Ken Pollock Mitsubishi
Carbondale, PA
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I have taken my Outlander Sport here for service since I bought it new in 2018. I dropped it off last night to have the summer tires installed, have the oil changed, and to fix the oxygen sensor wires that bought it new in 2018. I dropped it off last night to have the summer tires installed, have the oil changed, and to fix the oxygen sensor wires that are hanging underneath. They informed me that where the oxygen sensor wires mount and a couple other exhaust shields rotted off the vehicle and that the repairs wouldn't be covered by warranty even though I purchased an extended warranty when I bought the car. The service representative made it sound like it was perfectly normal for a 5 year old car with 66k miles to have parts falling off of it. I will not be going there again. They lost me as a customer for good. More
Ken Pollock Mitsubishi is great to deal with. From purchasing to financing to service everyone there is very accommodating. Our salesman Nathan was very helpful and not pushy. We would highly rec From purchasing to financing to service everyone there is very accommodating. Our salesman Nathan was very helpful and not pushy. We would highly recommend Ken Pollock Mitsubishi to anyone! More
Out of all the dealerships I must say ken pollock is the most professional and courteous. I had the pleasure of dealing with Dave and Greg and I will say it was a great experience all around. I highly reco most professional and courteous. I had the pleasure of dealing with Dave and Greg and I will say it was a great experience all around. I highly recommend Ken Pollock Mitsubishi to anybody who isn’t sure about what they want or are worried about financing. They will take care of you GUARANTEED!!!!!! More
I was extremely impressed with the service. Dave was awesome he helped me make the right choice for me. He was very kind and patient as I took cars for test drives until I decided on the right one. I awesome he helped me make the right choice for me. He was very kind and patient as I took cars for test drives until I decided on the right one. I will tell my family and friends to request him when go looking for vehicles. More
Bought a 2018 Hyundai Tucson SEL from Dave Baum. They were able to negotiate pricing via text which was very convenient. No hidden fees, dealer prep, blah blah blah just Tax Title and Tags. It was a seam were able to negotiate pricing via text which was very convenient. No hidden fees, dealer prep, blah blah blah just Tax Title and Tags. It was a seamless transaction. Gassed it up and detailed it before pick up. Would buy from again and recommend to anyone who is looking for an honest dealer. I have been looking for months before I bought this car and have encountered many dealers with misleading online pricing and with outrageous fee's. It was nice to find one that does not do that. More
I never write reviews but there service is absolutely amazing I’m shocked the fact that they wash your car no matter what you are there for! Highly recommend definitely doing all my business with them amazing I’m shocked the fact that they wash your car no matter what you are there for! Highly recommend definitely doing all my business with them More
All the time I gave the rating I did simply because Ken Pollack Mitsubishi is really a caring place. They actually treat women fairly and equally as a man. Meaning I gave the rating I did simply because Ken Pollack Mitsubishi is really a caring place. They actually treat women fairly and equally as a man. Meaning to say I don’t feel like I don’t know anything, on the contrary I learn much more more. Their service department is very knowledgeable and their work ethic is superb. I would always go to Ken Pollock for future purchases of vehicles and services. More
Mileage service Great service, great workers, always friendly and helpful. service was done in a timely manner, they were very informative, and even wash my car when Great service, great workers, always friendly and helpful. service was done in a timely manner, they were very informative, and even wash my car when they were done! More
Easy and pleasant Friendly ,easy care. Very accommodating,I recommend highly. Bought preowned vehicle ,not a Mitsubishi ,was rated by cargurus as $2300below average co Friendly ,easy care. Very accommodating,I recommend highly. Bought preowned vehicle ,not a Mitsubishi ,was rated by cargurus as $2300below average cost and rated best buy car listed to 26k and just dropped20 24k and lower price given to me even though in lot for26k More