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Ken Pollock Alfa Romeo Maserati

Wilkes-Barre, PA

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142 Reviews

290 Mundy St

Wilkes-Barre, PA

18702

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Showing 142 reviews

May 16, 2018

Easiest car buying experience I would highly recommend the Ken Pollock Alfa Romeo Maserati dealership. They are a step above the rest. Everyone that I worked with from customer ser More

by Acadia owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Weidow, Gino Ginocchetti , Mark Rodrigues
May 17, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thanks for your feedback! We are delighted to see you are pleased with your experience with us. Please let us know if we can ever assist you again with anything else!

May 04, 2018

Kyle was awesome. Excellent knowledge of the car. So many extra advantages for service. After we got home we decided to finance the car. Called and got it approved for More

by Klccec63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Tom Brenholts
May 05, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Hello, Thank you for sharing your comments. We are so thrilled to hear that Kyle was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

May 02, 2018

Friendly helpful staff Best dealership experience I've ever had. The staff go above and beyond for their customers and have already recommended this dealership to my friend More

by lennyk01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Ryan Gilroy, John Baloga, Gino Ginocchetti , Michael Williams , Melissa Caprari
May 03, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Hello Lennyk01, thank you for sharing your five-star rating! We are happy to learn our team went above and beyond in giving you a great experience at our location. We appreciate your business and look forward to your next visit.

May 01, 2018

Great place to buy a car! Mike and Gino made the buying process simple and enjoyable. They were able to put a deal together that met our needs when other dealers were unwillin More

by Justin911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Ginocchetti , Michael Lynch
May 01, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thank you for the recommendation! We're so pleased that you had a five-star experience with Gino and Michael. They were happy to ensure that you had simply and enjoyable buying process. We hope to serve you again in the future.

April 29, 2018

We had a great experience. The people at Alfa Romeo were very knowledgable and easy to work with, making our car buying experience special. We bought a Stevio, no ordinary car. More

by Moro1925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Gino Ginocchetti , Fred Lipka , Melissa Caprari, Tom Brenholts, Mark Rodrigues
Apr 30, 2018 -

Ken Pollock Alfa Romeo Maserati responded

We sincerely appreciate the kind words! We're so glad to hear our team went the extra mile to make your experience special. Your compliments mean a lot to us and we hope to have the chance to work with you again.

Apr 30, 2018 -

Ken Pollock Alfa Romeo Maserati responded

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April 29, 2018

New vehicle Everyone was very helpful. They didn't mind taking the time to explain all of the features of the new vehicle. I would definitely usrle them again. More

by Smartmouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Gino Ginocchetti , Fred Lipka , Tom Brenholts
Apr 30, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Hello, thank you for sharing your great review! We are thrilled to learn our team provided you with exceptional service. It was wonderful doing business with you. We hope to see you in the future.

Apr 30, 2018 -

Ken Pollock Alfa Romeo Maserati responded

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April 24, 2018

always a great experience My husband and I have purchased many vehicles from Ken pollock auto. This past time we just needed something older to use for a work vehicle for my hu More

by Nlbojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Prociak, Gino Ginocchetti
Apr 24, 2018 -

Ken Pollock Alfa Romeo Maserati responded

We're thrilled that you had a five-star experience with us! Kyle and Gino were glad to help you find the perfect vehicle for your husband. We appreciate the recommendation, and we look forward to serving you again for your vehicle needs.

Apr 24, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thank you for taking the time to share your experience. We sincerely appreciate it and we value your continued business. We're glad to hear you enjoyed working with Kyle and Gino and we look forward to your next visit!

April 12, 2018

Excellent service I would definitely recommend this dealership they go above and beyond to assist you with what you want in a vehicle and to get the deal done!!! Great More

by Erica0630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Williams , Tom Brenholts
May 25, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thanks, Erica! Wishing you many fun, happy and safe miles in your new ride!

April 12, 2018

Thank you!! The guys here are all very helpful and knowledgeable, I had no issues at all picking out my dream car. Mark helped me from the minute I stepped on to More

by JeepGuy1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Ginocchetti , Tom Brenholts, Mark Rodrigues
May 25, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thanks for the 5 stars! Wishing you many safe miles in your new Jeep!

April 10, 2018

Fast , courteous Took 3 weeks to complete the deal they never gave up until the numbers I had in mind matched I respected that thanks so much More

by William555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodrigues
May 25, 2018 -

Ken Pollock Alfa Romeo Maserati responded

Thanks, William! We work hard to make sure that your car buying experience is exactly what you wanted! Take care!

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