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Ken Pollock Mitsubishi

Carbondale, PA

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259 Reviews

2 Meredith St

Carbondale, PA

18407

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Showing 259 reviews

September 21, 2018

Rob Montague in Sales was great! I found Rob Montague to be kind, honest, professional and no-pressure. He very patiently handled my situation and my indecisiveness without making me More

by JoAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Montague
Sep 26, 2018 -

Ken Pollock Mitsubishi responded

Thank you for your review! We're happy to help you find the right vehicle for you and are more than excited that you decided to choose Mitsubishi! Welcome to our dealership family and best of luck in your new ride!

August 31, 2018

Highly recommend! Great place, awesome staff, awesome service. Was so pleased the first time I was here I went back when it was time for an upgrade. I couldn’t be happi More

by Bonitaaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chesko, Drew Dolder, Renee Hovan
Aug 31, 2018 -

Ken Pollock Mitsubishi responded

Thanks for choosing Ken Pollock Mitsubishi! We're happy to have you as a part of our Auto Group Family!

July 13, 2018

Great Servive Brought my vehicle in do an oil change.. called that morning was able to get an appointment for that afternoon. Everyone there is friendly and helpful More

by Smurffy82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeRoberto
Jul 14, 2018 -

Ken Pollock Mitsubishi responded

Thanks for the great review! We are happy to know that everything went smoothly and our staff provided you with efficient and friendly service. Let us know if there is anything else we can help you with. We look forward to assisting you again!

June 26, 2018

Expeditious start to finish; courteous professional staff As a previous owner of Mitsubishi, their cars are sound and economical. The staff is professional and helpful & willing to work with customer. Great t More

by Amy V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Casey , Rob Montague
Jun 26, 2018 -

Ken Pollock Mitsubishi responded

Thank you so much for your awesome review, Amy. It's great to see that our team's dedication to customer service helped created a perfect experience for you. Please do not hesitate to reach out to us if you need anything.

June 08, 2018

Great service!!! Took my car in for an oil change and inspection, and everything went wonderfully!!! It was done on time and everything went extremely smoothly. Everyo More

by ZeusnZelda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeRoberto
Jun 09, 2018 -

Ken Pollock Mitsubishi responded

We're glad that you enjoyed your experience with us! Our friendly and helpful staff were happy to help you. Please let us know if we can assist you with anything else. We look forward to servicing your vehicle again in the future.

May 15, 2018

They cared about we really wanted The people that work here are geeat! They try to find the perfect car that fits youe need. I would recommend them to anyone looking for a new or use More

by carol123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob and marty, Drew Dolder
May 16, 2018 -

Ken Pollock Mitsubishi responded

Thank you for the recommendation! We're glad that we've earned your trust with our exceptional customer service. Please reach out to us if we can help you again in any way.

April 29, 2018

"WONDERFUL EXPERIENCE" I brought my car in for a recall and was treated like a person, not a number. The whole experience was wonderful. I went in for a recall ,and came ou More

by Mar65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chesko, Drew Dolder, Dan DeRoberto
Apr 30, 2018 -

Ken Pollock Mitsubishi responded

Thanks so much for the praise! We're so pleased to hear you feel you were treated well, and we hope you're enjoying your new vehicle! We look forward to working with you again in the future.

April 21, 2018

Professional and courteous! I saw a used car online that was exactly what I was looking for and requested some info. I was promptly contacted by Renee in the Internet department. More

by Cindy1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee Hovan
Apr 22, 2018 -

Ken Pollock Mitsubishi responded

Hi Cindy, we appreciate you taking the time to share your five-star experience with Renee! She was happy to answer your questions and assist you in the best way possible. We appreciate the recommendation and hope to serve you again for your future vehicle needs.

April 20, 2018

Amazing service! I highly recommend this dealership. Ryan was extremely helpful and friendly. He was very knowledgeable and patient. We are very happy with our 2018 Mi More

by Paula84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Daniels
Apr 21, 2018 -

Ken Pollock Mitsubishi responded

Congratulations on the 2018 Mirage! We're thrilled that you had such a great experience working with Ryan. We appreciate your recommendation. It was our pleasure to serve you, and we hope to see you again in the future.

April 18, 2018

Thank you Dave and Drew I would like to take the opportunity to thank you for all the work that both of you did to get us the car that we wanted at the price that was afforda More

by Lynzi Bidwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chesko, Drew Dolder
Apr 18, 2018 -

Ken Pollock Mitsubishi responded

Thank you for taking the time to share your experience, Lynzi. We're so glad to hear our team went the extra mile to get you a vehicle you're happy with at a satisfactory price. We appreciate the five stars and hope to work with you again.

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