Ken Pollock Volvo Cars
Pittston, PA
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service I recently had Volvo XC40 serviced. I was notified of a problem & was able to schedule repair immediately. All personnel in garage were pleasant as we I recently had Volvo XC40 serviced. I was notified of a problem & was able to schedule repair immediately. All personnel in garage were pleasant as well as others on the floor. Jeff Ohm, salesman, JasonPozniak checked with us while we were there. I believe Clarissa (?) at service desk was very polite & helpful in scheduling a loaner. She kept in touch with me while vehicle was inservice. he was vert thorough. I stopped in show room where I was welcomed by Sara, pleasant as usual. My grandson who was with me commented on the pleasant experience. More
Service I recently had my car serviced . Very helpful and polite employees. Definitely a five star car dealership. I’m very pleased every time my car is servi I recently had my car serviced . Very helpful and polite employees. Definitely a five star car dealership. I’m very pleased every time my car is serviced. More
Fantastic service! The service department at Ken Pollock Volvo is excellent! We had a problem with our car, my husband dropped the car off before going to work at 3:30 The service department at Ken Pollock Volvo is excellent! We had a problem with our car, my husband dropped the car off before going to work at 3:30 PM & it was ready by 7:00 AM the next morning! The staff are vert friendly, professional and go out of their way to help you. More
Volvo Suvs , to find the right one, easy with Mike Minnick With so many models to choose from, it was a hard decision, but Mike was great in getting us in the best SUV ,with safety being #1 and price #2 , He w With so many models to choose from, it was a hard decision, but Mike was great in getting us in the best SUV ,with safety being #1 and price #2 , He went the extra mile to find the color and package we wanted. Great Team effort ! More
New Car Purchase We ordered an S90 and both the ordering and the delivery was excellent. Our experience with Arron Nichols, Jason Pozniak, and the gentleman who handl We ordered an S90 and both the ordering and the delivery was excellent. Our experience with Arron Nichols, Jason Pozniak, and the gentleman who handled the paperwork was exceptional . More
Great Service! Car state inspection was running out in three days, but Drew got the car in and did the routine service too! Couldn't ask for anything more. Car state inspection was running out in three days, but Drew got the car in and did the routine service too! Couldn't ask for anything more. More
New car purchase Very friendly and helpful from sales staff to finiance through service department. Very clean showroom.took the time to explain the features of the S6 Very friendly and helpful from sales staff to finiance through service department. Very clean showroom.took the time to explain the features of the S60 r polstar and did a follow up call the next day. More
Volvo #4 Hello We are happy to support and review Mike for an exceptional and efficient sales experience. After making an appointment and meeting with Mike Hello We are happy to support and review Mike for an exceptional and efficient sales experience. After making an appointment and meeting with Mike we quickly found and negotiated the purchase of our 4th Volvo. We are grateful for the quick process and no nonsense approach. We were glad we had the appointment though, as we were told upon arrival by ANOTHER employee that it wasn’t a good time to look as they were extremely busy. Gratefully we ignored his warning. We would be remiss if we didn’t also acknowledge Drew in Service. Over tha past years he has gone above and beyond to help us with any and all service issues efficiently. His honesty and professionalism should be recognized. Volvo is lucky to have Drew and Mike representing the brand and dealership. More
20,000 Maintenance The entire staff at Ken Pollock Volvo is exceptional. The customer service I always receive is the reason for my continued loyalty. I recommend this D The entire staff at Ken Pollock Volvo is exceptional. The customer service I always receive is the reason for my continued loyalty. I recommend this Dealership to everyone I know. More
Easy and quick! My salesman Mike Minnick helped me set up body work and routine maintenance. Drew is always a pleasure to work with. My service was done quick and wa My salesman Mike Minnick helped me set up body work and routine maintenance. Drew is always a pleasure to work with. My service was done quick and was very pleased! I also had work done in the body shop and my car looked great!!! I’m so glad to be a part of the Ken Pollock family! More