Ken Pollock Volvo Cars
Pittston, PA
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Love my new Volvo Come from a Volvo family growing up; was driving a 1999 S70T5. Husband has gotten a new car on average every four (4) years, many different cars. We Come from a Volvo family growing up; was driving a 1999 S70T5. Husband has gotten a new car on average every four (4) years, many different cars. We both felt the entire process at Ken Pollack Volvo was pleasurable and professional. No haggling over price. Paul in Finance Dept. was courteous and professional. Good experience. Our Salesman, Tom Holland, was patient and very helpful, as well as friendly. We test drove more than one Volvo to decide on model and were there for hours. Tom was great. No pressure and answered a lot of questions. Decided on an S60T5 Premier with Sport Package. When we picked up the car, we had a very informative instructional session which enabled me to drive the car home without being intimidated with the infotainment system as well as updated features. I drove the car 200 miles alone, and, as I drove I was pleased that I had been shown many operating features and it all sank in. Going from a 1999 to a 2015 car there are many changes. Love the new car and highly recommend this dealership. More
GREAT SALES STALL TO BUY A CAR FROM! YOU DON'T BUY A CAR EVERY DAY, SO WHEN YOU DO, YOU WANT SALES PERSONAL TO BE HONEST & ATTENTIVE..SOLD, HAPPY, AND WOULD RECOMMEND! YOU DON'T BUY A CAR EVERY DAY, SO WHEN YOU DO, YOU WANT SALES PERSONAL TO BE HONEST & ATTENTIVE..SOLD, HAPPY, AND WOULD RECOMMEND! More
93K service Worked with Jen. As usual, the service was done in a very timely manner on my S60 R. Great service department!! Thank you very much.... Worked with Jen. As usual, the service was done in a very timely manner on my S60 R. Great service department!! Thank you very much.... More
excellent service manny lopez and his staff did a tremendous job diagnosing and fixing my s80r volvo. i didn't think they would find the problem, but they did and it is manny lopez and his staff did a tremendous job diagnosing and fixing my s80r volvo. i didn't think they would find the problem, but they did and it is running perfectly. More
new rear springs Kudos to service dept for working hard to complete work on my S40 after some parts delay. Special thanks to Jen in svc for accommodating my schedule a Kudos to service dept for working hard to complete work on my S40 after some parts delay. Special thanks to Jen in svc for accommodating my schedule and helping with some minor issues that were unforeseen. Thanks and I would certainly recommend Ken Pollock's service dept to friends and family. More
New Volvo S60 I purchased a car from Ken Pollock years ago and they took great care of me through the problems I had with the vehicle. Last September I purchased a I purchased a car from Ken Pollock years ago and they took great care of me through the problems I had with the vehicle. Last September I purchased a Honda CRV and it ended up not being a perfect fit for me. I have an outside sales position and am in my car all the time. I walked in the dealership to ask some questions about the Volvo's and immediately fell in love with the S60 AWD. I spoke with Paul and Muhrad and determined I wanted to trade my CRV in for the Platinum edition S60. The process from start to finish was less than 3 days. The car rides great and the seats are amazing which is important for me because I'm in the car all day. If you're in the market for a new vehicle I suggest stopping in and talking with Paul to learn about the car and take a test drive. Their customer service from start to finish is A+ which is another reason to purchase from them. They own the issues you may have with the car and do everything in their power to fix them. More