Ken Houtz Chevrolet Buick
Gloucester, VA
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A+! Great Transaction Great people, great warranty! It was a painless transaction and they got me the exact truck I wanted. They really care about the customers, they even Great people, great warranty! It was a painless transaction and they got me the exact truck I wanted. They really care about the customers, they even got me a better rate with the bank. I'm so glad I chose Ken Houtz! More
3rd vehicle in as many months - Awesome experience all 3! This is our 3rd vehicle in 3 months and if we had more family members in the house, we'd definitely come back! Our sales person was Rebecca for the l This is our 3rd vehicle in 3 months and if we had more family members in the house, we'd definitely come back! Our sales person was Rebecca for the last two purchases and she not only displays a thorough knowledge of her craft, but also has a genuine concern for her perspective buyers satisfaction when purchasing a vehicle. Thanks again Rebecca for making our auto purchase a memorable and pleasant experience! More
IT WAS WORTH THE DRIVE!! I traveled an hour and a half to get to Ken Houtz Chevrolet-Buick. It was most certainly worth the drive. I was running a little behind because I made I traveled an hour and a half to get to Ken Houtz Chevrolet-Buick. It was most certainly worth the drive. I was running a little behind because I made a wrong turn while in route to get there but Ella, Teresa, and Rebecca were more than willing to stay to accommodate my visit even though it was after business hours when I arrived. They were quick yet very professional and knowledgeable when it came to making sure that I understood every aspect of my car buying process, from knowing how all the vehicle features work down to explaining in detail the paperwork I was actually signing. They make it their mission to make sure that their customers leave beyond pleased with their decision. They are definitely my first choice when it comes time to purchase another vehicle. Best car buying experience ever! More
Top notch service Ken, Ella and the service team and staff make buying and servicing a car a pleasure. Not many car dealerships can promise that. The waiting area is Ken, Ella and the service team and staff make buying and servicing a car a pleasure. Not many car dealerships can promise that. The waiting area is bright, business-like, with great art and nice amenities. The enthusiasm of the team is contagious. More
An Experience Out Of A Storybook My wife and I just completed a Chevrolet Tahoe purchase from Ken Houtz Chevrolet and the experience was amazing to say the least. We enjoyed the expe My wife and I just completed a Chevrolet Tahoe purchase from Ken Houtz Chevrolet and the experience was amazing to say the least. We enjoyed the experience and will certainly tell a friend. The reasons I would "highly recommend" Ken Houtz Chevrolet are: >> Every employee we dealt with was extremely professional. >> The vehicle was priced right the first time with zero haggling needed. >> It was obvious to us that our business, no matter how big or small, meant a lot to them. >> The dealership was able to process this transaction far quicker an more efficiently than I have ever seen. >> Bottom line - TRUST We had a good feeling from the second we walked on the lot and know that the team at Ken Houtz Chevrolet has out best interest in mind. For these reasons you should contact Ken Houtz Chevrolet first and save yourself a lot of precious time and effort. They will take care of you. More
Best Dealership Experience!! I purchased my first truck ever from Ken Houtz Chevrolet yesterday and couldn't be more pleased. The truck is immaculately clean and is everything I I purchased my first truck ever from Ken Houtz Chevrolet yesterday and couldn't be more pleased. The truck is immaculately clean and is everything I wanted and more. Rebecca was an exceptional sales person, friendly, fun, and very knowledgeable. The finance department was quick and extremely friendly as well. The whole dealership has a "hometown" family feel to it and it permeates to all the employees. From the time I walked in the front door I felt at home and never felt like "just a customer". Whatever they are doing works and I will definitely recommend them to anyone looking for a truck. More
Enjoyable Experience Just leased our third vehicle from Ken Houtz Chevrolet-Buick. We keep returning because all the employees are very knowledgeable and friendly. Ell A Just leased our third vehicle from Ken Houtz Chevrolet-Buick. We keep returning because all the employees are very knowledgeable and friendly. Ell Ames was great and let us know of a good deal they were offering on 2017 vehicles, letting us know that they would pay the last four months on our present lease. Tony Pafundi, our sales consultant, was great to work with. He took his time and explained everything we need to know about our new Buick Envision. He couldn't of been more helpful. Ed Burrows explained all the paper work regarding the lease and answered all of our questions. Ken Houtz is always present to make sure you are happy and satisfied with your new vehicle. I would highly recommend Ken Houtz Chevrolet-Buick to anyone looking to purchase a new or used vehicle. More
Exceptional overall experience! I've purchased numerous vehicles for myself and family members since moving to this area in 2000. I can honestly say that the friendly and profession I've purchased numerous vehicles for myself and family members since moving to this area in 2000. I can honestly say that the friendly and professional team at Ken Houtz Chevrolet has by-far surpassed any experience I've had with other dealers. I purchased 2 vehicles in the past month from Ella and Rebecca. These two made my experience feel unrushed, unpressured and quickly addressed my questions and concerns. I would definitely recommend this business and these folks to anyone wanting a fair deal and comfortable experience. GREAT JOB to ALL! More
Great Ella and Darius were extremely helpful and cooperative in working with me to find the car that best suited my needs.. Truly professional in their wor Ella and Darius were extremely helpful and cooperative in working with me to find the car that best suited my needs.. Truly professional in their work. More
"ASTOUNDING!!!" Congrats on winning the 2016 Chevy BOWTIE Award!! Ken Houtz Chevrolet Buick is by far the best dealership I’ve worked with and would definitely reco Congrats on winning the 2016 Chevy BOWTIE Award!! Ken Houtz Chevrolet Buick is by far the best dealership I’ve worked with and would definitely recommend them to anyone interested in absolutely the most PROFESSIONAL, FAIR, HONEST, NON-INVASIVE, FAMILY ORIENTED Dealership experience on the East-Coast. The communication with Ella Ames and Tony Pafundi were above expectations. A customer is not just a monthly sales quota, you are a lifelong customer and they treat you with dignity and respect. When I purchased my Silverado 1500 Rocky Ridge Alpine Edition, I did my due diligence as a consumer and researched multiple dealerships up and down the coast and made my choice based on the following: Five-Point professional "Excellence" experience: Point One: Excellent Inventory of New/Certified Used Vehicles, Point Two: Excellent Service Department, Point Three: Excellent Financing Options, Point Four: Excellent “LIFETIME WARRANTY” on New/Used vehicles, and finally Point Five: An Excellent Team all around to make you feel like family!! Respectfully, Chris Worthy More