
Ken Pollock Volvo Cars
Pittston, PA
Filter Reviews by Keyword
By Type
Showing 387 reviews
Exceptional service and very enjoyable experience I walked into the dealership after a long day at work looking to get pricing for leasing a vehicle. Chet greeted me and was very helpful in answering I walked into the dealership after a long day at work looking to get pricing for leasing a vehicle. Chet greeted me and was very helpful in answering all of my questions. He then arranged to test drive the car I was interested in. The experience was phenomenal! No pressure at all... something that I don't experience often at car dealerships. Later on we got into the financials and Jason, the sales manager, joined to help with my questions on the lease. Needless to say that both were very professional. At the end, I decided to move ahead with the lease. My plans for that day were not to get a new lease. It was Chet and Jason who contributed to me changing my mind. I would like to thank both! The next day I followed up with some questions and I got to interact with Paul, the business manager. Same level of professionalism! I now have the car and I'm very pleased on my decision to do business with the dealership. Thank you all! More
Best Service for my Volvo I haven't had good luck with servicing my Volvo at garages since the dealer I purchased it from closed. When Ken Pollock Volvo opened I began taking i I haven't had good luck with servicing my Volvo at garages since the dealer I purchased it from closed. When Ken Pollock Volvo opened I began taking it there for service. Everyone in the service department is super friendly, they take the time to explain to me the work that is being done or the issue that was found and I always get a loaner car free of charge. There's never an inconvenience with taking my car there for service. It's great! More
XC 40 The staff was extremely helpful and pleasant to work with. They took the time to make sure we were satisfied with the car and they introduced us to a The staff was extremely helpful and pleasant to work with. They took the time to make sure we were satisfied with the car and they introduced us to all the people that work there, both in the office and at the service area. More
Will never go anywhere else for a car ever again! Zero pressure!!!! Tara piciulo was the best saleswoman to work with!!! Very laid back and was eager to get me in the car that I wanted for the best d Zero pressure!!!! Tara piciulo was the best saleswoman to work with!!! Very laid back and was eager to get me in the car that I wanted for the best deal!! Everyone was beyond friendly. I will without a doubt be returning to this dealership with any future car purchases for sure! Thank you for my new beautiful ride!!! More
Scheduled maintenance From the moment that my XC60 came due for service to my wife picking it up Ken Pollocks team went above and beyond to make our experience top notch. S From the moment that my XC60 came due for service to my wife picking it up Ken Pollocks team went above and beyond to make our experience top notch. Scheduling was very easy, Drew made sure to have a loaner vehicle ready for my wife the night before. She did not have to wait when she came in to pick the vehicle up and had no wait when our vehicle was finished. Other than having to drive to your dealership she had no disruption to her day. Thank you very much for making regular maintenance of the vehicle so easy! More
Excellent Service Department Drew, Jason and Angelo go above and beyond, as usual, to meet my needs and schedule. The technical staff is extremely efficient and always delivers o Drew, Jason and Angelo go above and beyond, as usual, to meet my needs and schedule. The technical staff is extremely efficient and always delivers on time. Thanks for the exceptional service. More
review of Drew Malligo have been coming to pollock volvo for 5or 6 years and thanks to drew malligo I have never been disappointed.He gets me an appointment in a timely man have been coming to pollock volvo for 5or 6 years and thanks to drew malligo I have never been disappointed.He gets me an appointment in a timely manner and most importantly,fixes the car right the first time. dave martindale More
Premier Dealership Drew went above and beyond in servicing my XC60. Very attentive and accommodating. Service department did a fantastic job with repairs. Had a fabulous Drew went above and beyond in servicing my XC60. Very attentive and accommodating. Service department did a fantastic job with repairs. Had a fabulous loaner to use while repairs were done. Amiable staff. This dealership will always be my first choice for future purchases and service. More
Service and repair My 2018 Volvo XC60 had a problem with being able to go to drive and neutral They were helpful in getting us right in to diagnose and repair Also had My 2018 Volvo XC60 had a problem with being able to go to drive and neutral They were helpful in getting us right in to diagnose and repair Also had tires rotated, oil change, inspection Great service, kept us informed on progress Drew was very attentive to our needs. Great service More
Professional service Drew was very professional in handling my maintenance experience. He was very efficient in getting me in and out of the Service department with ease I Drew was very professional in handling my maintenance experience. He was very efficient in getting me in and out of the Service department with ease It was a very nice and pleasant experience which makes me happy that I purchased a Volvo. More