Ken Houtz Chevrolet Buick
Gloucester, VA
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Best GM dealer I've been to. Just purchased a 15' Silverado 1500. The staff is the best around. They didn't pressure me into a truck I didn't want, they simply asked what I want Just purchased a 15' Silverado 1500. The staff is the best around. They didn't pressure me into a truck I didn't want, they simply asked what I wanted, showed me the trucks that matched my specs, and a test drive was all it took. Having the truck I liked, the great price, and a friendly, respectful, and honest staff is what makes a great dealership. If I ever need a new vehicle, I'll only go here. Thanks! More
New car purchase Great experience, wonderful and friendly.I'm happy with my purchase and would recommend anyone looking for a car or truck to check this dealership out Great experience, wonderful and friendly.I'm happy with my purchase and would recommend anyone looking for a car or truck to check this dealership out. Outstanding service. Thank you. Ed EAGLE. More
Great Fantastic over the phone experience Gigi was very responsive and answered every question I had about the vehicle I purchased. She even picked me up at the airport since I flew about 100 Gigi was very responsive and answered every question I had about the vehicle I purchased. She even picked me up at the airport since I flew about 1000 miles to get the Suburban. It was exactly as described and better. Thanks for a wonderful experience, Gary and Kim More
Used Car Purchase Extremely pleased with customer service and no nonsense attitude. GiGi is very approachable and friendly, they did what they said they would do and i Extremely pleased with customer service and no nonsense attitude. GiGi is very approachable and friendly, they did what they said they would do and in a very timely manner. I highly recommend all of their services, thanks to Ella and GiGi for all there hard work on a "bad weather" day ;) ! Thanks team, I will recommend you guys in the future. You are certainly worth the drive More
excellent service i went in told them what i wanted and the budget and they said "no problem have just what your looking for". i saw they let me test drive it and feel i went in told them what i wanted and the budget and they said "no problem have just what your looking for". i saw they let me test drive it and feel in love with the truck. they were really friendly and helpful . More
Very pleased with Jim Jackson We traveled forty miles from our home to purchase a Certified Silverado. The experience in working with Jim Jackson and the rest of the staff was out We traveled forty miles from our home to purchase a Certified Silverado. The experience in working with Jim Jackson and the rest of the staff was outstanding. More
excellent car buying experience My step-father has bought several cars from Ken Houtz over the years, and I aim to follow his lead. Katie and Ken gave wonderful service and thorough My step-father has bought several cars from Ken Houtz over the years, and I aim to follow his lead. Katie and Ken gave wonderful service and thorough explanation on the car buying process. They made my experience of buying a great used car at their dealership enjoyable and pain-free. I highly recommend Ken Houtz Chevrolet Buick. More
Great experience First time dealing with this dealership. Everybody was professional and friendly. Purchased a new corvette and everything went great. Quick replies to First time dealing with this dealership. Everybody was professional and friendly. Purchased a new corvette and everything went great. Quick replies to e mails and phone calls. Pricing was better than everyone else and once we made a deal all paperwork was prepared and ready when I showed up at dealership. Will use them again on future purchases. Tim More
Excellant Service Bought new truck and everyone was very friendly and professional. Also had work done on older vehicle last year and the experience was the same.I woul Bought new truck and everyone was very friendly and professional. Also had work done on older vehicle last year and the experience was the same.I would highly recommend this dealership. More
Used Car purchase Have been in the new/used car market since June and this dealership, after the first visit, convinced me that this is where I wanted to do buisines. E Have been in the new/used car market since June and this dealership, after the first visit, convinced me that this is where I wanted to do buisines. Everyone I contacted either by phone or in person was very friendly and helpful. The experieince was worth the trip up 17! More