Ken Houtz Chevrolet Buick
Gloucester, VA
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Ken and the rest of the staff at the dealership were beyond helpful in our search for a new truck for our business. He found the exact truck we were looking for and had it brought to the dealership. W beyond helpful in our search for a new truck for our business. He found the exact truck we were looking for and had it brought to the dealership. When we picked it up, the truck was in immaculate condition, and Randy walked us through each of the truck's features. He even stayed late to make sure we could change out the goose neck hitch in the bed. I purchased my own personal vehicle from Ken Houtz, and now we have two company trucks that came from Ken as well. The price was right, the service was great, and you couldn't ask for friendlier people to work with! See you in a few years when we're in the market again! More
I can't say enough good things about my experience at Ken I can't say enough good things about my experience at Ken Houtz Chevrolet. I feel like they appreciated my business plus they treated my wife and I can't say enough good things about my experience at Ken Houtz Chevrolet. I feel like they appreciated my business plus they treated my wife and myself like family. I would not have any problem doing repeat business with this dealership. More
The dealership was very friendly and covered everything on the new vehicle as well as introducing the service department. There was no high pressure sales pitch and were very considerate of our time. on the new vehicle as well as introducing the service department. There was no high pressure sales pitch and were very considerate of our time. More
The dealership was really clean and very customer oriented. My sales man Gary was really knowledgeable and was very easy going and did not pressure me into buying the car that I really liked. I highl oriented. My sales man Gary was really knowledgeable and was very easy going and did not pressure me into buying the car that I really liked. I highly recommend ken Houtz Chevrolet for your next car purchase. More
I own a 2006 Cobalt. Everytime it rains water floods my I own a 2006 Cobalt. Everytime it rains water floods my driver side floor, it leaks in thro the door panel. They had my car (while I wa waiting there I own a 2006 Cobalt. Everytime it rains water floods my driver side floor, it leaks in thro the door panel. They had my car (while I wa waiting there) for 3.5 hours. They assured me I wouldn't be leaking anymore. well long story short, my car still leaks, in the process of the "repair" they broke the stripping along the inside of my door that costs $100 to replace and my power locks no longer work. I've tried relentlessly to get a refund which they said they sent but they didnt...not only that they are refusing to replace the piece they broke, Ken even said "oh well"..... I am very frustrated & dissappointed in Chevy and I will no longer be a loyal customer...I took my car to get it fixed & came out with two more problems. More