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Ken Stoepel Ford
Kerrville, TX
402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 402 reviews
October 05, 2018
A relaxed way to get what you need. Steve Black and Mike Dawson worked with me to get what I needed. They were very respectful and courteous. They worked well within my budget and found Steve Black and Mike Dawson worked with me to get what I needed. They were very respectful and courteous. They worked well within my budget and found the truck I wanted at the right price. I felt comfortable asking questions and got honest answers. I felt no pressure from them at all. More
by Proud Ford Owner
Employees Worked With
Cameron Service Advisor , Mike Dawson, Steve Black, Seantel Trask
October 02, 2018
Buying review. They handled everything very well. They know what they are doing. The people are friendly and remember my name. It was a great experience. They have g They handled everything very well. They know what they are doing. The people are friendly and remember my name. It was a great experience. They have great customer service. More
by jim84
Employees Worked With
Tom Hinckley, Steve Black
September 25, 2018
Amazing Customer Service I just purchased a Lincoln Navigator today and was so impressed with the attentiveness and friendliness of the entire staff. Sam was especially helpfu I just purchased a Lincoln Navigator today and was so impressed with the attentiveness and friendliness of the entire staff. Sam was especially helpful in making sure I was happy throughout the entire process. As an unexpected bonus, Sam even provided a beautiful bouquet of flowers at the end of the sale. Now that goes above and beyond anything I’ve ever experienced at a car dealership! They’ve set the standard very high! More
by SDavidson
Employees Worked With
Sam Hernandez, Tom Hinckley
September 23, 2018
Love this dealership I had an amazing experiance getting my car! Steve Black was very friendly and got me in my car that day. I have to say was the best experiance i have I had an amazing experiance getting my car! Steve Black was very friendly and got me in my car that day. I have to say was the best experiance i have had buying a car! Recommend anyone looking for a new car to shop here!! More
by Courtneyirene
Employees Worked With
Juan Rodriguez, Steve Black
September 17, 2018
Overall a great experience! The dealership was clean. The salesman and everyone else was very nice and helpful! Only problem I had was after taking the car home I saw some interi The dealership was clean. The salesman and everyone else was very nice and helpful! Only problem I had was after taking the car home I saw some interior damage from the factory (2019 mustang). The ford closer to where I lived helped me out in fixing it. Other than that great help all around and will be returning back to this dealership. Thank you greatly! **(Only rating it a 4 stars due to damages from the factory/or somewhere).** More
by DannyM
Employees Worked With
Danny Flores
September 07, 2018
Great all around experience My wife and I made the decision to buy a new car and we knew exactly what we wanted. We first went to a closer Ford dealer and wound up being thoroug My wife and I made the decision to buy a new car and we knew exactly what we wanted. We first went to a closer Ford dealer and wound up being thoroughly disappointed. I went to Ken Stoepel Ford, have purchased that car and been quite pleased with the experience. Went to their website first and got a quick response from Danny Flores in sales and set an appointment to come visit with him. Met him in person and things just clicked from their on. He set about searching for "my" car immediately, found what we wanted and made the arrangements to have it transported to the dealership. Throughout Danny stayed in touch, kept us informed and made the whole transaction go smoothly. New car buying has always seemed like an exercise in holding your temper, but Ken Stoepel Ford and Danny Flores have now shattered that stereotype. Thanks for a great experience. More
by luvretirement
Employees Worked With
Danny Flores, Juan Rodriguez
August 29, 2018
Thank You Steve Black thanks for helping me get my first car a ford focus. You were extremely helpful and answered all my questions I will recommend Ken Stoepel Steve Black thanks for helping me get my first car a ford focus. You were extremely helpful and answered all my questions I will recommend Ken Stoepel to anyone looking to buy a car. More
by murzi90
Employees Worked With
Mike Dawson, Steve Black
August 29, 2018
Another good experience Steve Black was so easy to work with, very low key and no pressure. Didn’t know Steve Black before this buy but look forward to having further experi Steve Black was so easy to work with, very low key and no pressure. Didn’t know Steve Black before this buy but look forward to having further experiences with Steve and Ken Stoepel Ford. More
by agbq81
Employees Worked With
Tom Hinckley, Steve Black
August 28, 2018
Great service Todd worked with me to get everything that I wanted in a new pickup. He is very knowledgeable and is a hardworking honest individual. I really appreci Todd worked with me to get everything that I wanted in a new pickup. He is very knowledgeable and is a hardworking honest individual. I really appreciate his help and the service of Ken Stoebel Ford. More
by Don
Employees Worked With
Dieter Chapman, Juan Rodriguez, Todd Odom
August 27, 2018
Watch out for Dealer option bait and switch Dealer option is an expensive car wash and wax. Bought a truck from them and took 3 times to get it off the contract Got letters and emails saying the Dealer option is an expensive car wash and wax. Bought a truck from them and took 3 times to get it off the contract Got letters and emails saying they would get me a newer model of a f250 xlt supercab gas with an 8 foot bed checked the inventory and they didnt have any but when the salesman called and emailed he didnt mention what I wanted just said to come in and see the gas ones. He could have said we dont have what you are looking for but let me help you find one so why send the invite unless they want to bait me in and switch More
by Rangerdan
Employees Worked With
Alfred Hernandez
