Ken Pollock Alfa Romeo Maserati
Wilkes-Barre, PA
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Outstanding Service The service was awesome, super friendly and down-to-earth. Definitely felt there was no gameplaying, and they just gave us the best offer! Highly reco The service was awesome, super friendly and down-to-earth. Definitely felt there was no gameplaying, and they just gave us the best offer! Highly recommended!! More
good expierience Friendly and helpful employee's who made the purchase of a new vehicle a smooth transition. Staff also went over the feature's of the vehicle. Friendly and helpful employee's who made the purchase of a new vehicle a smooth transition. Staff also went over the feature's of the vehicle. More
Best service Everyone was very friendly and helpful. Would recommend everyone to this dealership. We were looking for a used car for our 16 year old. Found one onl Everyone was very friendly and helpful. Would recommend everyone to this dealership. We were looking for a used car for our 16 year old. Found one online and Mike told sis it was at the Pittston location. He drove us there we were able to test drive it. Mike told everything about the car including the safety features. They were able to bring the car to Wilkes-Barre. My son loves his car. Awesome job guys! More
Great customer service I found a vehicle online and went to take a look at it later on in the evening. Even though it was a half hour befor closing they took all my informat I found a vehicle online and went to take a look at it later on in the evening. Even though it was a half hour befor closing they took all my information and got right back to me the following day. Everyone was very helpful In trying to get everything together. We spoke for three days before being able to come in and do the trade in. Fred and with some help from Gino did an amazing job on doing everything they could to get me the car I wanted at the price I could afford. Excellent customer service from all the employees! Couldn’t be happier! More
Great Buying Experience I had seen a ford escape on their website that had caught my eye. I took a ride up to the dealership & could not find it on the lot. I was met by Fred I had seen a ford escape on their website that had caught my eye. I took a ride up to the dealership & could not find it on the lot. I was met by Fred Lipka who came right out to my vehicle to talk to me. The escape was not on the lot at the time, but Fred kept in touch with me & as soon as the escape was available, he had me come in to see it & fell in love with it! Fred was a great sales person & answered all my questions, Tom Brenholts arranged my financing & he got me fairly decent loan terms considering my credit was not the best. The price on the escape was very good *lower than book value" & I felt I was treated like a valued customer throughout the entire experience, I have had a follow up conversation with Fred Lipka who was in no hurry to end the call until he was sure I was satisfied. More
Great staff Upon arriving at the dealership we were greated by Kyle. Very knowledgeable on all the vehicles on the lot. The entire staff was extremely friendly an Upon arriving at the dealership we were greated by Kyle. Very knowledgeable on all the vehicles on the lot. The entire staff was extremely friendly and helpful. At no point did we feel we were being pressured by sales team. Honestly, one of the best experiences I've ever had at a dealership. Even had some time to talk fishing with Gino. Highly recommend buying a car from them! More
Happy! Kyle was phenomenal! I thought I was prepared but he answered questions I didn’t even know I had. Very satisfied with my purchase.. it’s exactly what Kyle was phenomenal! I thought I was prepared but he answered questions I didn’t even know I had. Very satisfied with my purchase.. it’s exactly what I wanted! I’ll be returning for future car purchases and recommend to friends. More
Dealer Kyle had a great attitude he went above and beyond to help me out of the bad situation I was in and I'm grateful to everyone there that help me Kyle had a great attitude he went above and beyond to help me out of the bad situation I was in and I'm grateful to everyone there that help me More
Supper Kyle Is by far Awesome guy who works There He will let you know What time he will be in and even call you when He almost there To make good guess serv Kyle Is by far Awesome guy who works There He will let you know What time he will be in and even call you when He almost there To make good guess service You tell him what your looking for He will tell you this Vecile will be the best bet He doesn't Lie He is very nice and out going guy He will even try to make conversation when your waiting to get a approved I can't say enough nice things about him He Awesome Keep up the good work Kyle You know your the best and don't let anyone tell you different More
Excellent experience! We had a quick, easy and very satisfying buying experience at Ken Pollock ARM! This is now our go-to dealership and Mike Williams is our go-to salesma We had a quick, easy and very satisfying buying experience at Ken Pollock ARM! This is now our go-to dealership and Mike Williams is our go-to salesman! More