Ken Pollock Mitsubishi
Carbondale, PA
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Awesome customer service I couldn’t believe the service we received recently. These guys went out of their way to fix the problem with our new car plus tow it plus fix it wit I couldn’t believe the service we received recently. These guys went out of their way to fix the problem with our new car plus tow it plus fix it within a matter of a few hours. They also washed and vacuumed the car which they did not need to do. We were very pleased with their awesome customer service and way to go out of their way to help us. Thank you More
AWESOME! Great service at a great value! They treated me like family and even washed my vehicle after I got it serviced, for free! Would definitely recommend! Great service at a great value! They treated me like family and even washed my vehicle after I got it serviced, for free! Would definitely recommend! More
One of the best car buying experiences I've ever had Ken Pollock Mitsubishi has definitely earned my repeat business. I popped in after seeing a used truck they had listed online for a great price. R Ken Pollock Mitsubishi has definitely earned my repeat business. I popped in after seeing a used truck they had listed online for a great price. Ryan Daniels was the salesman who greeted me, and he couldn't have been friendlier. He was very knowledgeable about the vehicle, despite it being a Ram truck and not a Mitsubishi product, and made me feel comfortable and relaxed in what is often a stressful experience when car shopping. I appreciated his no-pressure, straightforward demeanor. That type of welcoming and at-ease attitude is just as important to me as the specifics of the vehicle when I'm shopping for a car, and Ryan nailed it. Truth be told, I was sold the moment I heard the engine growl when Ryan hit the remote start, but don't tell him that. ;-) After our test drive, Ryan and Dave were phenomenal. We settled on a great price, and even though I was already pre-qualified by a bank, Dave shopped around and was able to find me an even better interest rate. Even when I declined both the GAP insurance and extended warranty (preferring to shop around for them myself), their demeanor never changed and I never felt any pressure from them to purchase those products. My experience at Ken Pollock Mitsubishi has ensured that I'll be returning in the future. More
Exceeded Expecatations Drew and Ryan both went above and beyond to get me into a vehicle! They made the car buying experience quick and simple, and their customer service wa Drew and Ryan both went above and beyond to get me into a vehicle! They made the car buying experience quick and simple, and their customer service was exceptional. I would recommend this dealership to anyone. More
Dave and Drew were amazing. I would recommend you buy any vehicle through Ken Pollock Mitsubshi. They really work with you to find the best possible solution for any problem you I would recommend you buy any vehicle through Ken Pollock Mitsubshi. They really work with you to find the best possible solution for any problem you may have. More
Overall experience was great! My husband and I were looking for our first NEW car, Ryan was our sales person. Very knowledgeable, professional, and very nice overall. Would highly My husband and I were looking for our first NEW car, Ryan was our sales person. Very knowledgeable, professional, and very nice overall. Would highly recommend. More
Exceptional Service I went in for a test drive of an older outlander. Dave called me the next day and told me that I would be able to get a new car. Him and Drew are amaz I went in for a test drive of an older outlander. Dave called me the next day and told me that I would be able to get a new car. Him and Drew are amazing and offer great customer service. They help you with anything you need anything work with you to get you into a car. Definitely will get my next one from them when the time comes. More
Dan is terrific. I called for an appointment and got one very quickly. Very nice waiting room and amenities. Work was done quickly and very well. Very happy. I called for an appointment and got one very quickly. Very nice waiting room and amenities. Work was done quickly and very well. Very happy. More
Nice people Quick and painless business. The people here are all very nice. They are professional and friendly. I was impressed with the speed of my transaction. Quick and painless business. The people here are all very nice. They are professional and friendly. I was impressed with the speed of my transaction. I also like the photo. The email correspondence was also professional and polite. More
Great Service they really care! Brought my car in for service . I was greeted with a smile and felt welcomed by Dan ! They truly care and treat you like family. I was in and out of t Brought my car in for service . I was greeted with a smile and felt welcomed by Dan ! They truly care and treat you like family. I was in and out of the dealership quickly he valued my time as I had an important meeting I had to be at . More