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Ken Pollock Volvo Cars

Pittston, PA

4.9
387 Reviews

339 Highway 315

Pittston, PA

18640

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Showing 387 reviews

August 17, 2018

Service Dept Highly satisfied with the exceptional care given to my XC60; and also how I am being taken care of as a repeat customer ! Excellent service departmen More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marcinkowski, Jason Correll, Drew Malligo , Angelo Manganello
Aug 23, 2018 -

Ken Pollock Volvo Cars responded

Thanks, Dave. We pride ourselves on customer service, and we are always happy to have you as a part of the Ken Pollock Volvo family.

August 16, 2018

Top rate professionals with no xxxxxxxx. Sue and Paul were on point. I was also impressed by the cleanliness of the showroom and lot. They were both very down to earth real people. No fake cr More

by ADV Rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mazzitelli, Kimmie White, Sue Hamad
Aug 23, 2018 -

Ken Pollock Volvo Cars responded

Right back at you! We were happy to help you find the perfect vehicle. Best of luck in your new truck and thanks again for the great review.

August 15, 2018

Friendly service! Working with Mike and the team at Ken Pollock Volvo was great! No hassles, straightforward, friendly and professional. It was the best vehicle buying More

by KOB1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Kaspriski, Paul Mazzitelli, Mike Minnick, Jill Emmert, Jason Pozniak, Steven Abbatiello
Aug 15, 2018 -

Ken Pollock Volvo Cars responded

Welcome to the Ken Pollock Volvo Family! We're happy to have you as a customer and look forward to working with you.

August 15, 2018

Car buying experience Would highly recommend Ken Pollock Volvo. They worked within my budget and made the complete process smooth and easy. The whole team from sales, finan More

by LuLu1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mazzitelli, Mike Minnick, Jill Emmert
Aug 15, 2018 -

Ken Pollock Volvo Cars responded

Thank you for the 5 stars! It was a pleasure working with you.

August 15, 2018

Purchase of CPO Volvo Everything went well. Surprised no followup call after sale. Finance lady was very nice but new and should have had more training. Price was right and More

by Volvonut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Minnick, Jill Emmert
Aug 15, 2018 -

Ken Pollock Volvo Cars responded

Hi there, thank you for your feedback as it continuously helps us to improve! We're sorry that you couldn't give us 5 stars for your experience but will ensure that these issues are addressed internally so we can further provide the utmost customer experience.

August 14, 2018

Smooth In and out in less than an hour. Smooth transition into my new ride. Great experience. All were helpful throughout the process. Each handoff was seaml More

by DZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mazzitelli, Mike Minnick, Jason Pozniak
Aug 15, 2018 -

Ken Pollock Volvo Cars responded

Glad to hear that you found our sales process both easy and a joy!

August 13, 2018

Wonderful group to do business with. Three years ago we discovered Volvo's XC60. We went to Ken Pollock Volvo because of their internet presence. They had quite a few vehicles that were o More

by Jerome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Piciulo, Paul Mazzitelli, Jeff Ohm, Drew Malligo
Aug 15, 2018 -

Ken Pollock Volvo Cars responded

Jerome, thank you for being a part of the Ken Pollock Volvo Family!

August 07, 2018

Simplified Car Buying Experience Mike, Jason and Murad made my car shopping experience quick and easy unlike other dealerships. With two young children, shopping for anything is less More

by Jerry90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad Elbattah, Mike Minnick, Jason Pozniak
Aug 15, 2018 -

Ken Pollock Volvo Cars responded

Jerry, it was great to have you and your family here with us! Glad to hear you had a great experience. Best of luck with your new vehicle.

August 06, 2018

Great car buying experience My wife and I found the people we met very professional very courteous and most of all they were all regular people taking care of a regular couple.Th More

by Ts309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Minnick, Brian Marcinkowski, Jason Pozniak
Aug 07, 2018 -

Ken Pollock Volvo Cars responded

Tom and Cathy, to us, you are anything but regular! It was great to have you with us and a pleasure to take care of you!

August 04, 2018

Always helpful and friendly I have been a customer since I bought my first Volvo S60 in July 2013. I still have the car and they provide my maintenance. I consistently receive pr More

by Brendab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Caprari, Murad Elbattah, Dave Chapple, Jason Correll, Drew Malligo
Aug 05, 2018 -

Ken Pollock Volvo Cars responded

Brenda, thank you for the 5 star review! We’re always happy to have you here with us!

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