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Ken Stoepel Ford

Kerrville, TX

4.5
403 Reviews

400 Sidney Baker St S

Kerrville, TX

78028

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Showing 403 reviews

August 27, 2018

Watch out for Dealer option bait and switch Dealer option is an expensive car wash and wax. Bought a truck from them and took 3 times to get it off the contract Got letters and emails saying the More

by Rangerdan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alfred Hernandez
Sep 12, 2018 -

Ken Stoepel Ford responded

I'm sorry we didn't have the vehicle you wanted in inventory but we didn't have any way of knowing what you wanted since you didn't answer any of our phone calls or emails.. We have multiple ways of obtaining a new Ford to your desire which include swapping vehicles with another dealership or ordering one to your specifications. Again, Sorry for the miscommunication. Please feel free to call me or email me personally. Benjamin Gardner, Internet Sales Manager, 830 257 5553, bgardner@stoepelford.com

August 24, 2018

Awesome! Person He helped me get the right car, I’ve been wanting a Mustang for awhile, but he said it was too much, so he showed me a collection of nice cars, and wo More

by Tianicolunga20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Flores
August 16, 2018

Royal Treatment The folks at Stoebel Ford are wonderful. Our salesman, Todd Odom, went out of his way to be helpful and informative. This is the second vehicle we hav More

by JoGirl57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hinckley, Todd Odom
August 11, 2018

AMAZING! If I could give 10 stars, I would! After a terrible storm hit the Valley in June 2018 we lost our brand new 5 month old 2017 Ford Explorer. I contacte More

by KLRogers13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Salazar
August 10, 2018

Great place, Steve was wonderful , he took time time to make sure we got the right deal for us. Wonderful Man great to work with, Thank you! More

by MJParks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hinckley, Steve Black
August 09, 2018

Great Experience in buying a Truck! Our experience with the sales/finance team at Ken Stoepel Ford-Lincoln in Kerrville Tx was such a great one.....we came back. Peggy Salazar had made More

by Ford 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Salazar, Tom Hinckley, Steve Black
August 07, 2018

Fantastic dealer! Great experience at KSF with my purchase. Steve took the time to listen to what I was looking for and showed me exactly what I was thinking of. He let More

by Skool Dude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Hernandez, Juan Rodriguez, Steve Black, Alvin Hix
August 06, 2018

Very friendly They found the car I wanted for the right price after we had contacted quite a few dealers. Other dealers just didn’t seem interested or either seemed More

by Neh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Flores, Tom Hinckley
July 28, 2018

Best dealership experience! If you want a good car and excellent customer service experience, I highly recommend Todd Odom at this dealership. I called the day before and told hi More

by Anglade_Dodge14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Odom
July 26, 2018

Polite amazing helpful The people in the dealership were very helpful. I told them what I was looking for and the reasoning and they knew what would be the best for me. And More

by Logan Webb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez, Todd Odom
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