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Ken Pollock Mitsubishi
Carbondale, PA
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Two thumbs up everyone was very helpful. We had a wonderful experience and everybody there were so helpful. I would recommend this dealership to anybody. They really worked with us to get us We had a wonderful experience and everybody there were so helpful. I would recommend this dealership to anybody. They really worked with us to get us the best deal on our vehicle More
Great customer service Went there for first oil change on a new Outlander PHEV and it was done quickly. In addition they rotated tires with no extra charge. Went there for first oil change on a new Outlander PHEV and it was done quickly. In addition they rotated tires with no extra charge. More
Great customer service! Every experience at this dealership has been extraordinary from my first test drive to my most recent service appt. Dave and his team were friendly, h Every experience at this dealership has been extraordinary from my first test drive to my most recent service appt. Dave and his team were friendly, helpful and efficient. I've had poor service at other dealerships and garages in the past and Ken Pollock is the exact opposite. They explain every part of the process and make you feel right at home while you wait. They're the best in our area by far! More
Impressed I thank Ken Pollock Mitsubishi for their patients. We came and test drove an Outlander, and we loved it, but we didn’t love the price. We also drove I thank Ken Pollock Mitsubishi for their patients. We came and test drove an Outlander, and we loved it, but we didn’t love the price. We also drove an Outlander Sport and we realized that the monthly difference wasn’t worth it for us. In all of that No One was pushy, there was little pressure they were wonderful! They even stated really late. I will say I was disappointed the car doesn’t have Apple Car Play because I thought it was standard, and this wasn’t Dave Baum’s fault he never said it did or didn’t. More
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Great experience It was refreshing to do business at Ken Pollock Mitzubishi. Come from a family owned dealership in Az, I am beyond satisfied. Great low pressure exper It was refreshing to do business at Ken Pollock Mitzubishi. Come from a family owned dealership in Az, I am beyond satisfied. Great low pressure experience and delivers more than expected while still delivering excellent customer service! Kudos to Dave Baum in Sales and Drew in Finance! More
5 stars and well deserved I contacted Ken Pollack Mitsubishi via the website inquiring about a used Endeavor. Sue contacted me quickly to answer any general questions and to s I contacted Ken Pollack Mitsubishi via the website inquiring about a used Endeavor. Sue contacted me quickly to answer any general questions and to set up a time to test drive the vehicle. I work later in the day and wouldn't be able to make it to the dealership with much time to spare to test drive. Dave C. not only waited for me, he took the extra step to assure me I didn't need to rush on his behalf. I quickly decided I would purchase the vehicle. I called to speak with Dave G. in the shop to schedule the upcoming maintenance and he was able to accommodate my schedule as well. Drew did all of the purchase paperwork quickly, efficiently as well as answer any after the fact questions I had about the vehicle or paperwork. I received this red carpet treatment purchasing a used vehicle under $7,000. That to me speaks volumes of their dedication to treating a customer fairly whether it be a $35,000 or $7,000 purchase. More
State inspection Came in for a state inspection and as always they got me right in. didn't try to sell anything that wasn't needed and Dave Grover had me on my way in Came in for a state inspection and as always they got me right in. didn't try to sell anything that wasn't needed and Dave Grover had me on my way in no time at all More
Excellent support Nicest people ever! Most dealerships you have pushy people but everyone here was so great. I felt so comfortable and they made it fun and easy too. Nicest people ever! Most dealerships you have pushy people but everyone here was so great. I felt so comfortable and they made it fun and easy too. More
Great service Drew and Dave were great. I would recommend Ken Pollock to my friends and family. Short drive to great service and very cooperative. I travel to PA a Drew and Dave were great. I would recommend Ken Pollock to my friends and family. Short drive to great service and very cooperative. I travel to PA a lot to go to the casinos More
Great people Very helpful let us test drive a lot of cars. They spent 5 hours with us and stayed after hours on a Saturday so we could take the car home. Very helpful let us test drive a lot of cars. They spent 5 hours with us and stayed after hours on a Saturday so we could take the car home. More