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Ken Pollock Nissan

Wilkes-Barre, PA

5.0
19 Reviews

229 Mundy St

Wilkes-Barre, PA

18702

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Showing 19 reviews

December 18, 2024

Let me start off by saying I had never been to Ken Pollock on Mundy st. My experience here was bar far one of the best car buying experiences I have had like so far. They did not even ask me for a rev More

by Irenee Ibemsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Pisano , Bill Erwine , Monika Nickles
December 03, 2024

Shawn and the finance team made it a very easy and pleasant process for me. More

by Samantha Lupinski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Irvin
Dec 04, 2024 -

Ken Pollock Nissan responded

Thank you for this wonderful review, Samantha! We are happy to hear your experience with Shawn and the finance was an easy and pleasant process. We strive for excellent customer service so we are happy to hear we have exceeded your expectations. Please let us know if there is anything you need. We're always happy to help!

November 27, 2024

Shawn was quick, honest, and easy to talk to. Shawn and Jacob were a huge help I needed a car same day I came in after 5pm They both stayed late to help me get the vehicle I wanted More

by frederickfen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Irvin, Jacob Ellis
Dec 02, 2024 -

Ken Pollock Nissan responded

Hello! Thank you very much for this wonderful review! We appreciate your kind words about Shawn and Jacob and are very happy they were able to get you right out on the road in your new vehicle. Enjoy it!

November 13, 2024

Very welcoming experience, Daniel Patton assisted greatly in my vehicle buying experience! I highly recommend visiting Ken Pollock Nissan for anyone looking for a new vehicle. More

by Joseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Patton
Nov 25, 2024 -

Ken Pollock Nissan responded

Hi Joseph! Thank you for this wonderful review about your experience working with Dan at Ken Pollock Nissan. We are happy to hear you felt welcomed and that Dan provided you with great assitance. We appreciate your recommendation and promise to keep up the good work!

November 10, 2024

Awesome group to deal with and great atmosphere! Highly recommend dealing with this awesome group of people!! More

by Thereh77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Erwine , Stewart Benson, Paul Takacs, Jacob Ellis, Monika Nickles, Jesse Kivler , Dan Patton, Dyann Daylida, Dave Lulewicz
Nov 11, 2024 -

Ken Pollock Nissan responded

Hi Thereh77. Thank you very much for this wonderful review and recommendation! We're here if you need anything and we look forward to your next visit!

October 15, 2024

Dyann is the best! She works so well with us each time and makes our experience seamless each time More

by Rachael M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gilroy, Jacob Ellis, Monika Nickles, Dyann Daylida
September 27, 2024

Jessie was extremely nice to us. He even gave us a call to see how we like our truck and if we have any problems let him know. More

by Ann & Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kivler
Sep 30, 2024 -

Ken Pollock Nissan responded

Hi Ann & Joe! Thank you so much for this wonderful review of your sales experience with Jessie. We're here for you anytime. Enjoy your truck!

September 10, 2024

This was the third Titan I purchased from Ken Pollock Nissan, as always the sales staff made the experience smooth and trouble free. More

by jeffdavis727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Takacs, Jacob Ellis, Dyann Daylida
Sep 16, 2024 -

Ken Pollock Nissan responded

Hello! Thank you for this wonderful review and for continuing to choose us for your third Titan purchase! We are here for you anytime!

September 08, 2024

They were very knowledgeable about the vehicles they had. They were more focused on the vehicle that best suited me, and did not try to sell me just anything. Chelsea, my saleswoman, was very focused on my More

by deese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea
Sep 09, 2024 -

Ken Pollock Nissan responded

Hi Deese! Thank you very much for this wonderful review of your car buying experience with Chelsea and Jacob. We are so happy to hear we were able to get just the right vehicle for you. We're here if you need anything. Enjoy, it!

Sep 09, 2024 -

deese responded

Thank you again, Chelsea and Jacob.

August 30, 2024

Great experience been there twice so far. Mike in Service is very honest and helpful the best person I've ever met in a dealership. There should be more Mike's around like him! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Sep 09, 2024 -

Ken Pollock Nissan responded

Hi Mel! Thank you so much for this wonderful review and kind words about Mike. We look forward to keeping up the good work!

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