Ken Pollock Volvo Cars

Service All aspects of the service received were excellent! Cordiality, caring, and promptness were exhibited and my 2010 Volvo XC60 was cared for and servic All aspects of the service received were excellent! Cordiality, caring, and promptness were exhibited and my 2010 Volvo XC60 was cared for and serviced as promptly as possible. More

This is an update to a review I posted earlier Since then getting someone to call me back or to address the problem is impossible. They registered my tags with a BMW convertible instead of my Gran Since then getting someone to call me back or to address the problem is impossible. They registered my tags with a BMW convertible instead of my Grand Cherokee. The paperwork has been messed up since the beginning and getting it resolved is impossible. Previous review is Fair price but... More

Bought 2018 Audi - great experience 2nd time working with this dealer. Bought a used 2018 Audi. Both experiences were fantastic. Quick, smooth and simple. Would and will go back again. 2nd time working with this dealer. Bought a used 2018 Audi. Both experiences were fantastic. Quick, smooth and simple. Would and will go back again. More

Great Experience! By far the best car buying experience. Aarron Nichols made the whole process extremely seamless for us. After couple of phone calls and email exchange By far the best car buying experience. Aarron Nichols made the whole process extremely seamless for us. After couple of phone calls and email exchanges, we had a new car delivered in NYC. Thank you again, Aarron! More

Awesome!! Absolutely the best car buying experience ever!! From their prompt response to my email to the top notch Sales Manager, Jason, Salesman Chet, and Fina Absolutely the best car buying experience ever!! From their prompt response to my email to the top notch Sales Manager, Jason, Salesman Chet, and Finance Agent, Jill. I never once felt like a number or just another sale. The quality and professionalism of the staff that I dealt with at Ken Pollock Volvo blows away the stereotypical car buying experience. I got a great deal and drove home in the car I wanted. Thank you Jason, Chet and Jill. More

Great Service Drew is the best service agent I have met in 62 years. He goes above and beyond with everything. Great Service, that makes you come back when needed Drew is the best service agent I have met in 62 years. He goes above and beyond with everything. Great Service, that makes you come back when needed. Overall a 10 out of 10 for me. More

Happy with purchase Great customer service . Salesman took his time to show us available cars in our price range. They were willing to negotiate my trade ins value. On pu Great customer service . Salesman took his time to show us available cars in our price range. They were willing to negotiate my trade ins value. On purchase day they took the time to educate us on our warranty and train us on the cars technology. Highly recommend Ken Pollock Volvo Cars More

Volvo Service I have an older Volvo that was having issues. They worked so hard to find the problem even working with the engineers in Finland. Car is running well I have an older Volvo that was having issues. They worked so hard to find the problem even working with the engineers in Finland. Car is running well and now I’m going to take my newer one for more of their great timely service . More

Cares About The Customer I recently bought a car in April, and my car was totaled on the highway - and I was six months pregnant too. Sue and the Ken Pollock team got me into I recently bought a car in April, and my car was totaled on the highway - and I was six months pregnant too. Sue and the Ken Pollock team got me into a nearly new, even better car than I was driving, for a better price too. They ensured me I would get a good deal even though my old car loan wasn’t off my report yet, and they truly did. I’m writing this because they truly helped me out. and their used cars are quality at a fair price. Can’t thank Sue and them enough. More

Great service, friendly and professional reps We purchased a vehicle from the Ken Pollock auto group. We live in Indiana and they're in Pennsylvania so we weren't able to see it first. This made We purchased a vehicle from the Ken Pollock auto group. We live in Indiana and they're in Pennsylvania so we weren't able to see it first. This made the transaction a bit nerve racking, but the guys at Ken Pollock -- Dave and Steve -- did a great job answering our questions. They even did a FaceTime walk around and there were a couple minor issues with the vehicle when it arrived and they fixed the issues to our satisfaction. We're 100% satisfied and I'd recommend this auto group to other buyers out there, even if it's a long-distance transaction. More