![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Ken Pollock Mitsubishi
Carbondale, PA
![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/question-orange.png)
Filter Reviews by Keyword
By Type
Showing 259 reviews
Good Service EDIT: I must say that Dave in service has really done his best to help me with my defective vehicle. I am thankful for his work. They helped put me in EDIT: I must say that Dave in service has really done his best to help me with my defective vehicle. I am thankful for his work. They helped put me in a rental, and they provided the best customer service they could. Unfortunately, the vehicle's driver side seat still rocks back and forth after thousands of dollars were spent to repair it. This seems like it's more of a design flaw and I don't hold Ken Pollok responsible for the problems. More
Great experience at Ken Pollock Mitsubishi Friendly, knowledgeable sales, financial and service staff. Process was stress free and enjoyable. I had all of my questions answered quickly and fu Friendly, knowledgeable sales, financial and service staff. Process was stress free and enjoyable. I had all of my questions answered quickly and fully prior to making my decision to purchase my new Outlander. More
Service department Very courteous and friendly. Answered all my questions. Dave and Benjamin were very helpful with the questions I had about the car. Best service depar Very courteous and friendly. Answered all my questions. Dave and Benjamin were very helpful with the questions I had about the car. Best service department I’ve have ever dealt with. More
Excellent Dave helped us with everything and he was great. We weren’t waiting all day for paperwork to get finished. He was very honest about pricing. Would abs Dave helped us with everything and he was great. We weren’t waiting all day for paperwork to get finished. He was very honest about pricing. Would absolutely buy another car from him! More
Great Dave in service was great about getting me in, and even the day of service went smoothly, and the staff was very friendly. i dropped my car and left i Dave in service was great about getting me in, and even the day of service went smoothly, and the staff was very friendly. i dropped my car and left it with them for the day, and they were still prompt about getting too it. More
Absolutely Awesome Great dealership with awesome people. I would highly recommend this dealership to all my friends and family, will definitely be buying another vehicle Great dealership with awesome people. I would highly recommend this dealership to all my friends and family, will definitely be buying another vehicle from them More
Knowledgeable and very friendly. Fast service. Dave was very friendly and knowledgeable . They fixed the recall and gave me several tips on driving my electric vehicle. Would recommen Fast service. Dave was very friendly and knowledgeable . They fixed the recall and gave me several tips on driving my electric vehicle. Would recommend Pollack Mitsubishi. More
Good people to work with. Quick service with friendly people. I would like if the waiting area was better taken care of and maybe bigger some how. Happy overall though. Quick service with friendly people. I would like if the waiting area was better taken care of and maybe bigger some how. Happy overall though. More
Great place! Great place to purchase a new vehicle. All employees went above and beyond our expectations. They were very knowledgeable and helpful with all ques Great place to purchase a new vehicle. All employees went above and beyond our expectations. They were very knowledgeable and helpful with all questions and concerns. More
Excellant Was in for inspection , oil change and brake repair. Your service manager Dave was very corteous and informative. Will use Ken Pollock in the future Was in for inspection , oil change and brake repair. Your service manager Dave was very corteous and informative. Will use Ken Pollock in the future. More