Ken Pollock Mitsubishi

Easy buying experience I had no problems at all on purchasing my new vehicle . This was my first brand new vehicle and Dave made it so easy for me I had no problems at all on purchasing my new vehicle . This was my first brand new vehicle and Dave made it so easy for me More

Superb Experience-Start to Finish Marty is the prime example of a true leader, and excellent manager. His leadership shows by how great and upbeat the environment is amongst his team o Marty is the prime example of a true leader, and excellent manager. His leadership shows by how great and upbeat the environment is amongst his team of sales professionals at Ken Pollock Mitsubishi. Dave was my salesperson and so easy to work with. I'm brutally straight-forward and blunt, yet Dave has that personality that easily meshed with mine. Not one time did I get stressed out by anyone or overwhelmed. Drew, in finance also worked his end to secure me the best rates, and I know worked diligently. I truly feel I had an entire team working together for me with 110% attention as they did the same for other customers as well. Whether you are shopping for new or used, this dealership is a definite stop on anyone's list. Customer service will exceed your expectations...and I am one hard person to please. More

Great service, friendly staff, very professional We discussed why Mitsubishi oil changes are better than other vendors & it gave me even more confidence in this team. I have gone to this place before We discussed why Mitsubishi oil changes are better than other vendors & it gave me even more confidence in this team. I have gone to this place before for services and they never disappoint. Definitely recommend. More

Great Service Even though I didn't purchase my Mitsubishi at this dealership I receive excellent service every time I bring it in. It's nice to find such friendly s Even though I didn't purchase my Mitsubishi at this dealership I receive excellent service every time I bring it in. It's nice to find such friendly service in this day n time More

It was a great experience and I will definitely be back for my next car and will also highly recommend this dealership to others like friends and family and I will definitely be back for my next car and will also highly recommend this dealership to others like friends and family More

Amazing customer service ! They listened to my concerns and handled it proffessionaly ! Dave offered us drinks and snacks while we waited for my car to be done ! Very friendly ! They listened to my concerns and handled it proffessionaly ! Dave offered us drinks and snacks while we waited for my car to be done ! Very friendly and made you feel welcomed ! More

Thoughtful and Professional I gave Ken Pollock a five star rating because,as a business owner,professional plumbing instructor, husband, father and son, time is valuable and some I gave Ken Pollock a five star rating because,as a business owner,professional plumbing instructor, husband, father and son, time is valuable and sometimes so pressed that moving schedules around isn't possible. I called on a Friday morning about a car my wife was interested in. We had a interest in finding a new car, however we were wanting to wait until spring. The car she was driving had a different plan. My concern was growing deeper as the weeks prior past. I was worried about her safety and being stranded, without me able to assist in the situation. So, back to the phone call, I was worried with our schedules, the car she was interested would be gone before we could get there. I explained my situation with work and my hectic schedule. They remained at the showroom after hours for us to come. They had no guarantee that we would purchase, or even like the car. They prepped the car, had it in the garage and kept all needed staff at work until we arrived. We did purchase the car that evening and staff stayed to complete paperwork and all necessary transactions. The complete staff made us feel welcome, and at no time made us feel rushed or asif we were keeping them from their families....or dinner for that matter, it was 8:30 at night and iI missed dinner! As stated before, as a business person, I am critical of establishments and how customer relationships are handled. They did a A+ job and respect the treatment we received. More

my hero SUPER. love dave from service. he is very accommodating we had some time issues at first but got it sooner. Dave did his best and took care SUPER. love dave from service. he is very accommodating we had some time issues at first but got it sooner. Dave did his best and took care of me and Lilly (SUV). She enjoyed the stay and was not harmed. lol. More

Great to me From the day I stepped into the sales room to inquire about getting a car, everyone was extremely helpful. Although it was a bit of a challenge, I was From the day I stepped into the sales room to inquire about getting a car, everyone was extremely helpful. Although it was a bit of a challenge, I was able to get a car that I love. I would recommend this dealership to everyone. More

They did everything they could to give us the best deal They have a great inventory and asked what color and what options we wanted and had us in the vehicle we wanted with the price we wanted They have a great inventory and asked what color and what options we wanted and had us in the vehicle we wanted with the price we wanted More