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Ken Pollock Nissan

Wilkes-Barre, PA

5.0
19 Reviews

229 Mundy St

Wilkes-Barre, PA

18702

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Showing 19 reviews

March 30, 2024

I had a great experience went just to look at a car and ended up buying one people were great, honest and straightforward. Can’t say enough about them. More

by b.coolbaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Fincke
Apr 03, 2024 -

Ken Pollock Nissan responded

B.coolbaugh, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

Allen did a good job honoring my apt when the website failed to book me More

by Pchristep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen in service
Jan 16, 2024 -

Ken Pollock Nissan responded

Hello, We are happy to hear Allen was able to help after the technical difficulty. Thank you again for brining this to our attention. We look forward to your next visit!

January 05, 2024

Dan Patton was very fair and trustworthy through the entire process. Entire dealership staff made the purchase comfortable. Truly a delightful experience. More

by rick.gaetano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Erwine , Stewart Benson, Paul Takacs, Jacob Ellis, Monika Nickles, Jesse Kivler , Dan Patton, Dyann Daylida, Dave Lulewicz
Jan 09, 2024 -

Ken Pollock Nissan responded

Rick.gaetano, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive sales experience with Dan and our staff. Have a great day!

August 27, 2023

Always a good experience at Ken Pollock Nissan, called to get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone More

by Gsprow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Horlein, service dept.
Sep 11, 2023 -

Ken Pollock Nissan responded

Hello! Thank you for this wonderful review! We are happy to hear we were able to get you in for an appointment that was convenient for you. It is important to us to follow up with our customers to make sure you are completely satisfied and we are happy to hear this was the case. We're here for you anytime!

June 18, 2021

I had been looking for a car in all the wrong places before I went to Ken Pollock Nissan. It was love at first site and it's been a happy union since. I am very happy with the service and pleasant surro More

by cynthiaalberts207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dyann Daylida
Jun 23, 2021 -

Ken Pollock Nissan responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

January 13, 2021

Outstanding car buying Experience! A big Thanks to Paul (Sales Manager) and Mike Kostik in sales for helping my mother with her new Sentra! Both Paul and Mike made the car buying experience great! Very kn More

by Rgar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kostik
Jan 14, 2021 -

Ken Pollock Nissan responded

Rgar123, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

February 13, 2019

Great Experience with Jesse Kivler! My review is specifically for Jesse Kivler in Sales. We are getting ready to turn in our leased Rogue for a financed Rogue (we love this model!). Je More

by avm1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Kivler
Feb 18, 2019 -

Ken Pollock Nissan responded

Thank you for your review! We appreciated the opportunity to assist you and look forward to working with you again in the future!

May 21, 2018

Never ever Nissan Pollock!!! Bought Nissan Versa with extra warranties and GAP insurance in 2016. Salesmen promissed everything is through Nissan Corporation...February 2018 got i More

by Aggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Team
April 23, 2017

5 stars without any hesitation My husband I I had the pleasure of purchasing our new Pathfinder from Ken Pollack Nissan. We drove 376 miles round trip, from Long Island, to pick up More

by jrw118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Monica
Jun 17, 2019 -

Ken Pollock Nissan responded

Thank you for the great, 5 star review! We are glad you had a wonderful experience!

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