Ken Pollock Volvo Cars

Thee most enjoyable car purchase experience! We have never experienced any major purchase going as professionally, efficiently, pleasantly, and with the least amount of pressure, as we have had i We have never experienced any major purchase going as professionally, efficiently, pleasantly, and with the least amount of pressure, as we have had in our purchase with Jeff Ohm. Highest quality vehicles, highest quality people, and highest quality service! More

Great experience We recently bought a used car from Ken Pollock. We were very impressed with the service we received. Not one person was pushy or rude like we have exp We recently bought a used car from Ken Pollock. We were very impressed with the service we received. Not one person was pushy or rude like we have experienced with other dealerships in the past. They went above and beyond with service. We would recommend this dealership to anyone looking to purchase a car. More

One of best car buying experiences We had been looking at vehicles for over a year, so had been to many dealerships. There was no pressure shopping here, dealership was clean, everyone We had been looking at vehicles for over a year, so had been to many dealerships. There was no pressure shopping here, dealership was clean, everyone there was incredibly nice & patient with our kids. Test driving was an easy process, vehicle was delivered in immaculate condition for a used car. We had a couple requests which were met with ease. Just a great buying experience. Will definitely recommend to others. More

Great experience We bought a Nissan Rogue and the entire experience with the staff was excellent. Top notch dealership. Very friendly and professional. I wI'll defi We bought a Nissan Rogue and the entire experience with the staff was excellent. Top notch dealership. Very friendly and professional. I wI'll definitely recommend them to others. More

Service to correct a problem The service staff here is amazing. They had a loaner car ready for me and the service was completed quickly with no issues. Drew and Jason are wonde The service staff here is amazing. They had a loaner car ready for me and the service was completed quickly with no issues. Drew and Jason are wonderful! More

Fantastic car and a great sales representative! We had a wonderful experience purchasing a new family vehicle at the Ken Pollock Volvo location in Pittston, PA. Our car sales representative Sue did We had a wonderful experience purchasing a new family vehicle at the Ken Pollock Volvo location in Pittston, PA. Our car sales representative Sue did an outstanding job at making us feel comfortable with her superb customer service skills as well as being completely down to earth when dealing with the expectations that buyers have. She went above and beyond to make sure that we got the best car for what we felt comfortable paying! She was even amazing with our toddler as we had to bring our two year old along with us, she kept offering snacks and letting her explore the showroom as we finalized everything! We highly recommend Sue along with Ken Pollock Volvo because the employees, the pricing and the overall environment cannot be beat! More

Great service The car was clean and ready for me. After my five hour drive it was nice to have everything ready for me. I was in and out in less than an hour. The car was clean and ready for me. After my five hour drive it was nice to have everything ready for me. I was in and out in less than an hour. More

Excellent customer service! Very knowledgeable, friendly, accommodating staff. From the moment I walked in the door, I felt welcomed. Sue and Aj were able to answer each question Very knowledgeable, friendly, accommodating staff. From the moment I walked in the door, I felt welcomed. Sue and Aj were able to answer each question I had about my future vehicle. More

Excellent experience I tried to buy a car from a big dealership down the road... they wouldn't work with me and it didn't seem they really cared about my business ( I had I tried to buy a car from a big dealership down the road... they wouldn't work with me and it didn't seem they really cared about my business ( I had bought my previous car from them also)... so we stopped at Pollock and they couldn't have been more helpful. Sue was our salesperson and she was wonderful. I told her that I am naming my new XC60 after her! Their service department has been wonderful also. Five stars!!! More

Ken Pollock Hits A Home Run I am from New York and recently found it necessary to shop out of state for a used car that my wife and I desired. More specifically, a 2017 Nissan A I am from New York and recently found it necessary to shop out of state for a used car that my wife and I desired. More specifically, a 2017 Nissan Armada. Considering this, I eventually found the car that I wanted at Ken Pollock Volvo in Pittston, Pennsylvania, where I had a fantastic experience. From the very start, each and every staff member provided all of the necessary information that I requested, were responsive to my email inqueries and quickly alerted me to the arrival of several vehicles that might have been of interest to me. Then, I took the 3 hour trip and visited the dealership, where I was fortunate enough to work "hand in hand" with a tremendous salesperson - Chet Miles, who was friendly, personable, easygoing, helpful, professional, knowledgeable and most importantly, straightforward. In addition, Jill - the Internet Coordinator, Ryan, Aaron and Paul Mazzetelli - the Business Manager, were marvelous and helped to insure that the process of buying a car with them was kept simple, honest and thorough. Overall, the Ken Pollock team "Hit A Home Run" with my wife and I and certainly made us glad that we made the trip to see them. In closing, this was one of the best car buying experiences that I have ever had and I highly recommend them to those of you who are reading this review, and looking for a first rate organization who knows how a customer should be treated! More