odom was a great person to work with in purchasing my first new truck from Ken Stoepel Ford. He was very professional, personable, and made the pr Mr. Odom was a great person to work with in purchasing my first new truck from Ken Stoepel Ford. He was very professional, personable, and made the process quick and seamless. If you are in the market for a car or truck, I highly recommend you go see Mr. Odom. More
by Grkaiser
Employees Worked With
Todd Odom
May 10, 2018
Purchase of Used Vehicle Logan Landen made us feel comfortable and at ease from the moment he introduced himself. He was nice, he was professional and he answered all our que Logan Landen made us feel comfortable and at ease from the moment he introduced himself. He was nice, he was professional and he answered all our questions without being to pushy. We had been looking for the right used truck for some time and with Logan's help we found it at Ken Stoepel. Thank you Logan. More
by Truck Guy
Employees Worked With
Logan Landen, Juan Rodriguez
