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Ken Pollock Mitsubishi
Carbondale, PA
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They made me feel so welcome It was the best I have had in dealership's I was treated like a person and never like just some dumb girl who does not know about cars It was the best I have had in dealership's I was treated like a person and never like just some dumb girl who does not know about cars More
Friendly,prompt,helpful,awsome someone is Always available to help with anything needed. They are friendly and courtious. Phone calls are returned promptly. service with a smile. th someone is Always available to help with anything needed. They are friendly and courtious. Phone calls are returned promptly. service with a smile. they listen and the whole team goes above and beyond.. More
It was a pleasure to buy a car from Malek at Ken Pollock. Excellent all around. I would highly recommend them. Malek and Drew were a pleasure to deal with. The whole experience was positive. Go buy your next Excellent all around. I would highly recommend them. Malek and Drew were a pleasure to deal with. The whole experience was positive. Go buy your next vehicle from them. More
VERY VERY VERY HAPPY!!!!!!!! everybody took the time to make me feel welcome , did not feel out of place like at most dealerships was told everything no stress! this was my 10 c everybody took the time to make me feel welcome , did not feel out of place like at most dealerships was told everything no stress! this was my 10 car never was i so clam they personalized every little thing I would recommend you to all my family and friends to buy from ken pollock!thank you Kathy Hoban More
Phenominal employees Servce department employees are top shelf. Kind courteous and present themselves with a semblance of professionalism. Their customer setvice skills Servce department employees are top shelf. Kind courteous and present themselves with a semblance of professionalism. Their customer setvice skills are above and bwyond any I have ever dealt with. More
Car inspection I called to have my car inspected, with a quick response and a friendly service it was done. Everyone there was very friendly and helpful. I called to have my car inspected, with a quick response and a friendly service it was done. Everyone there was very friendly and helpful. More
Best dealership around! From sales through service I could not ask for a better customer experience! Marty, Dave and the entire team go the extra mile each and every time! From sales through service I could not ask for a better customer experience! Marty, Dave and the entire team go the extra mile each and every time! My family has purchased four vehicles from Ken Pollock Mitsubishi in the past 11 months! That says it all! More
Top notch customer service Ben was the technician who took care of servicing my car. He was very professional and customer service oriented. From the minute I stepped into the g Ben was the technician who took care of servicing my car. He was very professional and customer service oriented. From the minute I stepped into the garage he made me feel confident that my eclipse cross was in good hands. I was also very impressed by the ease of making an appointment and scheduling so quickly within 2 days. The convenience of a Saturday appointment was very much appreciated. This experience confirms I made the right decision purchasing my vehicle at Ken Pollock Mitsubishi! Thank you. More
Friendly and very helpful I was looking to purchase a newer ford edge because I wanted to upgrade from the edge I had. When I started looking at the edge that was on the the lo I was looking to purchase a newer ford edge because I wanted to upgrade from the edge I had. When I started looking at the edge that was on the the lot. David came out and asked if he could help me. He was polite and friendly I told him I was interested in the ford edge and he had no problem with pulling the car out so I could get a better look at it and take it for a test drive. He was very knowledgeable and informative. And with the great price it made my decision to purchase the vehicle from the dealership. Drew worked his hardest to find me a loan with the best interest rate he could get which helped save money on my purchase. He had everything ready for me in a timely manner and at the time I said I would be there to finalize the sale. My overall experience with the staff at ken Pollock was a great one. In my opinion you have a great team working there and I would definitely recommend the dealership to family and friends. David and drew I would like to thank you both again for the friendly helpful service at the dealership. More