Ken Houtz Chevrolet Buick

5 stars is not high enough . . . I have not had this much fun in years purchasing a new truck . . . I have been shopping for over 8.0 months to find something very specific and I I have not had this much fun in years purchasing a new truck . . . I have been shopping for over 8.0 months to find something very specific and I found exactly what I was looking for . . . Working with Ken, Teresa, Katie and driving to the airport with Will was a perfect ending to the day including the doorstop delivery, which is something that does not happen here in my locale . . . I look forward to the next vehicle purchase with the same team . . . Respectfully Yours, Steven J Tuttle, PS - - - Katie - DOZER n CHANCELLOR love the new truck as well . . . My wife Martha is very impressed as well . . . More

Awesome!!! Best Car buying experience ever!!! Salesman Jim Jackson was a pleasure to work with, he was patient in letting me test drive any vehicle I was inter Best Car buying experience ever!!! Salesman Jim Jackson was a pleasure to work with, he was patient in letting me test drive any vehicle I was interested in until I was comfortable choosing just the right vehicle for me! Service Billy Longden was wonderful in getting my car cleaned up for delivery. Jeff Hogge was professional in all aspects. Finance Ed Burrows made the paper work a Breeze!! More

Replacement for totaled Equinox (2011) The salespeople reviewed our needs and came up with a slightly used 2014 GMC Terrain, which was ideal for what we had lost. They were accommodating t The salespeople reviewed our needs and came up with a slightly used 2014 GMC Terrain, which was ideal for what we had lost. They were accommodating to our needs and got everything right. More

"What a great dealership" Big dealer pricing and hometown feel during the buying experience. What a great group of people. Friendly, knowledgeable, and smooth transaction. Hats Big dealer pricing and hometown feel during the buying experience. What a great group of people. Friendly, knowledgeable, and smooth transaction. Hats off to Ken and Ella, would recommend to everybody that is looking for a vehicle More

Great dealership My husband and I recently purchased a vehicle from Ken Houtz dealership. Everyone there was knowledgeable and friendly. It was a very enjoyable experi My husband and I recently purchased a vehicle from Ken Houtz dealership. Everyone there was knowledgeable and friendly. It was a very enjoyable experience! Definitely would recommend this dealership to anyone looking for a hassle-free experience. More

Phenomenal customer service and value My wife and I just recently purchased a vehicle from Ken Houtz Chevrolet. Neither one of us had ever purchased a vehicle from a dealership before. F My wife and I just recently purchased a vehicle from Ken Houtz Chevrolet. Neither one of us had ever purchased a vehicle from a dealership before. From start to finish their customer service was phenomenal. Ella Ames greeted us when we first drove onto the lot. She took the time to really listen to our family's needs and took seriously our budgetary concerns. Her father, Ken Houtz, came out to personally greet us, the second time we visited. Gary Crawford, explained every detail of the vehicle we were interested in and took my wife on a test drive. We wanted a gently used Chevrolet Traverse. They promised to find us exactly the vehicle we were looking for. Jeff Hogge emailed us vehicles from around the country with absolutely NO pressure to purchase. Within a week, he found exactly what we were looking for in New York. He kept in contact with us throughout the shipping process. When the vehicle arrive it was perfect! Ed Burrows took us through all the paperwork and discussed optional services with no attempt to sell us anything we didn't need. There was no haggling, no surprises, just a straight forward, very friendly: what you see is what you get, experience. They found us exactly the vehicle we wanted at exactly the price we wanted to pay. Before we left Jeff introduced us to the service manager, who will be helping us care for our vehicle. We have incredible confidence in Ken Houtz Chevrolet. This is a true American family business and they take great pride in their work. The customer service we received significantly added to the value of the vehicle. My wife and I will definitely be returning to Ken Houtz Chevrolet for our next vehicle. More

Super Friendly I have to say this was my first purchase with Ken Houtz. I started talking to Teresa Sanger about a van and soon relized I would not be able to get it I have to say this was my first purchase with Ken Houtz. I started talking to Teresa Sanger about a van and soon relized I would not be able to get it. But I kept looking and Ella Ames did her "magic" and got me into a 2013 Chevy Cruze. I have never experienced such friendly, honest sales people before. So a big THANK YOU goes out to Teresa, Ella and Jim Jackson. I will go back for my next purchase.... More