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Ken Houtz Chevrolet Buick

Gloucester, VA

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145 Reviews

6404 George Washington Memorial Highway

Gloucester, VA

23061

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Showing 145 reviews

March 01, 2014

Expert guidance as I made a selection between 2014 and 2015 model Tahoe. I was given a generous amount of time by everyone that I came in contact with. Everyone was extremely professional, knowledgeable More

by Diamondwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hogge, Ella Ames, Ken Houtz
February 02, 2014

I have been looking for a new auto on and off for the last year and three months. After narrowing the choice down to two vehicles, I just needed to test drive the new design 2014 Impala to make up my min More

by cabininwv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Ames, Ken Houtz
February 02, 2014

Found a truck on line I was very interested in so my wife and I drove to Gloucester, VA about an hour from our house to check it out. We were greeted by Jim Jackson that answered all of our questions and exp More

by annie5517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Houtz, Jim Jackson
November 11, 2013

We went to see a Jeep that we saw on the internet for my daughter as her first car. This is where we met Tony Pafundi. He was very helpful and straight forward about the Jeep and wrote down all the questio More

by DemetraSaunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Ames, Ken Houtz, Tony Pafundi
October 27, 2013

People are very friendly and treat you like family. This is a very established family business that has been in business for over 30 years. The employees are all very accommodating and courteous. They als More

by dfitz523
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Ames, Ken Houtz
October 24, 2013

When we arrived at the Ken Houtz dealership, all sales personnel were busy so Ella Ames came out and introduced herself. We told her we were interested in the new 2014 1500 Silverado. She walked us over t More

by regcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Ames, Ken Houtz, Jim Jackson
October 11, 2013

We traveled to this dealership after finding the truck we were looking for online. The staff was friendly from the moment we walked through the door and they already had the vehicle waiting for us to test d More

by Tony23832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Ames, Tony Pafundi
October 11, 2013

We were on our way to purchase a Honda Pilot when we stopped at Ken Houtz Chevrolet Buick for a last minute look. Jeff Hogge and Jim Jackson were so nice and helped us find a perfect car. We called th More

by doneil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hogge, Jim Jackson
October 05, 2013

I found the care, friendliness, and overall customer experience to be outstanding. Ella's follow up is unmatched and Mr Houtz clearly care about his business today and for years to come. Chevrolet is lu More

by pascalfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Ames, Ken Houtz, Tony Pafundi
October 02, 2013

I made this my first stop due to an email sent by the owner Ken Holtz thanking me for looking at his dealership for a possible purchase. I felt the friendly family feeling from the email. Someone already More

by JayDaum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff the sales manager, Ken Houtz, Jim Jackson
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