Ken Pollock Alfa Romeo Maserati
Wilkes-Barre, PA
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Great all around experience I worked with Mark and he was a great help at answering all my questions, he was very patient. The process took a little time and he was kind and pati I worked with Mark and he was a great help at answering all my questions, he was very patient. The process took a little time and he was kind and patient during the whole time. He went over all the details of the car I chose. Also all the other sales reps that were there came in to meet me and congratulate me on my purchase. Service was awesome plus I got a great deal. I would recommend this dealership to anyone. More
Great buying experience It was great to have such a smooth, comfortable experience buying my new truck. Mike Williams was very professional and not pushy at all. Mike knew It was great to have such a smooth, comfortable experience buying my new truck. Mike Williams was very professional and not pushy at all. Mike knew what I was looking for and wasted no time finding me what I needed. I would definitely recommend Mike and the team at Ken Pollock Alfa Romeo. More
BEST SALES TEAM I bought my new Jeep Grand Cherokee Monday 3/26/2018. It was the cheapest I have seen a 2017 Grand Cherokee in NEPA. Our sales rep, Mark immediately a I bought my new Jeep Grand Cherokee Monday 3/26/2018. It was the cheapest I have seen a 2017 Grand Cherokee in NEPA. Our sales rep, Mark immediately assisted my fiancé and I from the moment we walked on the lot. He was knowledgeable and patient. Both sales reps and the finanace team Mark, Gino, and Tom all stayed 2 hours after close (till almost 10pm) to make sure I was able to ride the car home that day. I had a 2015 Hyundai Elantra - they gave me more for my trade than even the dealer I bought it from (Motor World) offered. Overall this was the best car buying experience I have ever encountered. And I owe all the thanks to Mark and Gino. Thank you!! More
Very friendly staff from the time I walked thru the doos. Curtious friendly and very knowledgeable. Explained everything in terms I would understand. I would recommend this place to all my friends and famil Curtious friendly and very knowledgeable. Explained everything in terms I would understand. I would recommend this place to all my friends and family members anytime More
Pleasurable truck buying experience. I puchased my 2017 Dodge Ram at Ken Pollock Alfa Romeo. I met salesman Kyle, he was very professional and knowledgeable about the vehicle. Kyle explai I puchased my 2017 Dodge Ram at Ken Pollock Alfa Romeo. I met salesman Kyle, he was very professional and knowledgeable about the vehicle. Kyle explained all the options the vehicle had and showed how they functioned. Kyle's manager Gino sat down with my wife and me and gave us their trade offer, I gave him my counter offer and we came to a final deal. There was no sales pressure which made this a very pleasurable buying experience. I will return to Ken Pollock Alfa Romeo dealership for future vehicle purchases. More
First car from a dealership! This dealership walked me through the process of buying a car extremely efficiently. They were friendly and made sure I understood everything that was This dealership walked me through the process of buying a car extremely efficiently. They were friendly and made sure I understood everything that was being said. I had an amazing experience working with them and I recommend anyone looking for an incredible deal on a new used vehicle to come here! Amazing people, amazing service, what more could you ask for!! More
Vehicle buying experience Very professional very freindly above all Extremely HONES that's what you will encounter with Gino and Mike Don't buy another vehicle without stop Very professional very freindly above all Extremely HONES that's what you will encounter with Gino and Mike Don't buy another vehicle without stopping here and talking to these guys More
Quick and easy purchase I have always hated looking for cars and Ken Pollock has changed my mind. The price on the web was the price of the car no additional charges. The s I have always hated looking for cars and Ken Pollock has changed my mind. The price on the web was the price of the car no additional charges. The salesman, Mark, was easy going and no pressure. The atmosphere at the dealership was relaxed and easy going. Overall an easy and professional experience from start to finish. I would highly recommend this dealership to everyone! More
Smooth Sailing It was the smoothest experience I have ever had with a vehicle. They worked with me and mothers budget which was great. Thank you so much for the grea It was the smoothest experience I have ever had with a vehicle. They worked with me and mothers budget which was great. Thank you so much for the great experience. More
Amazing experience, from dealer to car! After browsing online for a car on their lot, I arrived there and was approached by Mark, a salesman. He greeted us with a friendly and professional a After browsing online for a car on their lot, I arrived there and was approached by Mark, a salesman. He greeted us with a friendly and professional attitude and we asked about the Dart we saw. Evidently, it wasn’t at the lot, so we test drove another car to their second lot nearby to see and drive the Dart back to the lot. They worked well with my schedule, budget, situation in college, and payments! Everyone I encountered was friendly and professional, and I could tell they actually cared about getting the best deal and car for their customers. They were personal and giving recommendations, talking about your lives and theirs. I would recommend them to anyone who wants a preowned car with a mechanical guarantee for a great price and to experience an amazing staff! More