Ken Houtz Chevrolet Buick
Gloucester, VA
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Ken Houtz Chevrolet is the place to go! Very friendly customer service & very helpful! They worked so hard to get us into a vehicle when everybody else turned us down...they were definitely Very friendly customer service & very helpful! They worked so hard to get us into a vehicle when everybody else turned us down...they were definitely life savers! More
Father's Day Weekend Truck Buying My husband and I had been looking for a truck for months! I was looking for him and doing all the haggling of the pricing, cause he doesn't care for My husband and I had been looking for a truck for months! I was looking for him and doing all the haggling of the pricing, cause he doesn't care for all the sales hype. Who does?! However I'd been talking to numerous dealerships within a few days and Ken Houtz was one of the dealerships I'd come across online looking for a truck and trying to get a price quote off of their website. They were very fast on the response with Teresa Sanger responding to me first, then I'd come in contact with Ella Ames! She's AMAZING! She doesn't lie to you or bring any of the nonsense that is mostly brought with the sales industry! She's upfront and honest about everything! Ken Houtz is who we dealt with when buying our vehicle and he done a great job as well! He was very nice and understood what we wanted out of our truck. Knew we couldn't afford an expensive truck but yet was reasonable on the pricing and dealt with our baby crying on our test drive! Thanks a bunch for a humbling and yet hassle free experience buying our truck!!! More
Love my new Silverado! This was our first new vehicle purchase and we chose Ken Houtz Chevrolet because my father-in-law had purchased a truck from here 8 months ago. He go This was our first new vehicle purchase and we chose Ken Houtz Chevrolet because my father-in-law had purchased a truck from here 8 months ago. He got an amazing deal on it, and talked about how great everyone was there. I have to agree that everything he told us was 100% accurate. All of the staff were extremely friendly and helpful. The owner personally came out and talked with my husband and I and made sure that we were 100% satisfied and that he found every possible rebate towards our purchase. We had our mind set on one vehicle and it was not feasible for us, so he made sure to work with us and make suggestions until we had found something we loved and could afford. The financing department gave us options for payment and allowed us to make the best choice for us. Tony was excellent at giving us a tutorial of everything on our brand new vehicle including how to use all of the fancy new infotainment system options. Overall, this dealership is by far the best one I have ever been to and I would highly recommend them to anyone in the market for a vehicle. More
CORVETTE I have purchased two new and one used Corvette from Ken Houtz Chevrolet. Ken's dealership and staff are the best I have ever done business with. I h I have purchased two new and one used Corvette from Ken Houtz Chevrolet. Ken's dealership and staff are the best I have ever done business with. I have purchased well over 100 cars in my lifetime and for Chevrolet/Buick there is no better place to go than Ken Houtz Chevrolet. More
The best in all respects! I have been waiting for this car for 30 years. Ken, Ella and Tony made it happen - quicker and easier than I had anticipated. Everyone was well inform I have been waiting for this car for 30 years. Ken, Ella and Tony made it happen - quicker and easier than I had anticipated. Everyone was well informed and helpful in building and ordering my car , giving me multiple financing options and choices in car options , pros and cons. After my order, I was frequently updated by phone and pleasingly surprised at the earliness of delivery. I was greeted with my car in perfect presentation condition. I was given a number of service and warranty options, all of which were explained to me by Ella better than I have ever had before. I bought most. Tony showed me the ins and outs of the car and was able to answer all of my questions. I will take my car there for all care. As a previous owner of several BMW's , corvettes and others, I find the "rural" dealership of Ken Houtz to be in the superior category in all respects. More
Sales experience I have purchased several cars from Ken Houtz over the years and they have always been friendly, honest and professional. I would highly recommend Ken I have purchased several cars from Ken Houtz over the years and they have always been friendly, honest and professional. I would highly recommend Ken Houtz for your next new or used car. More
My father had checked the car out over a weekend I was out of town. I called Katie first thing Monday where she assisted me with answering all of my questions (and I always have a TON of questions), fou out of town. I called Katie first thing Monday where she assisted me with answering all of my questions (and I always have a TON of questions), found out if I qualified for financing and was able to get me a good rate. I showed up in the evening after I got out of work and I was greeted with kindness, professionalism, efficiency and thoroughness. Not once did I ever feel pressured. This was the easiest car buying experience I've ever had. I would highly recommend this dealership and will check them out first when it's time to buy another. More
From the minute I entered the door of the dealership, I knew by the friendly welcome that the experience would be good. The sales personnel were knowledgeable and helpful. Upon arriving home, I had an em knew by the friendly welcome that the experience would be good. The sales personnel were knowledgeable and helpful. Upon arriving home, I had an email with responses to questions. By the use of quick communication via phone, email, and text, we were able to complete the purchase that was very satisfactory to me. More
Though this dealership was a significant distance from where I live (about an hour away), it was most definitely worth the trip. Everyone made the process an enjoyable one. I am totally and completed sati where I live (about an hour away), it was most definitely worth the trip. Everyone made the process an enjoyable one. I am totally and completed satisfied with my purchase and want to thank Tony, Ella, and Mr. Houtz for their kindness and friendly disposition. I would recommend this dealership to anyone who wants a positive car buying experience. Thanks again More
We were treated with respect and professionalism throughout the sales process. We had a unforeseen delay in our pickup time and the communication was excellent! We would highly recommend Ken Houtz t throughout the sales process. We had a unforeseen delay in our pickup time and the communication was excellent! We would highly recommend Ken Houtz to anyone! More