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Ken Stoepel Ford

Kerrville, TX

4.5
399 Reviews

400 Sidney Baker St S

Kerrville, TX

78028

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Showing 399 reviews

September 23, 2018

Love this dealership I had an amazing experiance getting my car! Steve Black was very friendly and got me in my car that day. I have to say was the best experiance i have More

by Courtneyirene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez, Steve Black
Oct 16, 2018 -

Ken Stoepel Ford responded

Courtney, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2018

Overall a great experience! The dealership was clean. The salesman and everyone else was very nice and helpful! Only problem I had was after taking the car home I saw some interi More

by DannyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Flores
September 07, 2018

Great all around experience My wife and I made the decision to buy a new car and we knew exactly what we wanted. We first went to a closer Ford dealer and wound up being thoroug More

by luvretirement
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Flores, Juan Rodriguez
August 29, 2018

Thank You Steve Black thanks for helping me get my first car a ford focus. You were extremely helpful and answered all my questions I will recommend Ken Stoepel More

by murzi90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dawson, Steve Black
August 29, 2018

Another good experience Steve Black was so easy to work with, very low key and no pressure. Didn’t know Steve Black before this buy but look forward to having further experi More

by agbq81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hinckley, Steve Black
August 28, 2018

Great service Todd worked with me to get everything that I wanted in a new pickup. He is very knowledgeable and is a hardworking honest individual. I really appreci More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dieter Chapman, Juan Rodriguez, Todd Odom
August 27, 2018

Watch out for Dealer option bait and switch Dealer option is an expensive car wash and wax. Bought a truck from them and took 3 times to get it off the contract Got letters and emails saying the More

by Rangerdan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alfred Hernandez
Sep 12, 2018 -

Ken Stoepel Ford responded

I'm sorry we didn't have the vehicle you wanted in inventory but we didn't have any way of knowing what you wanted since you didn't answer any of our phone calls or emails.. We have multiple ways of obtaining a new Ford to your desire which include swapping vehicles with another dealership or ordering one to your specifications. Again, Sorry for the miscommunication. Please feel free to call me or email me personally. Benjamin Gardner, Internet Sales Manager, 830 257 5553, bgardner@stoepelford.com

August 24, 2018

Awesome! Person He helped me get the right car, I’ve been wanting a Mustang for awhile, but he said it was too much, so he showed me a collection of nice cars, and wo More

by Tianicolunga20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Flores
August 16, 2018

Royal Treatment The folks at Stoebel Ford are wonderful. Our salesman, Todd Odom, went out of his way to be helpful and informative. This is the second vehicle we hav More

by JoGirl57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hinckley, Todd Odom
August 11, 2018

AMAZING! If I could give 10 stars, I would! After a terrible storm hit the Valley in June 2018 we lost our brand new 5 month old 2017 Ford Explorer. I contacte More

by KLRogers13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Salazar
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